Sparky Juice Rentals

Set by Sparky Juice Rentals.

Exclusions

• Off-Road Use: Coverage is void if the vehicle is driven on unpaved roads, logging roads, or off-road terrains.

• Unauthorized Drivers: No coverage is provided for any loss or damage if the vehicle is operated by a person not listed as an approved driver on the rental agreement.

• Illegal Activity: Protection packages do not cover damages or liabilities arising from the use of the vehicle in any illegal activity or for illicit purposes.

• Driving Under the Influence: All coverage is immediately void if the driver is operating the vehicle while under the influence of alcohol, drugs, or any substances that impair driving ability.

• Smoking/Vaping: Damage or odor remediation costs resulting from smoking or vaping inside the vehicle are not covered and will be charged to the client.

• Pet Damage: Damages, stains, or excessive hair/dander caused by animals are not covered by protection packages and are the financial responsibility of the renter.

• PET POLICY :To ensure the safety and comfort of all guests, Sparky Juice Rentals enforces a strict "No Pets" policy. To protect future clients from potential allergies and maintain our high cleanliness standards, animals are prohibited in our rental vehicles. Any evidence of pet presence, including hair, dander, or odors, will result in an additional professional cleaning fee. We appreciate your cooperation in helping us keep our fleet allergen-free for every future renter.

• Negligent Maintenance: Damage caused by the renter continuing to operate the vehicle after a warning light (e.g., check engine, low oil, tire pressure) has appeared on the dashboard.

• Towing/Impound: Costs related to towing, impound fees, or storage fees resulting from parking violations or impoundment are not included.

• Key Loss: Replacement costs for lost, stolen, or damaged keys/fobs are not covered by standard protection packages.

• Fuel/Charging Negligence: Any damage to the charging port or battery resulting from the use of non-approved or incompatible charging equipment.

• Excessive Cleaning: Costs for professional cleaning required to remove excessive mud, sand, debris, or biological hazards are not covered.

• Traffic Violations: The renter is fully responsible for all traffic, toll, and parking fines incurred during the rental period, regardless of insurance coverage.

• Leaving Keys in Vehicle: Coverage may be denied if the vehicle is stolen or damaged as a direct result of the keys being left inside or the vehicle being left unlocked.

• Transporting Hazardous Materials: Using the vehicle to transport flammable, explosive, or hazardous materials voids all protection and liability coverage.

• Commercial Use: Rental vehicles may not be used for commercial purposes (e.g., rideshare, delivery, taxi services) unless explicitly authorized in writing.

• International Travel: Driving the vehicle outside of the country (or across specific state/regional borders without authorization) voids coverage.

• Intentional Damage: Any damage caused intentionally by the renter or their passengers is strictly excluded from all protection packages.

• Roof/Overhead Damage: Damage to the roof, hood, or windshield caused by driving under structures with insufficient clearance (e.g., low-hanging tree branches, parking garages).

• Water/Flood Damage: Damage resulting from driving through floodwaters, deep puddles, or submersion is not covered.

• Racing/Speed Trials: Any participation in competitive driving events, racing, or speed trials immediately terminates all insurance coverage.

• The Client will be responsible for 100% of necassary repairs cause by damages included in this exclusion policy including non insured/ approved drivers

• The Client is responsible for the vehicle during the entire rental period

• Personal Belongings: We are not responsible for any loss of or damage to personal items left in the vehicle. The renter bears full responsibility for securing their own belongings.

• Loss of Use: While the vehicle is being repaired due to renter-at-fault damage, the renter is responsible for a "Loss of Use" fee, which compensates the company for the vehicle's inability to be rented during that period.

• Tire & Wheel Damage (Beyond Standard): While flat tire repair may be covered, cosmetic damage to rims (curb rash), gouges, or tire blowouts resulting from driver negligence are the renter's financial responsibility.

• Improper Charging Infrastructure: Using uncertified, makeshift, or "DIY" extension cords to charge the vehicle is strictly prohibited and voids all coverage; damages caused by non-standard charging configurations are the full responsibility of the renter.

• Unreported Accidents: Failure to report any incident—no matter how minor—to Sparky Juice Rentals within 24 hours of occurrence results in a total loss of coverage and potential penalty fees.

• PET POLICY To ensure the safety and comfort of all guests, Sparky Juice Rentals enforces a strict "No Pets" policy. To protect future clients from potential allergies and maintain our high cleanliness standards, animals are prohibited in our rental vehicles. Any evidence of pet presence, including hair, dander, or odors, will result in an additional professional cleaning fee. We appreciate your cooperation in helping us keep our fleet allergen-free for every future renter.

Smoking Policy

No Smoking & Vape-Free Policy Clause

1. Prohibited Activities

The Renter agrees that the vehicle is strictly 100% smoke-free. Smoking of any kind is prohibited inside the vehicle at all times. This ban includes, but is not limited to: cigarettes, cigars, pipes, e-cigarettes, vaporizers (vapes), and any cannabis or herbal products or other illegal substances including usage of any illegal drugs in any form.

2. Evidence of Smoking

A vehicle returned with any physical evidence of smoking (e.g., ashes, cigarette butts, burns) or an active, lingering smoke/vapor odor will constitute a violation of this Agreement. The Renter acknowledges that odor removal and deep-cleaning require the vehicle to be taken out of service, resulting in lost rental revenue. and the client will assume any lost revenue due to violating these terms.

3. Cleaning Fee & Penalty

If evidence of smoking is detected upon the vehicle's return, the Renter agrees to be assessed a mandatory $250 fee plus a Smoke Cleaning and Deodorization Fee of 185.99. This fee will be charged directly to the Renter’s security deposit and/or the payment method on file.

4. Additional Damages

The Renter further acknowledges that they are entirely responsible for any permanent damage caused to the vehicle's interior (e.g., burn marks on upholstery, melted plastic, stained headliners). The Renter shall be liable for the full cost of repairs in addition to the mandatory $250 cleaning fee.

5 .Renter Acknowledgment

By signing below, the Renter certifies that they have read, understood, and agreed to the terms of this No Smoking Policy. The Renter explicitly accepts liability for the mandatory $250 penalty, plus the full cost of any and all associated repairs or restoration resulting from a policy violation.

These additional billable costs include, but are not limited to:

• Cabin air filter replacement

• Interior upholstery repairs (e.g., burn marks, melted surfaces, or stained materials)

• Professional detailing, deep cleaning, and air sanitization

Insurance Deductable if found to be at fault for damages

THIS POLICY APPLIES WHEN CLIENT IS FOUND TO BE AT FAULT OR HAS VIOLATED OUR TERMS AND CONDITIONS AND EXCLUSIONS.

In the event of an AT-FAULT accident, the Renter agrees to be held responsible for an insurance deductible ranging from $2,000.00 to $7,500.00, depending on the vehicle class (with $2,000.00 applicable to standard vehicles like Jeeps and up to $7,500.00 applicable to higher-value vehicles like the Cyber Truck).

IMPORTANT NOTICE REGARDING THIRD-PARTY LIABILITY: Sparky Juice Rentals may not provide any form of Third-Party Liability coverage. If you are involved in an AT FAULT accident, you may be personally and financially responsible for any damages or injuries caused to other people or their property. We strongly recommend that you verify your personal auto insurance policy or check with your credit card provider to confirm if they offer 'non-owned auto' or rental liability coverage prior to your rental. By signing this agreement, you acknowledge your sole responsibility for any bodily injury or property damage caused to third parties when involved in a AT-FAULT ACCIDENT and agree to indemnify Sparky Juice Rentals against any related fees, charges, or legal claims.

The insurance coverage provided by Sparky Juice Rentals covers physical damage to the rental vehicle only. This coverage does not standardly extend to the Renter or passengers (Personal Injury Protection), though this may be considered on a case-by-case basis at the sole discretion of Sparky Juice Rentals, nor does it cover personal belongings left in the vehicle. Additionally, Sparky Juice Rentals does not provide Third-Party Liability coverage. The Renter acknowledges sole responsibility for any bodily injury or property damage caused to third parties and agrees to indemnify Sparky Juice Rentals against any related fees, charges, or legal claims.

Protection Package (required)

Drive with complete peace of mind with our comprehensive Vehicle Protection Plan. Designed to keep your journey seamless and worry-free, this package provides all-around support and security from pick-up to drop-off.

• 24/7 Dedicated Support: Access our customer care team anytime, day or night, for immediate help with questions or trip updates.

• Emergency Roadside Assistance: Prompt on-demand assistance for unexpected events such as towing, jump-starts, lockout service, and fuel delivery.

• Tire Repair Coverage: Reimbursement for necessary tire puncture or blowout repairs up to $150 per incident.

• Full Loss & Damage Waiver: Comprehensive financial safeguards against vehicle damage, theft, or collision loss during your rental period, eliminating out-of-pocket exposure ONLY for covered non-fault incidents.

Whether navigating daily commutes or long-distance travel, this all-in-one protection package ensures you are covered at every mile without unexpected expenses.

Security deposit Policy

To ensure the safety and proper maintenance of our fleet, Sparky Juice Rentals requires a security deposit for every booking. This deposit is set at $150.00 or 25% of the total rental cost, whichever is greater.

This deposit serves as a safeguard to cover additional fees or expenses that may arise during or after your rental period. Specifically, the security deposit may be utilized to address outstanding charges including, but not limited to, unpaid charging fees, smoking or cleaning violations, toll fines, or vehicle repairs in the event of an at-fault accident.

If your vehicle is returned in the same condition it was provided, with no outstanding fees or damages, your deposit will be released in accordance with our return procedures. Please review your rental agreement and our Accident Policy for full details regarding liability, deductibles, and the conditions under which these funds may be retained.

Your security deposit will be returned after the rental ends. Please allow up to 30 business days, depending on your bank’s processing and payment method.

Pet policy

To ensure the safety and comfort of all guests, Sparky Juice Rentals enforces a strict "No Pets" policy. To protect future clients from potential allergies and maintain our high cleanliness standards, animals are prohibited in our rental vehicles. Any evidence of pet presence, including hair, dander, or odors, will result in an additional professional cleaning fee. We appreciate your cooperation in helping us keep our fleet allergen-free for every future renter.

Set by Sparky Juice Rentals.

Privacy Policy

Last Updated: August 21, 2026

Sparky Juice Rentals (“we,” “us,” or “our”) is committed to maintaining the trust and confidence of our clients. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when renting a vehicle from us.

1. Information We Collect

To facilitate your rental and ensure compliance with our terms and conditions, we collect the following categories of information:

• Identity & Contact Information: Full name, physical address, email address, phone number, and a copy of your valid driver’s license.

• Financial Information: Credit card information for deposits, rental rate payments, incidentals, and penalty fees.

• Vehicle Usage & Condition Data: Odometer readings, battery charge logs (for EVs), fuel levels, and data from vehicle inspection reports (including photos and notes regarding damage or cleanliness).

• Safety & Compliance Information: Information regarding traffic violations, toll evasions, or parking citations incurred during your rental period.

2. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To manage your booking, track rental periods, and ensure vehicle availability.

• Billing & Enforcement: To process payments, authorize security deposits, and assess fees for excess mileage, smoking violations, late returns, or cleaning.

• Insurance & Liability: To coordinate with our insurance providers (e.g., MBA Insurance) regarding coverage and claims.

• Legal Compliance: To manage your account and comply with requests from law enforcement, municipal authorities, or tolling agencies regarding traffic violations or vehicle recovery.

3. Disclosure of Information

We do not sell your personal information to third parties. We may disclose your information to third parties only under the following circumstances:

• Service Providers: We may share data with companies that assist us in our operations, such as payment processors, reservation management platforms, or maintenance partners.

• Legal & Regulatory Authorities: We are required to disclose your information to authorities to process traffic tickets, toll fines, or to comply with court orders and legal processes.

• Insurance Partners: We share necessary information with our insurance carriers to facilitate claims or verify coverage.

4. Data Security

We employ physical, electronic, and procedural safeguards to protect your data. While we implement these measures, please be aware that no electronic data storage or transmission is entirely secure.

5. Your Rights and Choices

You have the right to request access to the personal information we have collected about you. You may also request that we correct inaccuracies or delete your information, subject to our need to retain certain records for tax, legal, or insurance purposes.

6. Contact Us

If you have questions about this policy or wish to exercise your privacy rights, please contact the owner:

Sparky Juice Rentals

Attn: David Jordan

425-236-7773 or email Sparkyjuicerentals@gmail.com. email is the slowest response time.

Set by Sparky Juice Rentals.

Cancellaation Policy

• Free Cancellation: Clients receive a full refund if they cancel at least 72 hours before the booking start time. Modification requests do not reset this 72-hour window.

• Cancellations Outside the Free Period: Refunds are at the discretion of Sparky Juice Rentals and include the daily rental rate plus 50% of protection package costs and tax. These refunds exclude administrative, fueling, or prepaid charging fees.

• No-Show Policy: A no-show occurs if a client fails to cancel and does not arrive within 30 minutes of the scheduled start time, or arrives without a valid license or sends an unauthorized additional driver.

• Failed rescheduling attempts are treated as no-shows.

• Early Returns: No credits or refunds are issued for early returns unless a booking modification request to shorten the trip has been accepted.

• Exceptions: Exceptions to standard refund amounts may apply for flight delays, flight cancellations, lost baggage, or other extenuating circumstances.

• Company-Initiated Cancellations: If Sparky Juice Rentals cancels a booking, the client receives a full refund and assistance with rebooking.