Stage and Screen Rentals LLC

Set by Stage and Screen Rentals LLC.

STAGE & SCREEN RENTALS LLC - RENTAL AGREEMENT TERMS AND CONDITIONS

1. DEFINITIONS

"Agreement" means all terms and conditions found in this document, any addenda, and additional materials we provide at the time of rental. "You" or "your" means the person identified as the renter, any person signing this Agreement, any Authorized Driver, and any person or organization to whom charges are billed by us at its or your direction. All persons referred to as "you" or "your" are jointly and severally bound by this Agreement. "We," "our," or "us" means Stage & Screen Rentals LLC. "Authorized Driver" means the renter, the renter's spouse, and any additional driver listed by us on this Agreement, provided that each such person has a valid driver's license and is at least age 25 (or 21 with applicable underage fee). "Vehicle" means the motor vehicle identified in this Agreement and any vehicle we substitute for it, and all its tires, tools, accessories, equipment, keys, and vehicle documents. "Loss of use" means the loss of our ability to use the Vehicle for any purpose caused by damage or loss during this rental, calculated by multiplying the number of days from the date the Vehicle is damaged or lost until it is repaired or replaced, times the daily rental rate.

2. RENTAL PERIOD, INDEMNITY, AND WARRANTIES

This is a contract for the rental of the Vehicle. You must return the Vehicle to our rental location on the date and time specified in this Agreement, in the same condition that you received it, except for ordinary wear. If the Vehicle is returned after closing hours, you remain responsible for the safety of, and any damage to or loss of, the Vehicle until we inspect it upon our next opening for business. You agree to indemnify us, defend us, and hold us harmless from all claims, liability, costs, and attorney fees we incur resulting from or arising out of this rental and your use of the Vehicle. We make no warranties, express, implied, or apparent, regarding the vehicle, no warranty of merchantability, and no warranty that the vehicle is fit for a particular purpose. We may repossess the Vehicle at your expense without notice to you if the Vehicle is abandoned or used in violation of law or this Agreement.

3. RESPONSIBILITY FOR DAMAGE OR LOSS; REPORTING TO POLICE

You are responsible for all physical and mechanical damage to the Vehicle, missing equipment, loss due to theft of the vehicle, and all damage due to vandalism, whether or not you are at fault. You are responsible for the cost of repair up to the actual cash retail value of the Vehicle on the date of loss if the Vehicle is not repairable or if we elect not to repair it, plus loss of use, diminished value of the Vehicle caused by damage to it or repair of it, towing, storage and impound fees, and our administrative expenses incurred processing the claim (not to exceed $150 per California Civil Code section 1936). You must report all accidents involving the Vehicle or theft of the Vehicle and vandalism to us within 24 hours of occurrence and to the police as soon as you discover them. You must obtain a copy of the police accident report. IMPORTANT: Our optional Collision Damage Warranty (CDW) ONLY covers damage from collisions between vehicles. CDW does NOT cover:

- Theft or attempted theft of the vehicle

- Vandalism (except vandalism occurring during a theft)

- Single-vehicle accidents (hitting poles, curbs, barriers, etc.)

- Comprehensive damage (weather, fire, animal strikes)

- Interior damage (burns, stains, tears)

- Glass damage not resulting from collision

- Mechanical damage caused by misuse

- Damage to undercarriage or off-road use

You remain financially responsible for these damages up to the full value of the vehicle, even if you purchase CDW. If you have personal comprehensive auto insurance, it may cover some of these exposures. We strongly recommend verifying your coverage before renting.

4. OPTIONAL DAMAGE PROTECTION

If you purchase our Collision Damage Waiver (CDW) or Renters Collision Protection (RCP) and pay for it on return of the Vehicle to us, we will waive our right to collect from you for physical damage to the Vehicle up to a maximum of $20,000 with a $250 deductible. We will not waive this right if damage to the Vehicle: (a) is caused by anyone who is not an Authorized Driver, or by anyone whose driving license is suspended in any jurisdiction; (b) is caused by anyone under the influence of prescription or non-prescription drugs or alcohol; (c) is caused by anyone who obtained the Vehicle or extended the rental period by giving us false, fraudulent, or misleading information; (d) occurs while the Vehicle is used in furtherance of any illegal purpose or under any circumstance that would constitute a violation of law, other than a minor traffic violation; (e) occurs while carrying persons or property for hire or while pushing or towing anything, or in any race, speed test, or contest; (f) occurs while teaching anyone to drive; (g) occurs while carrying dangerous or hazardous items or illegal material in or on the Vehicle; (h) occurs outside the geographic limitations indicated (United States only; travel to Mexico or Canada is prohibited); (i) occurs when it is loaded beyond its capacity; (j) occurs as a result of driving the Vehicle on unpaved roads; (k) occurs while transporting more persons than the Vehicle has seat belts, or while carrying persons outside the passenger compartment; (l) occurs while transporting children without approved child safety seats as required by law; (m) occurs and the odometer has been tampered with or disconnected; (n) occurs when the vehicle's fluid levels are low, or it is otherwise reasonable to expect you to know that further operation would damage the vehicle; (o) results from inadequately secured cargo; (p) is a result of your willful, wanton, or reckless act or misconduct; (q) occurs and you fail to summon the police to any accident involving personal injury or property damage; or (r) is caused by an animal transported in the Vehicle. You are prohibited from: operating the vehicle off paved roads, driving in areas known for high crime rates without our prior written approval, leaving the vehicle unlocked or with keys inside, parking overnight in unsecured areas, transporting hazardous materials or illegal substances.The acts listed above are prohibited uses of the Vehicle and breaches of this Agreement. You waive all recourse against us for any criminal reports or prosecutions that we take against you that arise out of your breach of this Agreement.

5. INSURANCE

You are responsible for all damage or loss you cause to others. You agree to provide primary auto liability, collision, and comprehensive insurance covering you, us, and the Vehicle. If you do not have liability insurance, or if state law requires us to have liability insurance, we will provide an auto liability insurance policy (the "Policy") that is secondary to any other valid and collectible insurance whether primary, secondary, excess, or contingent. The Policy provides bodily injury and property damage liability coverage with limits no higher than minimum levels prescribed by the vehicular financial responsibility laws of the State of California. The policy provides uninsured or under-insured motorist coverage only where required by law. Coverage is void if you breach the terms of this Agreement or if you fail to cooperate in any loss investigation conducted by us or our insurer. You and we reject PIP, medical payments, no-fault, and uninsured and under-insured motorist coverage, where permitted by law. Giving the Vehicle to an unauthorized driver terminates our liability insurance, if any.

6. CHARGES

You will pay us, or the appropriate government authorities, on demand for all charges due us under this Agreement that are allowed by law, including but not limited to: (a) time and mileage for the period you keep the Vehicle, or a mileage charge based on our experience if the odometer or its seal is tampered with or disconnected; (b) charges for additional drivers; (c) charges for optional products you elected to purchase from us; (d) fuel, if you return the Vehicle with less fuel than when rented (at a rate of $6.00 per gallon or our then-current posted rate); (e) applicable taxes; (f) all fines, penalties, forfeitures, court costs, towing, storage and impound charges, and other expenses involving the Vehicle assessed against us or the vehicle during your rental, unless these expenses are our fault; (g) expenses we incur in locating and recovering the Vehicle if you fail to return it or if we elect to repossess the Vehicle under the terms of this Agreement, including $50 plus $5.00 per mile for every mile between the renting location and the place where the Vehicle is returned, repossessed, or abandoned; (h) all costs, including pre- and post-judgment attorney fees, we incur collecting payment from you or otherwise enforcing our rights under this Agreement; (i) a 2% per month late payment fee (or the maximum amount allowed by law, if less) on all amounts past due; (j) $50 or the maximum amount permitted by law, whichever is greater, if you pay us with a check returned unpaid for any reason; (k) a reasonable fee not to exceed $150 to clean the Vehicle if returned substantially less clean than when rented.

7. DEPOSIT

A deposit of $500.00 is required for all rentals and will be authorized on your credit card at the time of rental. We may use your deposit to pay any amounts owed to us under this Agreement. The deposit will be released within 3-5 business days after Vehicle return and final inspection, provided no charges are owed.

SECURITY DEPOSIT: $500 (may be increased based on rental duration or risk assessment)

The security deposit may be used to cover:

•Insurance deductibles ($1,000 for CDW)

•Damage not covered by CDW (theft, vandalism, comprehensive, single-vehicle accidents)

•Traffic violations, tolls, parking tickets

•Fuel charges

•Cleaning fees

•Late return fees

•Any other amounts owed under this Agreement

The deposit does NOT represent the maximum amount you may owe. You remain liable

for all damages up to the full vehicle value and all liability claims.

8. VEHICLE MAINTENANCE AND CONDITION

Service to the Vehicle or replacement of parts or accessories during the rental must have our prior approval. You must check and maintain all fluid levels. The renter is responsible for maintaining fluid levels (oil, water, transmission, etc.) during the rental period.

9. GEOGRAPHIC RESTRICTIONS

The Vehicle may be driven within the United States only. Travel to Mexico or Canada is prohibited. All use remains subject to applicable insurance coverage, the rental agreement, and the other restrictions in this Agreement.

10. RENTAL RATES AND FEES

Daily Rate: Based on a 24-hour period from the time of rental. Minimum rental fee is one day.

Mileage: Customer is allowed the number of free miles per day as specified on the rental agreement. Excess miles will be charged at the rate specified on the rental agreement.

Grace Period: Up to 59 minutes late is permitted before additional charges apply. After 59 minutes, the grace period is voided and hourly charges apply.

Hourly Rate/Late Charges: Apply when a customer has the vehicle one to three hours over the 24-hour period, charged at 1/3 of the daily rental rate per hour, up to the full day charge.

Underage Driver Fee: Drivers between ages 21-24 are subject to an additional daily fee as specified on the rental agreement.

Additional Driver Fee: Additional authorized drivers may be added for a daily fee as specified on the rental agreement.

11. FUEL POLICY

You acknowledge the fuel level at the time of rental as indicated on the rental agreement. You must return the Vehicle with the same fuel level. If returned with less fuel, you will be charged $6.00 per gallon (or our then-current posted rate) plus a $10 service fee. Alternatively, you may purchase a pre-paid fuel option at the time of rental.

12. CANCELLATION POLICY

See separate Cancellation Policy document. Cancellations made 48 hours or more before the scheduled pickup time will receive a full refund. Cancellations made less than 48 hours before pickup will forfeit 50% of the rental fee. No-shows will forfeit 100% of the rental fee.

13. YOUR PROPERTY

You release us, our agents, and employees from all claims for loss of or damage to your personal property or that of any other person that we received, handled, or stored, or that was left or carried in or on the Vehicle or in any service vehicle or in our offices, whether or not the loss or damage was caused by our negligence or was otherwise our responsibility.

14. MODIFICATIONS

No term of this Agreement can be waived or modified except by a writing that we have signed. To extend the rental period, you must contact our rental office for authorization and written amendment of the due-in date. This Agreement constitutes the entire agreement between you and us. All prior representations and agreements between you and us regarding this rental are void.

15. RENTAL EXTENSIONS

Credit card customers may request extensions by telephone or in person. All extensions must be authorized by Stage & Screen Rentals LLC and documented in writing. Cash rental customers must return to the rental office in person for any extension, at which time a new agreement will be written and additional payment collected.

16. AFTER-HOURS RETURNS

If you expect to return the Vehicle after business hours, you must notify us in advance and follow our after-hours return procedures. You remain fully responsible for the Vehicle until we inspect it during our next business hours.

17. SMOKING AND PETS

Smoking is not allowed in any rental vehicle. A cleaning fee of $150 will be charged for violation. Pets are not allowed in rental vehicles. A cleaning fee of $200 will be charged for violation.

18. EQUIPMENT AND VEHICLE CONTENTS

You are responsible for all equipment provided with the Vehicle including jack, spare tire, floor mats, and all accessories. Replacement costs will be charged for any missing items. You must empty the glove compartment and trunk/cargo area of all personal belongings upon return.

19. MILITARY PERSONNEL

Rentals to military personnel require proof of pay grade E-5 or higher, valid civilian driver's license (military driver's licenses are not acceptable), and current orders showing authorized leave status.

20. INTERNATIONAL DRIVERS

Drivers with foreign driver's licenses must present both their home country license and a valid International Driving Permit (IDP). The IDP alone is not acceptable.

21. TEMPORARY OR LEARNER'S LICENSES

We do not accept temporary licenses, learner's permits, receipts for licenses, fax copies of licenses, or paper duplicates. A valid, permanent driver's license with photo is required.

22. BREAKDOWN PROCEDURES

In the event of mechanical failure within 25 miles of our location, contact us immediately for service. Outside 25 miles or after business hours, you may arrange for repairs up to $100 without our authorization. Repairs exceeding $100 require our prior approval. Obtain a receipt detailing parts replaced and labor charges, and keep all old parts. For flat tires, the Vehicle is equipped with a jack and spare. If the tire cannot be repaired, contact us for authorization before purchasing a replacement. After hours, we authorize up to $150 for tire replacement plus reasonable towing and labor. Failure to comply with these procedures may result in non-reimbursement for repairs.

23. EMERGENCY CONTACT

In case of accident, breakdown, or emergency, contact Stage & Screen Rentals LLC at (909) 285-1983. Emergency procedures are provided in the Vehicle's glove compartment.

24. PRIVACY

See separate Privacy Policy document. We collect and maintain personal information as described in our Privacy Policy, available at https://stageandscreenrentals.com/privacy-policy and provided upon request.

25. DISPUTES AND LEGAL MATTERS

A waiver by us of any breach of this Agreement is not a waiver of any additional breach or waiver of the performance of your obligations under this Agreement. Our acceptance of payment from you or our failure, refusal, or neglect to exercise any of our rights under this Agreement does not constitute a waiver of any other provision of this Agreement. Unless prohibited by law, you release us from any liability for consequential, special, or punitive damages in connection with this rental or reservation of a vehicle. If any provision of this Agreement is deemed void or unenforceable, the remaining provisions are valid and enforceable. This Agreement shall be governed by and construed in accordance with the laws of the State of California. Any disputes arising from this Agreement shall be resolved in the courts of San Bernardino County, California.

26. CUSTOMER RESPONSIBILITIES SUMMARY

You acknowledge that you have read and understand the following rental policies:

•Return at proper time (one hour grace period allowed; late fees apply after grace period)

•Return the vehicle in clean condition (cleaning fee of $150 for excessively dirty vehicles)

•Return with same fuel level as at pickup ($6/gallon refueling fee plus $10 service charge if not)

•Call police in case of any accident and obtain police report

•Maintain fluid levels during rental period

•Only authorized drivers listed on agreement may operate the vehicle

•Vehicle must remain within authorized geographic area

•Report all accidents, theft, or vandalism to us within 24 hours and to police immediately

•Vehicles returned after hours remain the renter's responsibility until inspected by us

27. THEFT PREVENTION REQUIREMENTS

To minimize theft risk, you must:

•Always lock the vehicle when unattended

•Never leave keys in the vehicle

•Never leave the vehicle running unattended

•Park in well-lit, secure areas overnight

•Immediately report any attempted theft to police and to us

•Use steering wheel locks or other anti-theft devices if we provide them

FAILURE TO FOLLOW THESE REQUIREMENTS VOIDS ANY INSURANCE COVERAGE AND MAKES YOU LIABLE FOR THE FULL VEHICLE VALUE.

BY SIGNING THE RENTAL AGREEMENT, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY ALL OF THESE TERMS AND CONDITIONS.

NOTICE ABOUT YOUR FINANCIAL RESPONSIBILITY AND OPTIONAL INSURANCE PROTECTION

OUR FINANCIAL RESPONSIBILITY FOR THE VEHICLE

You are financially responsible for all damage to or loss of the rental vehicle, regardless of fault, including:

• Collision damage (up to the vehicle's full value)

• Comprehensive damage (theft, vandalism, weather, single-vehicle accidents)

• Loss of use while the vehicle is being repaired

• Diminished value of the vehicle after repair

• Towing and storage fees

• Administrative fees

Minimum Vehicle Value: $45,000 (Passenger Van) / $40,000 (Cargo Van)

YOUR INSURANCE OPTIONS

Your personal auto insurance or credit card may provide some coverage, but you should verify coverage limits and exclusions BEFORE renting. Many personal policies exclude rental vehicles or provide only secondary coverage.

We offer optional insurance products through Bonzah Insurance:

OPTION 1: Standard Protection Package - $47.13 per day

Includes:

• Collision Damage Warranty (CDW): Covers collision damage up to $35,000 with a $1,000 deductible

• Renter's Contingent Liability Insurance (RCLI): Provides liability coverage when you don't have personal auto insurance Bodily Injury: $30,000 per person / $60,000 per accident

• Property Damage: $15,000

What's NOT Covered by This Package:

• Damage over $35,000

• The first $1,000 of damage (deductible)

• Theft of the vehicle

• Vandalism

• Single-vehicle accidents (hitting a pole, curb, etc.)

• Comprehensive damage (hail, flood, fire)

• Mechanical breakdowns caused by misuse

• Interior damage (burns, stains)

• Glass damage not from collision

OPTION 2: Minimum Protection Package - $26.95 per day

Includes:

• Collision Damage Warranty (CDW) ONLY: Covers collision damage up to $35,000 with a $1,000 deductible

What's NOT Covered: Same exclusions as Option 1, PLUS you have NO liability coverage through us

OPTION 3: À La Carte Coverage

You may purchase individual coverages:

Collision Damage Warranty (CDW) - Included in packages above

• Covers damage from collision with another vehicle

• Maximum coverage: $35,000

• Deductible: $1,000

• Does NOT cover: Theft, vandalism, single-vehicle accidents, comprehensive perils

Renter's Contingent Liability Insurance (RCLI) - $20.18/day

• ONLY purchase if you do NOT have personal auto insurance

• Provides PRIMARY liability coverage: $30,000 per person for bodily injury

• $60,000 per accident for bodily injury

• $15,000 for property damage

• Meets California minimum liability requirements

Personal Accident Insurance (PAI) - $6.90/day

• Accidental medical expenses: Up to $1,000

• Accidental death benefit: $50,000 (renter), $5,000 (passengers)

• Personal effects coverage: Up to $525 ($25 deductible)

• Covers loss or damage to personal belongings in the vehicle

IMPORTANT INFORMATION ABOUT CREDIT CARD COVERAGE

Many credit cards claim to provide "rental car insurance," but important limitations apply:

Credit card coverage typically:

• Is SECONDARY (pays only after your personal insurance)

• Requires you to pay all damages upfront, then file a claim

• Excludes trucks, vans, and vehicles over a certain value

• Limits rentals to 15-30 days maximum

• Excludes coverage in certain states or countries

• Requires the rental to be paid entirely with that card

You must verify your credit card coverage BEFORE declining our insurance. We cannot advise you on whether your credit card provides adequate coverage.

YOUR DECISION

☐ I ACCEPT the Standard Protection Package ($47.13/day)

• CDW + RCLI included

☐ I ACCEPT the Minimum Protection Package ($26.95/day)

• CDW only

☐ I ACCEPT the following à la carte coverage: ☐ RCLI - $20.18/day ☐ PAI - $6.90/day

☐ I DECLINE all optional insurance coverage

By declining coverage, I understand:

• I am responsible for ALL damage to the vehicle, including the full vehicle value

• I am responsible for liability claims if I cause injury or property damage to others

• My personal insurance or credit card may not provide adequate coverage

• I may be personally liable for damages exceeding my coverage limits

Renter Signature: _________________________ Date: _____________

Renter Name (Print): _________________________

Set by Stage and Screen Rentals LLC.

STAGE & SCREEN RENTALS LLC - PRIVACY POLICY

Effective Date: January 1st, 2026

Last Updated: November 6, 2026

This Privacy Policy describes how Stage & Screen Rentals LLC ("we," "our," or "us") collects, uses, maintains, and discloses information collected from users ("you," "your," or "User") of our vehicle rental services, including our website at stageandscreenrentals.com (the "Site") and our 1Now booking platform.

1. INFORMATION WE COLLECT

Personal Identification Information

We collect personal identification information from Users in various ways, including when Users:

•Visit our Site

•Make a reservation

•Complete a rental agreement

•Subscribe to our newsletter

•Respond to a survey

•Fill out a form

•Engage in other activities, services, features, or resources we make available

Personal identification information may include:

•Full name (first, middle initial, last)

•Home address (street, city, state, ZIP code)

•Mailing address (if different)

•Email address

•Home and business phone numbers

•Date of birth

•Driver's license number, state, and expiration date

•Social Security Number (for identity verification and credit purposes)

•Physical description (height, weight, eye color, hair color) as it appears on driver's license

•Employment information (employer name, address, supervisor)

•Emergency contact information

Financial Information

We collect financial information necessary to process your rental, including:

•Credit card or debit card number, expiration date, and security code

•Billing address

•Bank account information (for cash rentals requiring verification)

Insurance Information

We collect information about your insurance coverage:

•Insurance company name

•Policy number

•Agent name and contact information

•Coverage verification details through Canopy Connect integration

Vehicle Usage Information

We collect information about your use of our vehicles:

•Odometer readings at pickup and return

•Fuel levels

•Geographic location information (where authorized)

•Maintenance and service records during rental period

•Accident reports and damage documentation

•Traffic violations or citations received during rental period

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. This may include:

•Browser name and type

•Computer or device type

•Technical information about Users' means of connection to our Site

•Operating system

•Internet service provider

•IP address

•Date and time of visit

•Pages viewed and time spent on pages

•Referring website addresses

2. HOW WE COLLECT INFORMATION

We collect information through:

•Rental agreements and reservation forms (paper and electronic)

•Our website and 1Now booking platform

•Phone conversations (we may record calls for quality assurance)

•Email communications

•Third-party verification services (Vouched for ID verification, Canopy Connect for insurance verification)

•Credit card processors (Stripe/Square)

•Our vehicles (mileage, fuel levels, condition)

•Law enforcement reports (accident reports, citations)

•Insurance companies (claims and verification)

3. HOW WE USE COLLECTED INFORMATION

We collect and use Users' personal information for the following purposes:

To Process Rentals

•Verify identity and eligibility to rent

•Verify insurance coverage

•Process payments and deposits

•Create and maintain rental agreements

•Communicate pickup and return details

•Track vehicle usage and condition

To Improve Customer Service

•Respond to customer inquiries and support needs

•Understand customer preferences

•Improve our services and vehicle selection

•Personalize user experience

For Safety and Legal Compliance

•Verify driver qualifications and licensing

•Screen for suspended or revoked licenses

•Report accidents and incidents to authorities

•Cooperate with law enforcement investigations

•Maintain records required by law

•Process insurance claims

For Business Operations

•Send periodic emails about reservations, services, and company news

•Process extensions and modifications

•Bill for damages, violations, or additional charges

•Collect unpaid amounts

•Conduct surveys and market research

•Generate business analytics and reports

For Marketing (with your consent)

•Send promotional information about new services or special offers

•Provide updates about Stage & Screen Rentals

•Market referral programs

4. HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored in our systems.

Security Measures Include:

•Secure SSL/TLS encrypted connections for data transmission

•Restricted access to personal information to employees, contractors, and agents who need to know that information to process it on our behalf and who are subject to strict contractual confidentiality obligations

•Secure storage of physical documents in locked facilities

•Regular security audits and updates

•PCI-compliant payment processing through Stripe/Square

•Secure destruction of documents containing personal information when no longer needed

•Staff training on data protection and privacy

Data Retention:

•Rental agreements and customer information are retained for a minimum of three (3) years as required by our insurance carrier and applicable law

•Financial transaction records are retained for seven (7) years for tax and accounting purposes

•Accident reports and insurance claims documentation are retained indefinitely

•Marketing communications records are retained until you opt out

5. SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for the purposes outlined above.

We may share your information with:

Service Providers who assist us in operating our business:

•1Now (rental management platform)

•Vouched (ID verification)

•Canopy Connect (insurance verification)

•Stripe or Square (payment processing)

•US Choice Auto Rental Systems (franchise support and insurance)

•Bonzah (optional rental insurance provider)

•Email and SMS communication providers

•Website hosting and maintenance providers

Insurance Companies:

•Our liability insurance carrier

•Your personal insurance carrier (for accident claims)

•Optional rental insurance providers (if purchased)

Legal and Regulatory Authorities:

•Law enforcement agencies (in response to subpoenas, court orders, or legal processes)

•Government regulatory agencies

•California Department of Motor Vehicles (DMV)

•Tax authorities

Other Third Parties:

•Collection agencies (for unpaid balances)

•Legal counsel (for disputes or litigation)

•Repair facilities (for vehicle maintenance and damage repairs)

•Towing and recovery services (for vehicle recovery)

Business Transfers:

•In the event of a merger, acquisition, bankruptcy, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity

With Your Consent:

•We may share your information with third parties when you give us explicit consent to do so

6. THIRD-PARTY WEBSITES

Our Site may contain links to third-party websites, including our 1Now booking platform. We are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy policies of any third-party websites you visit. When you use our 1Now booking platform, you are also subject to 1Now's privacy policy and terms of service.

7. YOUR RIGHTS AND CHOICES

California Privacy Rights

Under California law, California residents have specific rights regarding their personal information:

Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell.

Right to Delete: You have the right to request that we delete personal information we collected from you, subject to certain exceptions.

Right to Opt-Out: You have the right to opt-out of the sale of your personal information. (Note: We do not sell personal information.)

Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.

To exercise these rights, contact us at burry@stageandscreenrentals.com or (909) 285-1983.

Marketing Communications

If you no longer wish to receive promotional emails from us:

•Click the "unsubscribe" link in any marketing email

•Contact us at burry@stageandscreenrentals.com

•Call us at (909) 285-1983

You cannot opt out of service-related communications (rental confirmations, payment receipts, important account notifications, legally required notices).

Cookies and Tracking Technologies

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. If you disable cookies, some features of our Site may not function properly.

Access and Correction

You may review, update, or correct your personal information by:

•Contacting us directly at burry@stageandscreenrentals.com or (909) 285-1983

•Visiting our office at 4959 Palo Verde St, Ste. 200C-5, Montclair, CA 91763

•Requesting your information in writing

We will respond to your request within 30 days.

8. CHILDREN'S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are under 18, do not use our services or provide any information to us. If we learn we have collected personal information from a child under 18, we will delete that information promptly.

9. DATA BREACH NOTIFICATION

In the event of a data breach that compromises your personal information, we will notify you:

•Without unreasonable delay

•In accordance with applicable California law

•Via email to the address on file

•By conspicuous posting on our website if email notification is not possible

The notification will include:

•Description of the breach

•Types of information involved

•Steps we are taking to address the breach

•Steps you can take to protect yourself

•Contact information for further assistance

10. INTERNATIONAL USERS

Our services are operated from the United States and are intended for users located in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. By using our services, you consent to the transfer of your information to the United States.

11. CHANGES TO THIS PRIVACY POLICY

Stage & Screen Rentals LLC reserves the right to update this privacy policy at any time. When we do, we will:

•Update the "Last Updated" date at the top of this page

•Notify you via email if the changes are material

•Post a notice on our website homepage for 30 days

•Obtain your consent for material changes that affect previously collected information

We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

12. YOUR ACCEPTANCE OF THESE TERMS

By using our services, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our services. Your continued use of the services following the posting of changes to this policy will be deemed your acceptance of those changes.

13. DO NOT TRACK SIGNALS

Our Site does not currently respond to "Do Not Track" signals from web browsers. We do not authorize third parties to collect personally identifiable information about your online activities over time and across different websites when you use our Site.

14. CALIFORNIA SHINE THE LIGHT LAW

California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.

15. CONTACT INFORMATION

If you have any questions about this Privacy Policy, the practices of our services, or your dealings with our services, please contact us at:

Stage & Screen Rentals LLC 4959 Palo Verde St, Ste. 200C-5, Montclair, CA 91763

Email: burry@stageandscreenrentals.com Phone: (909) 285-1983

For Privacy-Related Inquiries: Privacy Officer Email: burry@stageandscreenrentals.com Phone: (909) 285-1983

Mailing Address for Privacy Requests: Stage & Screen Rentals LLC Attn: Privacy Officer 4959 Palo Verde St, Ste. 200C-5, Montclair, CA 91763

Please allow up to 30 days for us to respond to privacy-related inquiries.

Set by Stage and Screen Rentals LLC.

STAGE & SCREEN RENTALS LLC - CANCELLATION POLICY

Effective Date: [INSERT DATE]

This Cancellation Policy applies to all vehicle rental reservations made with Stage & Screen Rentals LLC through any booking channel, including our website (stageandscreenrentals.com), our 1Now booking platform, telephone, email, or in person.

1. STANDARD CANCELLATION POLICY

Cancellations Made 48 Hours or More Before Scheduled Pickup Time:

• Full refund of all amounts paid

• No cancellation fee

• Refund processed within 3-5 business days to original payment method

• Confirmation email sent upon cancellation

Cancellations Made Less Than 48 Hours Before Scheduled Pickup Time:

• 50% refund of rental fee

• 50% cancellation fee retained

• Any optional services purchased (insurance, additional equipment, pre-paid fuel) will be refunded in full

• Refund of 50% processed within 3-5 business days to original payment method

• Confirmation email sent upon cancellation

No-Shows (Failure to Pick Up Vehicle at Scheduled Time):

• No refund

• 100% of rental fee forfeited

• Considered a breach of the reservation agreement

• Reservation cancelled after 1 hour past scheduled pickup time with no contact from customer

2. HOW TO CANCEL

To cancel your reservation, you must:

Contact Stage & Screen Rentals LLC by one of the following methods:

• Email: burry@stageandscreenrentals.com (recommended for documentation)

• Phone: [YOUR PHONE NUMBER] during business hours [SPECIFY HOURS]

• Through 1Now Platform: Log into your booking and select "Cancel Reservation"

Provide the following information:

• Your full name

• Reservation/confirmation number

• Scheduled pickup date and time

• Reason for cancellation (optional but helpful)

Cancellation is effective when:

• You receive a cancellation confirmation number via email

• For phone cancellations: when our representative confirms cancellation and provides a cancellation reference number

• For 1Now platform cancellations: when you receive automated cancellation confirmation

Business Hours for Cancellations:

• Monday through Friday: [YOUR HOURS]

• Saturday: [YOUR HOURS]

• Sunday: [YOUR HOURS]

After-Hours Cancellations:

• Email cancellations sent after business hours will be processed the next business day

• Cancellation timing is based on when we receive and process your cancellation, not when you send it

• We recommend canceling during business hours to ensure proper timing for refund eligibility

3. MODIFICATIONS (CHANGES TO EXISTING RESERVATIONS)

Changes Made 48 Hours or More Before Scheduled Pickup:

• No modification fee

• Subject to vehicle availability

• Price difference may apply if changing to different vehicle class

• If changing to a lower-priced option, difference will be refunded

• If changing to a higher-priced option, additional payment required

• New confirmation sent via email

Changes Made Less Than 48 Hours Before Scheduled Pickup:

• $25 modification fee applies

• Subject to vehicle availability

• Price difference may apply

• Changes to pickup/return times may not be possible depending on other bookings

Changes That Can Be Modified:

• Pickup date and/or time

• Return date and/or time

• Vehicle type (subject to availability)

• Additional services (insurance, equipment, etc.)

• Pickup location (if multiple locations available)

Changes That Cannot Be Modified:

• Renter name (requires cancellation and new booking for insurance purposes)

• Adding or removing authorized drivers less than 24 hours before pickup (insurance verification required)

4. WEATHER-RELATED CANCELLATIONS

Severe Weather Events:

If a government authority issues a state of emergency, evacuation order, or travel ban for San Bernardino County or your area:

• Full refund provided regardless of cancellation timing

• No cancellation fee

• You must provide documentation of the official order/emergency declaration

• Refund processed within 3-5 business days

General Bad Weather:

• Standard cancellation policy applies

• We understand weather concerns but cannot offer free cancellations for general poor weather conditions

• We recommend purchasing travel insurance for weather-related flexibility

5. MECHANICAL ISSUES AND VEHICLE UNAVAILABILITY

If We Must Cancel Due to Vehicle Unavailability:

If Stage & Screen Rentals must cancel or cannot provide your reserved vehicle due to:

• Mechanical breakdown

• Accident damage

• Vehicle recall

• Unexpected maintenance needs

• Previous renter failed to return vehicle

• Any other reason on our part

You will receive:

• Full refund of all amounts paid

• Immediate notification (we will attempt to contact you at least 24 hours in advance when possible)

• Option to substitute a different vehicle at the same or lower price

• Option to upgrade to a larger/better vehicle at no additional charge (if available)

• $50 service credit toward a future rental (valid for 1 year) as an apology for the inconvenience

We will not be responsible for:

• Consequential damages

• Alternative rental costs

• Travel expenses

• Lost wages or business opportunities

• Any indirect costs resulting from cancellation

6. EMERGENCY CANCELLATIONS

Medical Emergencies:

If you must cancel due to a medical emergency (hospitalization, serious illness, injury):

• Full refund provided regardless of timing

• Documentation required (doctor's note, hospital admission record, etc.)

• Must be provided within 7 days of scheduled pickup date

• Privacy maintained - we only need confirmation of medical emergency, not details

Family Emergencies:

For immediate family emergencies (death, serious illness, hospitalization):

• Full refund provided regardless of timing

• Documentation required (death certificate, obituary, hospital records, etc.)

• Immediate family defined as: spouse, parent, child, sibling, grandparent, grandchild

• Must be provided within 7 days of scheduled pickup date

Jury Duty:

If you receive a jury summons that conflicts with your rental:

• Full refund provided

• Copy of jury summons required

• Must show that jury service dates overlap with rental dates

Military Deployment:

Active military personnel who receive deployment or duty orders:

• Full refund provided regardless of timing

• Copy of official orders required

• Orders must show dates that conflict with or immediately precede rental dates

7. REFUND PROCESSING

The following items are non-refundable once the rental period begins:

- Insurance premiums (CDW, RCLI, PAI)

- Delivery fees

- Cleaning fees (if vehicle prep has occurred)

Insurance coverage becomes effective at the rental start time shown on your agreement

and cannot be canceled or pro-rated if you return the vehicle early or cancel mid-rental.

Refund Timeframes:

Credit Card Refunds:

• Processed within 3-5 business days from cancellation confirmation

• May take an additional 5-7 business days to appear on your statement depending on your card issuer

• Refunded to the original payment method used for booking

Debit Card Refunds:

• Processed within 3-5 business days from cancellation confirmation

• May take 7-10 business days to appear in your account depending on your bank

• Refunded to the original payment method used for booking

Cash/Check Payments:

• Refund check mailed within 7 business days to address on file

• You may pick up refund check in person at our location during business hours

Deposits:

• Security deposits are released immediately upon cancellation

• Authorization holds on credit cards may take 3-5 business days to be released by your card issuer (this is beyond our control)

Partial Refunds:

• When a partial refund is due (50% for late cancellations), the refund will be calculated based on the base rental fee only

• Any optional services, insurance, or equipment fees will be refunded in full

8. EXTENDED RENTAL CANCELLATIONS

For Rentals Already in Progress:

If you wish to return the vehicle early:

• Contact us as soon as possible

• Early returns do not qualify for refunds of unused rental days

• You are responsible for the full rental period originally reserved

• Modification fees may apply if converted to a shorter rental at time of pickup

Exception: If we agree in writing to accept an early return due to extenuating circumstances, a prorated refund may be provided at our sole discretion.

9. REPEAT CANCELLATION POLICY

Pattern of Cancellations:

If you have a pattern of repeated cancellations (3 or more cancelled reservations in a 12-month period):

• We reserve the right to require full pre-payment for future reservations

• We reserve the right to decline future reservations

• Standard cancellation fees will still apply

This policy helps ensure vehicle availability for all customers.

10. GROUP BOOKINGS AND SPECIAL EVENTS

Multiple Vehicle Reservations:

For reservations involving 2 or more vehicles for the same event/dates:

• Cancellation must be made for all vehicles or none

• Standard cancellation policy timing applies to all vehicles in the group

• Partial group cancellations (canceling some but not all vehicles) may be subject to a $50 per vehicle modification fee

Corporate/Business Accounts:

Business accounts with negotiated terms may have different cancellation policies as specified in their corporate agreement.

11. DEPOSITS AND DAMAGE WAIVERS

Security Deposits:

• Are not affected by standard cancellation policy

• Are fully refundable upon cancellation

• Authorization hold released immediately

Optional Damage Waiver/Insurance:

• Fully refundable if reservation is cancelled

• Non-refundable once rental period begins

• Exception: If you cancel during rental due to medical emergency, prorated refund may be provided

12. THIRD-PARTY BOOKINGS

Reservations Made Through:

• Travel websites

• Booking aggregators

• Travel agents

• Corporate booking systems

May be subject to:

• That platform's cancellation policy in addition to ours

• Additional fees charged by the third party

• Different refund processing timeframes

• We recommend reviewing the third-party's cancellation policy before booking

For third-party bookings, you must:

• Cancel through the same platform you booked through

• Contact us directly if the third-party platform is unresponsive

• Understand that we may not be able to modify third-party bookings directly

13. FORCE MAJEURE

Events Beyond Our Control:

If rental becomes impossible due to:

• Natural disasters (earthquake, flood, wildfire, etc.)

• Acts of war or terrorism

• Government action or regulation

• Civil disorder

• Pandemic or epidemic with travel restrictions

• Other events beyond our reasonable control

Both parties may cancel without penalty:

• Full refund provided

• No cancellation fees

• Neither party liable for damages

You must:

• Provide reasonable documentation of the force majeure event

• Notify us as soon as reasonably possible

14. PROMOTIONAL BOOKINGS AND DISCOUNT CODES

Special Offers:

Reservations made with promotional codes, discounts, or special offers:

• Are subject to this standard cancellation policy

• Promotional rates/codes may not be available for rebooking if you cancel and rebook

• Any "non-refundable" promotional rates will be clearly disclosed at time of booking and supersede this policy

Discount Code Restrictions:

• Discount codes are typically non-transferable

• If you cancel and rebook, the same discount may not be available

• We are not responsible for expired promotional codes due to cancellation

15. RESCHEDULING VS. CANCELLING

We Encourage Rescheduling:

Instead of cancelling, consider rescheduling your reservation:

• No fee if rescheduled 48+ hours in advance

• $25 fee if rescheduled less than 48 hours in advance

• Subject to vehicle availability

• Retains your original booking rate

• May be better option than cancelling and rebooking

Benefits of Rescheduling:

• Avoid cancellation fees

• Keep your promotional rate (if applicable)

• Maintain your reservation in our system

• Faster process than cancel and rebook

16. DISPUTES AND QUESTIONS

If You Disagree With a Cancellation Decision:

Contact us within 7 days:

• Email: burry@stageandscreenrentals.com

• Phone: [YOUR PHONE NUMBER]

• In writing: Stage & Screen Rentals LLC, [YOUR ADDRESS]

Provide:

• Your reservation number

• Detailed explanation of your concern

• Any supporting documentation

We will:

• Review your case within 5 business days

• Respond with our decision in writing

• Provide explanation for our decision

• Work with you to find a fair resolution when possible

Escalation: If you remain unsatisfied after our review, you may pursue resolution through:

• Better Business Bureau mediation

• Small claims court in San Bernardino County, California

• Your credit card dispute process (if applicable)

17. CHANGES TO THIS CANCELLATION POLICY

Policy Updates:

We reserve the right to update this Cancellation Policy at any time:

• Changes will be posted on our website with updated "Effective Date"

• Material changes will be communicated via email to customers with upcoming reservations

• Your reservation is subject to the cancellation policy in effect at the time of booking

• Changes do not apply retroactively to existing reservations unless more favorable to the customer

18. CONTACT INFORMATION

For All Cancellation Requests and Questions:

Stage & Screen Rentals LLC

Email (Recommended): burry@stageandscreenrentals.com

Phone: [YOUR PHONE NUMBER]

Business Hours: [MONDAY-FRIDAY HOURS] [SATURDAY HOURS] [SUNDAY HOURS]

Mailing Address: Stage & Screen Rentals LLC [YOUR STREET ADDRESS] Montclair, CA [ZIP CODE]

Physical Location: [YOUR STREET ADDRESS] Montclair, CA [ZIP CODE]

19. ACKNOWLEDGMENT

By making a reservation with Stage & Screen Rentals LLC, you acknowledge that:

• You have read and understood this Cancellation Policy

• You agree to be bound by its terms

• You understand the refund timeframes and cancellation deadlines

• You recognize that this policy is part of the overall rental agreement

Your reservation confirmation email includes:

• A summary of this cancellation policy

• Your cancellation deadline for full refund

• Instructions for cancelling

We recommend:

• Saving your confirmation email

• Reviewing this policy before your rental date

• Contacting us immediately if you have any questions

• Considering travel insurance for maximum flexibility