The Rentals You Need

Set by The Rentals You Need.

Refund Policy

Refund Policy

The Rentals You Need

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• Guest will receive a full refund in addition to the full initial deposit, if the guest trip is canceled within the first hour of the booking confirmation.

• For guest cancellations that occur within the 1st hour to 6th hour window, the guest will receive a reduced refund of 50% in addition to the full initial deposit.

• In the event that a cancelation is made after the 6 hour window the guest will receive a reduced refund of 25% of their trip with their full initial deposit.

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Trip Modification

• It a guest decides they want to modify and terminate their trip early there will be no refund whatsoever on the unused days of the vehicle unless the Rentals You Need is the reason being for the termination of our guest.

There will be ABSOLUTELY NO REFUNDS on booked trips or the initial deposit portion if any guest engages in the act of any fraud, violation, or illegal

activities on any parts specified within The Rentals You Need Terms & Conditions.

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Policy Acknowledgment

By renting this vehicle, the renter agrees to comply with the refund terms outlined within this policy.

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Sun Pass/Toll Policy

Sun Pass/Toll Policy

The Rentals You Need

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Guest are responsible for the payment of all toll charges incurred during the rental period. An invoice will be sent or funds will either be extracted from the guest for the usage of the Sun Pass during their rental period. In addition guest will be charged an administrative cost of $5 USD, plus the tolls incurred at the applicable tolling authorities rate.

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Policy Acknowledgment

By renting this vehicle, the renter agrees to comply with the sun pass/toll terms outlined within this policy.

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Fueling/Refueling Policy

Fueling/Refueling Policy Refund Policy

The Rentals You Need

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Guest are responsible for returning the vehicle with the same level of fuel as to which they received the vehicle at the time of their booking.unless the prepaid fuel option was purchased by the guest.

In the event that the prepaid fuel option was not purchased by the guest we will fill the tank for you and guest will be charged for the refueling cost that are incurred in addition to the inconvenience cost of $20 USD for the service provided in doing so.

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Policy Acknowledgment

By renting this vehicle, the renter agrees to comply with the fueling/refueling terms outlined within this policy.

Non-Smoking Policy

Non-Smoking PolicyFueling

The Rentals You Need

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The Renter agrees that smoking of any kind is strictly prohibited in the rental vehicle. This includes, but is not limited to, the use of cigarettes, cigars, pipes, marijuana, vaping devices, or any other smoking or inhalation devices.

If evidence of smoking is found in the vehicle upon return—including odors, ashes, burns, or residue—the Renter agrees to pay a non-smoking violation fee of $250, at the Owner’s discretion, to cover cleaning, deodorization, and potential loss of use.

The Renter further acknowledges that:

• The vehicle must be returned in the same odor-free condition as provided.

• Any damage caused by smoking (e.g., burns to seats, carpets, or interior surfaces) will result in additional repair or replacement charges beyond the standard violation fee.

• The Owner reserves the right to determine, acting reasonably, whether a violation has occurred.

Failure to pay assessed fees may result in additional administrative charges and/or legal action as permitted by law.

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Policy Acknowledgment

By renting this vehicle, the renter agrees to comply with the non-smoking terms outlined within this policy.

Electric Vehicle (EV) Charging Policy

Electric Vehicle (EV) Charging Policy

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Purpose

This policy outlines the expectations and responsibilities regarding charging electric vehicles (EVs) during rental periods. It ensures a smooth experience for both the renter and the vehicle owner.

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Charging Responsibility

Renters are responsible for charging the vehicle during the rental period as needed.

The vehicle must be returned with at least the same battery level as it was received at vehicle check in, unless otherwise agreed upon.

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Charging Costs

All charging costs incurred during the trip are the responsibility of the renter.

This includes:

Public charging stations (e.g., Tesla Superchargers, Electrify America, ChargePoint) and any others stations that may have not been mentioned.

in addition to Idle fees or overstay fees at these charging stations.

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Supercharging / Network Billing

The vehicles are linked to The Rental You Need's charging account and therefore any charging cost occurred will be tracked during the trip and invoiced to the renter after the trip ends.

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Return Battery Level

The vehicle must be returned with the same battery level as pickup to negate the recharging fee.

If returned below the required level:

A recharging fee of $20 plus the cost of recharge will be invoiced to the guest.

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Excessive Depletion

If the vehicle is returned with critically low charge (e.g., below 10%):

An additional penalty fee of $50 may apply due to operational disruption.

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Idle / Late Fees

Renters are responsible for any idle fees charged by charging networks if the vehicle is left plugged in after charging is complete.

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Charging Equipment

If a home charger or adapter is provided:

It must be returned in the same condition

Lost or damaged equipment will result in a replacement fee of $150

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Improper Use

Fast charging (DC fast charging) is allowed unless otherwise stated.

Any misuse of charging equipment or negligence resulting in damage may result in additional charges.

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Charging Time Responsibility

Renter must allow sufficient time to charge the vehicle prior to return. Charging times may vary from 30 minutes to several hours depending on charger type.

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Emergency Situations

If the battery becomes critically low, renters must:

Safely navigate to the nearest charging station

Avoid towing situations due to battery depletion (fees may apply)

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Policy Acknowledgment

By renting this vehicle, the renter agrees to comply with this EV Charging Policy and accepts responsibility for all associated costs and requirements.

Cleaning Policy

Cleaning PolicyFueling

The Rentals You Need

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Vehicle Condition at Pickup

The vehicle will be provided in a clean and sanitized condition. Renters are expected to return the vehicle in substantially the same condition, excluding normal wear from typical use.

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Standard Cleaning Expectations

Normal use is expected; however, the renter agrees to:

• Remove all personal belongings and trash

• Avoid excessive dirt, stains, spills, or odors

• Leave the vehicle in a condition that does not require deep cleaning or detailing

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Prohibited Conditions

The following will result in additional cleaning fees:

• Excessive dirt, mud, sand, or debris

• Interior stains (food, drink, grease, etc.)

• Strong or persistent odors (including smoke, pets, or chemicals)

• Pet hair (pets are prohibited from the vehicles)

• Bodily fluids or biohazards

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Cleaning Fees

If the vehicle is returned in a condition requiring more than standard cleaning, the renter will be charged:

• Basic Cleaning Fee: $50 (moderate mess)

• Deep Cleaning / Detailing Fee: $250 + (heavy soiling, stains, odors)

• Biohazard Cleaning Fee: $300+ (if applicable)

Fees will be assessed at the company’s discretion based on the condition of the vehicle.

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Smoking Policy Enforcement

Smoking or vaping in the vehicle is strictly prohibited. Evidence of smoking will result in a minimum cleaning fee of $250, plus any additional costs for odor removal

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Exterior Cleaning

Renters are not required to wash the exterior of the vehicle prior to return unless the vehicle is returned with excessive dirt or residue (e.g., mud, tar, salt).

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Damage vs. Cleaning

Cleaning fees do not cover damage. Any permanent stains, burns, tears, or damage will be charged separately under the damage policy.

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Policy Acknowledgment

By renting this vehicle, the renter agrees to comply with the cleaning policy and accepts responsibility for all associated costs and requirements.

Late Return Policy

Late Return Policy

The Rentals You Need

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Return Time Requirement

The renter agrees to return the vehicle on or before the scheduled return date and time specified in the rental agreement.

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Grace Period

A grace period of 30 minutes is provided at no cost to our guest, however returns beyond this period will be considered late.

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Late Return Fees

If the vehicle is returned after the grace period, the following fees will apply:

• Up to 2 hours late: Guest will be assessed a late fee of $50

• 2–24 hours late: Additional daily rental rate (full day)

• More than 24 hours late: Charged as an unauthorized extension and will incur in additional penalties.

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Unauthorized Extension

Failure to return the vehicle within 24 hours of the scheduled return time without approval may result in:

• Additional daily rental charges

• Late penalties of $75 per day in addition to the vehicles daily rate.

• The vehicle will be reported as stolen.

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Communication Requirement

Renters must request any extension before the scheduled return time. Extensions are subject to availability and approval.

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Impact on Other Bookings

Late returns that affect subsequent reservations may result in additional fees to compensate for lost business or customer inconvenience.

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Tolls, Parking, and Usage During Late Period

The renter remains fully responsible for:

• Tolls

• Parking tickets

• Traffic violations

• Additional mileage or usage charges incurred during the late period

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Failure to Return Location

Returning the vehicle to an unauthorized location or failing to follow return instructions will result in an improper return fee $200.

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Policy Acknowledgment

By renting this vehicle, the renter agrees to comply with the late return guidelines that are outlined within this policy.

Mileage Policy

Mileage Policy

The Rentals You Need

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Standard Mileage Allowance

Each rental includes a daily mileage allowance of 150 miles per day unless otherwise specified in the rental agreement. This allowance is calculated based on the number of rental days.

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Excess Mileage Charges

If the renter exceeds the included mileage allowance, an overage fee of $.75 cents per mile will be charged for each additional mile driven beyond the agreed limit.

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Mileage Calculation

Mileage is calculated based on the vehicle’s odometer reading at the start and end of the rental period. Renters are responsible for verifying the accuracy of the starting mileage at pickup.

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Geographic Restrictions

Mileage is subject to geographic limitations. Driving outside permitted areas (e.g., out of state or country) will result in additional fees or void certain coverage protections.

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Long-Term Rentals

For rentals longer than a month, custom mileage packages may be offered. Contact the rental agency for tailored pricing and terms.

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Prohibited Use

Mileage accumulated from unauthorized use (e.g., racing, off-roading, or commercial hauling unless approved) will result in additional penalties and fees.

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Vehicle Return and Odometer Integrity

Tampering with or disabling the odometer is strictly prohibited and will result in severe penalties, including termination of the rental agreement and additional

charges including prosecution.

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Electric Vehicles (if applicable)

Mileage policies for electric vehicles may vary and could include additional considerations such as battery usage or charging requirements.

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Acknowledgment

By signing the rental agreement, the renter agrees to comply with the mileage terms outlined in this policy.

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Damage & Incident Policy

Damage & Incident Policy

The Rentals You Need

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Responsibility for Vehicle Condition

The renter agrees to return the vehicle in the same condition as it was received, excluding normal wear and tear. Any new damage incurred during the rental period is the sole responsibility of the renter.

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Definition of Damage

Damage includes, but is not limited to:

• Dents, scratches, or paint damage

• Interior stains, burns, or tears

• Mechanical damage caused by misuse or negligence

• Tire, wheel, or rim damage

• Broken or cracked glass (windshield, mirrors, windows)

• Missing parts, accessories, or keys

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Incident Reporting Requirements

In the event of an accident, theft, or damage, the renter must:

• Notify The Rentals You Need immediately or within 24 hours.

• Contact local law enforcement if required

• Provide a police report (if applicable)

• Submit photos and a detailed incident description

• Cooperate fully with insurance claims and investigations

Failure to report an incident in a timely manner will result in additional charges or denial of coverage.

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Financial Responsibility

The renter is financially responsible for:

• Cost of repairs or replacement

• Loss of rental income during repair time (downtime)

• Administrative and processing fees

• Diminished value of the vehicle (if applicable)

• Insurance deductible (if coverage is used)

Charges will be billed to the payment method on file.

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Use & Negligence

Damage resulting from the following will result in full financial liability:

• Driving under the influence of drugs or alcohol

• Reckless or negligent driving

• Unauthorized drivers operating the vehicle

• Use of the vehicle for racing, towing (unless approved), or off-road driving

• Violating rental agreement terms

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Insurance & Protection Plans

If the renter has purchased a protection plan or provided valid insurance:

• Coverage is subject to the terms and limitations of the policy

• The renter is still responsible for any deductible or uncovered damages

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Vehicle Inspection

• A pre-rental and post-rental inspection will be conducted

• Photos and documentation will be used to verify vehicle condition

• Any new damage identified after return will be billed accordingly

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Administrative Fees

An administrative fee may be charged for processing damage claims, coordinating repairs, and handling insurance matters.

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Dispute Resolution

Any disputes regarding damage must be submitted in writing within 3 days of receiving notice. The rental company reserves the right to make the final determination based on inspection records and evidence.

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Acknowledgment

By renting the vehicle, the renter acknowledges and agrees to all terms outlined in this Damage & Incident Policy.

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Insurance & Liability Policy

Insurance & Liability Policy

The Rentals You Need

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The Rentals You Need Rental Agency Overview

This Insurance & Liability Policy outlines the responsibilities, coverage requirements, and financial obligations of renters using vehicles provided by The Rentals You Need. By renting a vehicle, the renter agrees to comply with all terms stated below.

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Minimum Insurance Requirements

All renters must maintain valid automobile insurance that includes:

• Liability coverage (bodily injury and property damage)

• Collision and comprehensive coverage (recommended)

Proof of insurance must be provided prior to vehicle release. Failure to provide valid insurance may result in denial of rental.

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Agency Insurance Coverage

The Rentals You Need may provide limited protection plans, which could include:

• Supplemental Liability Insurance (SLI)

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW)

Important: These protections are not substitutes for personal insurance and may contain exclusions, deductibles, and coverage limits.

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Renter Liability

The renter is fully responsible for:

• Any damage to the rental vehicle during the rental period

• Damage to third-party vehicles or property

• Personal injury claims arising from use of the vehicle

• Loss of use fees while the vehicle is under repair

• Diminished value of the vehicle after damage

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Prohibited Use (Voids Coverage)

Insurance and protection plans may be voided if the vehicle is used in violation of the rental agreement, including but not limited to:

• Driving under the influence of drugs or alcohol

• Unauthorized drivers operating the vehicle

• Reckless or negligent driving ; vehicle utilized at excessive speeds

• Use for illegal activities

• Off-road or racing use

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Accident & Incident Reporting

In the event of an accident or damage, the renter must:

• Immediately notify local law enforcement (if applicable)

• Contact The Rentals You Need within 24 hours

• Provide a written incident report

• Cooperate fully with insurance investigations

Failure to report an incident promptly may result in denial of coverage and full financial liability.

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Deductibles & Out-of-Pocket Costs

If a protection plan is selected, the renter is responsible for:

• Any applicable deductible

• Charges not covered under the policy

• Administrative and processing fees

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Indemnification Clause

The renter agrees to indemnify and hold harmless The Rentals You Need, its owners, employees, and affiliates from any claims, damages, losses, or legal actions arising from the renter’s use of the vehicle.

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Personal Property Disclaimer

The Rentals You Need is not responsible for loss or damage to personal belongings left in the vehicle during or after the rental period.

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Policy Acknowledgment

By signing the rental agreement, the renter acknowledges:

• They understand and accept this Insurance & Liability Policy

• They are financially responsible for damages not covered by insurance

• They agree to comply with all terms and conditions

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Contact Information

For questions or incident reporting, contact:

The Rentals You Need

Phone: 954-648-2105

Email: therentalsyouneed@gmail.com

This policy is subject to change without notice and may be updated to comply with applicable laws and insurance regulations.

Driver Eligibilty Policy

Driver Eligibility Policy

The Rentals You Need

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Policy Purpose

This Driver Eligibility Policy establishes the requirements and conditions under which individuals are permitted to operate vehicles rented from The Rentals You Need..

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Minimum Age Requirements

• Standard minimum age: 25 years old

• Drivers aged 21–24 may be permitted with an additional young driver fee of $50 USD

• Drivers under 21 years of age are not permitted

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Valid Driver’s License

All drivers must:

• Possess a valid, government-issued driver’s license

• Present a physical (non-expired) license at the time of rental

• Have held a valid license for at least 12 months prior to rental

Digital or temporary licenses may be accepted at the company’s discretion.

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Acceptable Driving Record

Drivers must meet the following criteria:

• No major violations within the past 3–5 years, including:

• Driving under the influence (DUI/DWI)

• Reckless driving

• License suspension or revocation

• No more than 2 minor violations (e.g., speeding tickets) within the past 3 years

• No at-fault accidents exceeding company risk thresholds

The Rentals You Need reserves the right to deny rental based on driving history.

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Identity Verification

All renters and drivers must:

• Provide a valid government-issued ID (if requested)

• Match the name on the rental agreement and payment method

• Successfully pass identity and fraud prevention checks

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Payment Requirements

• A valid credit or debit card in the renter’s name is required

• A security deposit may be held during the rental period

• Prepaid cards or cash are not accepted (unless explicitly approved)

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Additional Authorized Drivers

• Additional drivers must be registered and approved prior to operating the vehicle

• All additional drivers must meet the same eligibility requirements

• Additional driver fees will apply unless waived by promotion or policy

• The cost of the additional driver fee is $25USD

Unauthorized drivers are strictly prohibited and will void all insurance coverage.

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International Drivers

• Must present a valid driver’s license from their country of residence

• An International Driving Permit (IDP) may be required if the license is not in English

• Passport and additional identification may be required

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Restricted Drivers

The following individuals are not eligible to rent or operate vehicles:

• Drivers with invalid, suspended, or expired licenses

• Individuals providing false or misleading information

• Drivers under the influence of drugs or alcohol at the time of rental

• Individuals listed on internal or insurance exclusion lists

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Commercial & Prohibited Use Restrictions

Drivers may not use the vehicle for:

• Commercial delivery or rideshare services (unless authorized)

• Towing or pushing other vehicles

• Racing or competitive driving

• Transporting hazardous or illegal materials

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Compliance with Laws

All drivers must comply with:

• Local, state, and federal traffic laws

• Seatbelt and child safety regulations

• All parking and toll requirements

Violations incurred during the rental period are the sole responsibility of the renter.

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Right to Refuse Service

The Rentals You Need reserves the right to refuse rental to any individual who:

• Does not meet eligibility requirements

• Poses a safety or financial risk

• Violates company policies

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Policy Acknowledgment

By signing the rental agreement, the renter and any authorized drivers acknowledge:

• They meet all eligibility requirements

• All provided information is accurate

• They agree to abide by all terms and conditions

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Contact Information

The Rentals You Need

Phone: 954-648-2105

Email: therentalsyouneed@gmail.com

Address: 5540 N Military Trl Boca Raton Fl 33496

This policy is subject to change at any time and is enforced in accordance with applicable laws and insurance regulations.

Pickup, Drop-Off & Return Policy

Pickup, Drop-Off & Return Policy

The Rentals You Need

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Policy Overview

This policy outlines the procedures and responsibilities for vehicle pickup, drop-off, and return. By renting a vehicle, the renter agrees to follow all terms stated below.

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Vehicle Pickup Requirements

At the time of pickup, renters must:

• Present a valid driver’s license

• Provide a valid payment method in their name

• Show proof of insurance (if required)

• Sign the rental agreement

Vehicle Condition at Pickup:

• A vehicle inspection will be completed with the renter

• Existing damage will be documented (photos and/or checklist)

• Fuel/charge level will be recorded

Failure to participate in the inspection implies acceptance of the vehicle’s condition.

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Pickup Timing

• Vehicles are available only during business hours unless otherwise arranged

• Late pickup beyond the reserved time may result in cancellation or additional fees

• A grace period of [15–60 minutes] may be offered at company discretion

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Authorized Pickup Location

• Vehicles must be picked up from the agreed-upon location

• Delivery service may be available for an additional fee

• The renter must be present at delivery with valid identification

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Vehicle Return Requirements

At the end of the rental period, renters must:

• Return the vehicle to the agreed location

• Ensure the vehicle is in the same condition as received (excluding normal wear)

• Remove all personal belongings

• Return all accessories (keys, chargers, documents, etc.)

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Return Condition Standards

The vehicle must be returned:

• Clean and free of excessive dirt, trash, or odors

• With the same fuel level or battery charge as at pickup

• Without new damage

Failure to meet these standards may result in additional charges.

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Return Timing & Late Fees

• Vehicles must be returned on or before the agreed return time

• A grace period of [15–30 minutes] may be allowed

• Late returns may incur:

• Hourly or daily rental charges

• Late fees

• Additional administrative charges

Unauthorized extensions are strictly prohibited.

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Early Returns

• No refunds are guaranteed for unused rental time unless specified

• Early returns must still follow standard return procedures

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After-Hours Returns

• After-hours returns may be permitted at designated locations

• The renter remains responsible for the vehicle until it is inspected by staff

• Additional instructions (lockbox, key drop, etc.) must be followed

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One-Way Rentals

• One-way rentals (different drop-off location) must be pre-approved

• Additional fees may apply

• Unauthorized drop-offs will incur penalties and recovery costs

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Delivery & Pickup Service

If offered by The Rentals You Need

• Delivery and pickup must be scheduled in advance

• The renter must be present with required documents

• Missed appointments will result in fees

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Abandonment Policy

Failure to return the vehicle as agreed may result in:

• Additional daily charges

• Recovery and towing fees

• Reporting the vehicle as stolen (where applicable)

• Legal action

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Inspection Upon Return

• A post-rental inspection will be conducted

• Any new damage, excessive wear, or policy violations will be documented

• Charges will be applied accordingly

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Policy Acknowledgment

By signing the rental agreement, the renter agrees to:

• Follow all pickup, drop-off, and return procedures

• Accept responsibility for any additional charges incurred

• Return the vehicle on time and in proper condition

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Contact Information

The Rentals You Need

Phone: 954-648-2105

Email: therentalsyouneed@gmail.com

Address: 5540 N military til Boca Raton fl 33496

This policy may be updated at any time and is subject to local laws and regulations.

Out-of-State Travel Policy

Out-of-State Travel Policy

The Rentals You Need

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The Rentals You Need prohibits any and all guest the right to travel out-of-state under any circumstances by way of our vehicles. In the event that any guest breaks this policy the guest will assume the financial cost of the $1,500 USD for the out-of-state travel restriction policy.

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Policy Acknowledgment

By signing the rental agreement, the renter acknowledges:

• They understand and agree to all out-of-state travel restrictions

• They will obtain required approvals before traveling outside the state

• They accept responsibility for all associated risks and costs

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Contact Information

The Rentals You Need

Phone: 954-648-2105

Email: therentalsyouneed@gmail.com

Address: 5540 N military til Boca Raton fl 33496

This policy may be updated at any time and is subject to local laws and regulations.

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Roadside Assistance & Vehicle Breakdown Policy

Roadside Assistance & Vehicle Breakdown Policy

The Rentals You Need

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Policy Overview

This Roadside Assistance & Vehicle Breakdown Policy outlines the procedures, coverage, and responsibilities in the event of a mechanical failure or roadside emergency during the rental period.

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Roadside Assistance Availability

The Rentals You Need may provide roadside assistance services, which can include:

• Towing services

• Flat tire assistance

• Battery jump-starts

• Lockout service

• Fuel delivery (fuel cost not included)

Availability may vary by location and time of day.

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Emergency Contact Procedure

In the event of a breakdown or roadside issue, the renter must:

• Safely move the vehicle to the side of the road (if possible)

• Turn on hazard lights

• Contact roadside assistance at: 954-648-2105

• Notify The rentals You Need immediately

Do not arrange unauthorized towing or repairs without prior approval.

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Covered vs. Non-Covered Events

Covered (at no or reduced cost, if included):

• Mechanical failure not caused by renter negligence

• Manufacturer defects

• Normal wear and tear issues

Not Covered (renter responsible):

• Flat tires due to road hazards or misuse

• Dead battery caused by renter negligence (e.g., lights left on)

• Lockouts

• Running out of fuel

• Off-road recovery or towing from restricted areas

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Towing & Repairs

• Towing must be arranged through an approved provider

• The vehicle will be transported to an authorized repair facility

• Repairs must not be performed without company approval

• The company reserves the right to replace the vehicle instead of repairing it

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Replacement Vehicle Policy

• A replacement vehicle may be provided based on availability

• The renter must meet all eligibility requirements for a replacement

• Delivery fees or location restrictions may apply

• No guarantees are made regarding vehicle type or model

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Renter Responsibilities

The renter is responsible for:

• Remaining with the vehicle until assistance arrives (if safe to do so)

• Securing the vehicle and personal belongings

• Any costs resulting from misuse, negligence, or prohibited use

• Additional transportation costs unless covered by a protection plan

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Accident vs. Mechanical Breakdown

• This policy applies only to mechanical breakdowns

• Accidents, collisions, or damage incidents must be handled under the Damage & Incident Policy and reported immediately

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Abandonment Prohibited

• Renters may not abandon the vehicle under any circumstances

• Unauthorized abandonment may result in:

• Recovery and towing charges

• Additional rental charges

• Legal action

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Fees & Charges

The renter may be charged for:

• Non-covered roadside services

• Administrative and coordination fees

• Excess towing distances

• Negligence-related incidents

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Policy Violations

Failure to follow this policy may result in:

• Denial of reimbursement

• Additional fees and charges

• Termination of rental agreement

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Policy Acknowledgment

By signing the rental agreement, the renter agrees to:

• Follow all roadside assistance procedures

• Accept responsibility for non-covered events

• Cooperate with the company during breakdown situations

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Contact Information

The Rentals You Need

Roadside Assistance: [Insert Phone Number]

Customer Support: [Insert Phone Number]

Email: [Insert Email]

This policy is subject to change at any time and must comply with all applicable laws and service provider terms.

Gps Tracking & Tampering Policy

Gps Tracking & Tampering Policy

The Rentals You Need

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Policy Overview

All vehicles operated by The Rentals You Need are equipped with GPS tracking and telematics systems for safety, security, vehicle recovery, maintenance monitoring, roadside assistance coordination, mileage verification, and theft prevention purposes. By renting and operating a vehicle from The Rentals You Need, the renter acknowledges and consents to the use of GPS tracking technology during the rental period.

GPS data may include, but is not limited to:

• Vehicle location

• Speed and driving activity

• Mileage

• Vehicle diagnostics

• Unauthorized vehicle movement

• Tampering or disconnection alerts

The Rentals You Need reserves the right to monitor vehicle location in cases involving:

• Suspected theft or unauthorized use

• Emergency or roadside assistance situations

• Failure to return the vehicle

• Violations of the rental agreement

• Vehicle recovery efforts

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GPS Tampering Prohibited

Any attempt to disable, disconnect, remove, interfere with, shield, manipulate, or tamper with the vehicle’s GPS tracking system, telematics device, or related equipment is strictly prohibited.

Prohibited actions include:

• Unplugging or disabling GPS hardware

• Cutting or altering wires

• Blocking GPS or cellular signals

• Removing tracking equipment

• Attempting to bypass monitoring systems

• Using signal jammers or interference devices

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Fees & Penalties

If GPS tampering is detected or suspected, [Company Name] may impose one or more of the following:

• Immediate termination of the rental agreement

• Vehicle repossession or recovery

• Loss of security deposit

• Administrative fee of up to $500 or actual repair/replacement costs, whichever is greater

• Charges for downtime or lost revenue while the vehicle is unavailable

• Reporting the incident to law enforcement when applicable

The renter is fully responsible for all damages, repair costs, investigative costs, towing, recovery expenses, and legal fees associated with GPS tampering or unauthorized disabling of tracking systems.

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Failure to Return Vehicle

Disabling or tampering with GPS equipment in connection with failure to return the vehicle may be treated as vehicle theft or unlawful conversion and may be reported to law enforcement authorities.

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Privacy

The Rentals You Need respects customer privacy and uses GPS information solely for legitimate business, operational, safety, and legal purposes in accordance with applicable laws and regulations.

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Policy Acknowledgment

By signing the rental agreement, the renter acknowledges that they have read, understood, and agreed to comply with this GPS Tracking & Tampering Policy.

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Set by The Rentals You Need.

Cancellation & Refund Policy

Cancellation Policy

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• Guest will receive a full refund in addition to the full initial deposit, if the guest trip is canceled within the first hour of the booking confirmation.

• For guest cancellations that occur within the 1st hour to 6th hour window, the guest will receive a reduced refund of 50% in addition to the full initial deposit.

• In the event that a cancelation is made after the 6 hour window the guest will receive a reduced refund of 25% of their trip with their full initial deposit.

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Trip Modification

• It a guest decides they want to modify and terminate their trip early there will be no refund whatsoever on the unused days of the vehicle unless the Rentals You Need is the reason being for the termination of our guest.

There will be ABSOLUTELY NO REFUNDS on booked trips or the initial deposit portion if any guest engages in the act of any fraud, violation, or illegal

activities on any parts specified within The Rentals You Need Terms & Conditions.

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Policy Acknowledgment

By renting this vehicle, the renter agrees to comply with the refund terms outlined within this policy.

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