Sunset Car Rental

Set by Sunset Car Rental.

Sunset Car Rental – Privacy Policy

1. About this policy

This Privacy Policy explains what personal information Sunset Car Rental ("we", "us") collects when you visit sunsetcarrental.com or rent a vehicle from us, how we use it, and the choices you have. We do not sell your personal information.

Effective date: October 12, 2026.

2. Information we collect

Information you give us

• Contact details: name, email address, phone number and home address.

• Driver details: driver's license number, issuing state or country, expiration date and date of birth, for you and any additional driver.

• Insurance details: insurance company, policy number and expiration date.

• Booking details: vehicle, dates, pick-up location, extras and messages you send us.

• Payment details: card type and last four digits. Full card numbers are handled by our payment processor, not stored by us.

• Copies or photos of your license and insurance card, if you provide them.

Information collected automatically

• Device and usage data from this website, such as browser type, pages visited and approximate location from your IP address, through cookies and similar technologies.

Information about the vehicle during your rental

• Pick-up and return times, mileage and fuel level, and, where a vehicle has tracking technology, location data used only as described in Section 5.

3. How we use your information

• To take and manage your booking, prepare your Rental Agreement and contact you about your trip.

• To confirm you are eligible to drive and insured.

• To process payments, deposits and refunds.

• To handle tolls, citations, accidents, damage and insurance claims linked to your rental.

• To recover a stolen or unreturned vehicle, as the law allows.

• To run, secure and improve our website.

• To meet legal obligations and protect our rights.

We only send marketing emails or texts if you agree to them, and you can unsubscribe at any time.

4. Who we share it with

We share personal information only as needed for the purposes above. We do not sell it or share it for others' advertising.

• Who: Our booking and website platform

• Why: To run the website, take bookings and send confirmations

• Who: Payment processor

• Why: To charge payments and place or release deposit holds

• Who: Your insurance company and other parties' insurers

• Why: To handle accidents, damage or theft claims

• Who: Toll agencies and issuing authorities

• Why: To transfer or pay tolls and citations from your rental

• Who: Law enforcement and courts

• Why: When the law requires it, or to report a stolen or unreturned vehicle

• Who: Professional advisers

• Why: Lawyers and accountants, under confidentiality

• Who: Car-sharing platforms such as Turo

• Why: Only when you book through that platform; its own privacy policy also applies

5. Vehicle tracking

Some of our vehicles have GPS or other tracking technology. We use it only as California Civil Code Section 1939.23 allows: to locate a stolen, abandoned or unreturned vehicle; for navigation, remote locking or roadside assistance; to respond to an AMBER Alert, subpoena or warrant; and to record pick-up and return times, mileage and fuel level. We do not use tracking data to monitor how you drive or to charge you fines.

6. Cookies and Do Not Track

Our website uses cookies and similar technologies to keep it working, remember your booking details and understand how the site is used. You can block or delete cookies in your browser settings, but some booking features may not work without them. Our website does not currently respond to browser "Do Not Track" signals.

7. How long we keep it and how we protect it

We keep rental and booking records for as long as needed for the rental, for tax, insurance and legal purposes, and to resolve disputes, usually up to 7 years. Records from activating vehicle tracking are kept at least 12 months, as California law requires. We use reasonable safeguards to protect your information, but no website or system is completely secure.

8. Your choices

• See or correct your information: contact us and we will show you the personal information we hold about you and correct anything that's wrong.

• Delete your information: ask us to delete it. We will, except for records we must keep for legal, tax, insurance or dispute reasons.

• Marketing: unsubscribe from any marketing email or text, or tell us to stop.

We will respond within 30 days and may need to verify your identity first.

9. Children

Our services are for adults. We do not knowingly collect personal information from anyone under 18.

10. Changes to this policy

If we change this policy, we will post the new version on this page with a new effective date. For significant changes, we will also notify customers with upcoming bookings by email.

11. Contact us

Sunset Car Rental, Los Angeles, California Phone: +1 (310) 990-7986 Email: info@sunsetcarrental.com Website: www.sunsetcarrental.com

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