What we collect

Last updated 6 November 2026

Every piece of information tiveo handles, in one place: when it’s collected, why, who receives it and for how long. The privacy policy explains it in full.

When you search

Place, dates and times you search for
Why
To find cars for your trip
Who receives it
tiveo, in the page address; your browser keeps your last search on this device
How long
On your device until you clear it
Your location, if you choose “Current location” and allow your browser to share it
Why
To find cars near you
Who receives it
tiveo, rounded to about 100 meters, in the page address. Never sent to Meta or PostHog
How long
Kept on your device with your last search until you clear it. tiveo’s servers do not store it
Place names you type
Why
To suggest places
Who receives it
The address lookup, powered by Google
How long
Not stored by tiveo
IP address, browser and pages visited
Why
To keep the site secure and working
Who receives it
tiveo’s servers
How long
30 days
Pages visited, buttons pressed, searches, booking steps (car, amount) and errors the site hits, only with your OK for analytics
Why
To count how tiveo is used and make it better
Who receives it
PostHog, which runs tiveo’s analytics
How long
12 months
Pages visited (with the place and dates searched, never your position from “Current location”), buttons pressed, a booking started or paid for (car, amount), your IP address and browser identifiers, only with your OK for ads measurement
Why
To tell which of tiveo’s ads work
Who receives it
Meta (Facebook and Instagram), through its pixel
How long
Under Meta’s terms
Your cookie choice
Why
To remember what you allowed
Who receives it
Your browser
How long
12 months

What	Why	Who receives it	How long
Place, dates and times you search for	To find cars for your trip	tiveo, in the page address; your browser keeps your last search on this device	On your device until you clear it
Your location, if you choose “Current location” and allow your browser to share it	To find cars near you	tiveo, rounded to about 100 meters, in the page address. Never sent to Meta or PostHog	Kept on your device with your last search until you clear it. tiveo’s servers do not store it
Place names you type	To suggest places	The address lookup, powered by Google	Not stored by tiveo
IP address, browser and pages visited	To keep the site secure and working	tiveo’s servers	30 days
Pages visited, buttons pressed, searches, booking steps (car, amount) and errors the site hits, only with your OK for analytics	To count how tiveo is used and make it better	PostHog, which runs tiveo’s analytics	12 months
Pages visited (with the place and dates searched, never your position from “Current location”), buttons pressed, a booking started or paid for (car, amount), your IP address and browser identifiers, only with your OK for ads measurement	To tell which of tiveo’s ads work	Meta (Facebook and Instagram), through its pixel	Under Meta’s terms
Your cookie choice	To remember what you allowed	Your browser	12 months

When you book

Name, email and phone
Why
To make and manage your booking
Who receives it
The host, in its 1Now account
How long
As the host needs for the rental
A second driver’s name, email and phone, if you add one when changing a booking (and their date of birth, for Bonzah, if your booking has Bonzah cover)
Why
So the host can add them to your booking, and Bonzah can cover them
Who receives it
The host, in its 1Now account; with Bonzah cover, Bonzah too, through the host’s 1Now account
How long
As the host needs for the rental; Bonzah under its privacy policy
Minimum age confirmation
Why
The host’s driver rules
Who receives it
The host
How long
With your booking
Coupon code
Why
To apply the host’s discount
Who receives it
The host
How long
With your booking
Delivery and collection address, if the host delivers the car
Why
So the host can bring the car to you and collect it
Who receives it
The host, in its 1Now account
How long
With your booking
The car and times you’re booking, with a random id for this browser
Why
So the host’s booking system holds the car for you while you check out
Who receives it
1Now, for the host
How long
15 minutes
Driver’s license and ID, if the host requires them
Why
To verify the driver
Who receives it
The host’s verification provider (Stripe Identity or Vouched)
How long
As the host and provider need
Proof of insurance (a photo or PDF), if the host asks, before or during your trip
Why
To check your cover
Who receives it
The host, in its 1Now account. It passes through tiveo’s servers on the way, and tiveo doesn’t keep it
How long
With your booking
Your name, date of birth, home address, email and phone; your trip dates, times and pick-up state and country; the cover you chose; and any additional driver’s name, email, date of birth and phone, if you add Bonzah cover
Why
So Bonzah can issue and manage the policy you chose
Who receives it
Bonzah, which provides the cover, through the host’s 1Now account. These come from your driver check with the host; tiveo doesn’t ask for your date of birth or address in checkout
How long
Under Bonzah’s privacy policy
Card details, typed or from Apple Pay or Google Pay
Why
To pay
Who receives it
The host’s payment provider (Stripe or Square). Never tiveo.
How long
As the provider needs
Booking session
Why
To finish and manage your booking
Who receives it
A cookie in your browser
How long
5 weeks
Email, if you book through tiveo
Why
To email you about cars from other hosts on tiveo, unless you opt out
Who receives it
tiveo
How long
Until you opt out
Email, if it already has a booking with the host you book with
Why
To send you a code to confirm the email before booking
Who receives it
1Now, which sends the code
How long
Not stored by tiveo. The code works for 10 minutes
Email, if you find your trips by email
Why
To send you a code and list your tiveo trips
Who receives it
1Now, which sends the code
How long
Not stored by tiveo. The code works for 10 minutes

What	Why	Who receives it	How long
Name, email and phone	To make and manage your booking	The host, in its 1Now account	As the host needs for the rental
A second driver’s name, email and phone, if you add one when changing a booking (and their date of birth, for Bonzah, if your booking has Bonzah cover)	So the host can add them to your booking, and Bonzah can cover them	The host, in its 1Now account; with Bonzah cover, Bonzah too, through the host’s 1Now account	As the host needs for the rental; Bonzah under its privacy policy
Minimum age confirmation	The host’s driver rules	The host	With your booking
Coupon code	To apply the host’s discount	The host	With your booking
Delivery and collection address, if the host delivers the car	So the host can bring the car to you and collect it	The host, in its 1Now account	With your booking
The car and times you’re booking, with a random id for this browser	So the host’s booking system holds the car for you while you check out	1Now, for the host	15 minutes
Driver’s license and ID, if the host requires them	To verify the driver	The host’s verification provider (Stripe Identity or Vouched)	As the host and provider need
Proof of insurance (a photo or PDF), if the host asks, before or during your trip	To check your cover	The host, in its 1Now account. It passes through tiveo’s servers on the way, and tiveo doesn’t keep it	With your booking
Your name, date of birth, home address, email and phone; your trip dates, times and pick-up state and country; the cover you chose; and any additional driver’s name, email, date of birth and phone, if you add Bonzah cover	So Bonzah can issue and manage the policy you chose	Bonzah, which provides the cover, through the host’s 1Now account. These come from your driver check with the host; tiveo doesn’t ask for your date of birth or address in checkout	Under Bonzah’s privacy policy
Card details, typed or from Apple Pay or Google Pay	To pay	The host’s payment provider (Stripe or Square). Never tiveo.	As the provider needs
Booking session	To finish and manage your booking	A cookie in your browser	5 weeks
Email, if you book through tiveo	To email you about cars from other hosts on tiveo, unless you opt out	tiveo	Until you opt out
Email, if it already has a booking with the host you book with	To send you a code to confirm the email before booking	1Now, which sends the code	Not stored by tiveo. The code works for 10 minutes
Email, if you find your trips by email	To send you a code and list your tiveo trips	1Now, which sends the code	Not stored by tiveo. The code works for 10 minutes

What we don’t do

We don’t sell your information.
Analytics (PostHog) and ads measurement (tiveo’s own Meta Pixel) are off until you allow them in the cookie banner, and you can change that any time under Your Privacy Choices. Ads measurement also stays off if your browser sends Global Privacy Control. We never pass Meta or PostHog your name, email or phone.
We don’t ask you to create an account or a password.
We don’t see or store your card number.

Questions?

Email support@1now.ai and we’ll get back to you.