Vision Cars Rental LLC

Set by Vision Cars Rental LLC.

DIRECT VEHICLE RENTAL AGREEMENT – TERMS, CONDITIONS & DISCLOSURES

1. Insurance and Optional Protection Disclosure

Renter acknowledges that Owner maintains commercial fleet insurance and operational coverage. Such coverage is not provided for the benefit of Renter. Optional protection products including Bonzah may be purchased by Renter and remain solely between Renter and the third-party provider.

Owner makes no guarantee that Bonzah or any third-party provider will approve, reimburse, defend, or pay claims. Renter remains fully responsible for all damages, loss of use, diminished value, deductibles, towing, storage, administrative fees and contractual obligations.

2. Renter Responsibility

Renter accepts responsibility for collision damage, theft, vandalism, wheel and tire damage, windshield damage, smoke contamination, lost keys, improper fuel, towing, GPS damage, interior damage, stains, odors and excessive wear.

3. Bonzah Disclosure

Bonzah coverage is optional and independent. Owner may collect directly from Renter before any reimbursement process. Renter shall pursue reimbursement directly from Bonzah.

4. Loss of Use

Owner may recover downtime, lost rental income, reposition expenses, inspection costs and administrative fees while vehicle is unavailable.

5. Diminished Value

Renter agrees to pay reduction in market value caused by accident history or repairs.

6. Authorized Drivers

Only approved drivers listed in reservation records may operate the vehicle. Unauthorized use constitutes breach of agreement.

7. GPS Consent

Vehicle contains GPS, telematics, speed monitoring, location tracking and recovery systems. Renter expressly consents.

8. Prohibited Uses

No racing, drifting, burnouts, off-road use, Mexico travel, rideshare, delivery services, towing without approval, illegal activities, subleasing or commercial hauling.

9. Deposits

Owner may charge deposits for damages, tolls, tickets, smoking, cleaning, extra mileage and unpaid balances. Deposit will be fully refunded if non of this happen in 3-5 business days directly to the payment method used

10. Smoking Policy

Smoking, vaping, marijuana, cigars and similar substances prohibited. Minimum fee $350 plus cleaning and downtime.

11. Late Returns

Late returns subject to hourly or daily fees and possible recovery actions.

12. Recovery Rights

Owner may locate, recover or repossess vehicle where legally permitted upon default, non-payment, fraud or unauthorized use.

13. Texas Venue

Agreement governed by Texas law. Venue Harris County, Texas. Arbitration applies except recovery and collections.

14. Credit Card Disclaimer

AMEX, Visa benefits, Bonzah or travel insurance do not release Renter from liability.

15. Maximum Liability

Includes damage, deductibles, loss of use, diminished value, storage, towing, attorney fees and collections where permitted.

16.- Credit Card Authorization

Renter authorizes charges for damages, tolls, tickets, loss of use, diminished value, cleaning, smoking, extra mileage, towing, storage, administrative fees and unpaid balances.

Set by Vision Cars Rental LLC.

Vision Cars Rental LLC – Cancellation, Late Pick-Up, Return & No-Show Policy

VISION CARS RENTAL LLC

FREE CANCELLATION

Clients may cancel free of charge only within 24 hours of booking confirmation and provided cancellation occurs more than 12 hours before trip start.

NO REFUNDS AFTER 24 HOURS OF BOOKING

All reservations become non-refundable after 24 hours from booking confirmation except approved exceptions by Vision Cars Rental LLC.

NON-REFUNDABLE ITEMS

• Reservation fees

• Processing fees

• Identity verification fees

• Protection plan fees

• Selected extras

• Taxes and governmental fees

• Delivery charges incurred

SECURITY DEPOSIT

Security deposits are separate from booking charges and may be applied by Vision Cars Rental LLC to damages, tolls, tickets, smoking, cleaning, extra mileage, fraud review, chargebacks, loss of use, diminished value, towing, storage, recovery expenses and administrative fees.

CLIENT NO-SHOW

A no-show includes:

• Failure to appear within 30 minutes

• Invalid or expired license

• Failed identity verification

• Unauthorized replacement driver

• Refusal of GPS consent

LATE PICK-UP

0–30 min: grace period

31–60 min: availability not guaranteed

1–3 hrs: administrative fee may apply

Over 3 hrs: reservation may be cancelled

LATE RETURN

0–30 min grace

31–180 min hourly fee

Over 3 hrs additional rental day

24+ hrs recovery procedures may begin

EARLY RETURNS

No refunds for early returns unless approved in writing by Vision Cars Rental LLC.

FRAUD / SECURITY CANCELLATIONS

Vision Cars Rental LLC may cancel without refund for fraud, altered documents, payment mismatch, chargeback risk, GPS tampering, unauthorized drivers or false information.

BONZAH DISCLOSURE

Bonzah or third-party protection does not eliminate renter liability.

CHARGEBACKS

Improper chargebacks constitute breach of agreement.

EXCEPTIONS

Flight cancellations, baggage delays and documented emergencies may be reviewed at company discretion.