Sanior Prime enterprise llc

Set by Sanior Prime enterprise llc.

Agreement

These terms apply when you book or rent a vehicle from Sanior Prime enterprise llc ("we", "us"). By booking, you agree to them. When you pick up the vehicle you will also sign a rental agreement. Our policies may vary by vehicle and rental, and the rental agreement you sign at pickup governs if it differs from this page.

1-Eligibility and driver's licence

To rent from us you must:

• Meet our minimum age requirement for the vehicle you book.

• Hold a valid driver's licence that is accepted for the full rental period.

• Pass our identity and licence verification.

We may refuse or cancel a rental if we cannot verify this information.

2-Booking and payment

Your booking is confirmed once we accept it and take the payment due. The price shown at checkout includes the rental charges, taxes and fees listed there. Additional charges may apply after the rental, as set out below. Payments are taken by card through our payment provider.

3-Security deposit

We may require a security deposit of . the company will provide an explanation of any deduction and will not charge the renter for ordinary wear and tear. The deposit is refundable after the vehicle is returned and inspected, any amounts you owe us under these terms or the rental agreement. If everything is in order, your full security deposit will be processed for a refund within 7–10 business days after the vehicle is returned and inspected.

If there are any damages or outstanding charges, applicable deductions may be made, and we will provide an explanation of those charges.

Please note that weekends and federal holidays are not included in the 7–10 business days. Your bank or payment provider may require additional time for the refund to appear in your account

4-MAINTENANCE, VEHICLE INSPECTIONS, TIRES & KEYS

Vehicle Maintenance and Responsibilities: Sanior Prime Enterprise LLC will provide rental vehicles in safe operating condition and will be responsible for routine maintenance resulting from normal vehicle use, including oil changes, windshield wipers, engine air filters, cabin air filters, and replacement of tires worn through normal use. Renters are responsible for inspecting the vehicle before taking possession and reporting any existing damage or mechanical concerns. For long-term rentals, the company may require the vehicle to be presented for scheduled maintenance or safety inspections every 30–35 days or approximately 4,000–5,000 miles, or sooner when necessary. Upon reasonable notice, the renter must make the vehicle available for required maintenance within 48 hours, unless alternative arrangements are approved by the company. Failure to comply with reasonable maintenance requirements may constitute a material breach of the rental agreement.

1. Punctured or Damaged Tires: The renter is responsible for reasonable repair or replacement costs resulting from tire punctures, road hazards, debris, curb impacts, improper driving, or misuse during the rental period, except where the damage results from preexisting conditions, ordinary wear and tear, or a defect for which the renter is not responsible. Any replacement tire must meet the vehicle manufacturer’s specifications and be approved by Sanior Prime Enterprise LLC.

2. Normal Tire Wear: Sanior Prime Enterprise LLC is responsible for replacing tires that become excessively worn through normal use or that require replacement due to preexisting deterioration. Renters will not be charged for normal tire wear. If a tire appears unsafe, the renter must stop driving when safe to do so and contact the company for assistance.

3. Reporting Mechanical or Tire Problems: Renters must promptly report warning lights, unusual noises, tire pressure concerns, fluid leaks, overheating, or other mechanical issues. Renters must not continue operating a vehicle when doing so would be unsafe or could cause additional damage. Repairs and maintenance must be performed by the company or a repair provider authorized by Sanior Prime Enterprise LLC, except where emergency action is necessary for safety.

4. Lost, Damaged, or Missing Keys: The renter is responsible for lost, stolen, damaged, or unreturned vehicle keys, including reasonable replacement, programming, and locksmith expenses. The standard lost-key charge is $300, as disclosed in this agreement, subject to applicable law. Any additional charges must be separately disclosed and legally permitted.

5. Unauthorized Repairs or Modifications: Renters may not perform or authorize vehicle repairs, modifications, tire replacements, or mechanical work without prior approval from Sanior Prime Enterprise LLC, except for necessary emergency measures to protect personal safety. The company will not automatically reimburse unauthorized repair expenses.

6. Customer Acknowledgment: By signing this agreement, the renter confirms understanding the vehicle maintenance requirements, tire responsibilities, inspection procedures, and lost-key policy.

6-Pickup, return and late returns

Please pick up and return the vehicle at the agreed place and time, and bring your driver's licence. If you will be late, contact us as soon as possible. Late returns may be charged extra, as set out in the rental agreement.

7-Vehicle use and prohibited uses

Only the driver named on the rental agreement, and any additional drivers we approve, may drive the vehicle. You must not:

• Drive under the influence of alcohol or drugs.

• Use the vehicle for racing, towing, off-road driving or any illegal purpose.

• Carry more people or weight than the vehicle is designed for.

• Smoke in the vehicle or leave it unlocked and unattended.

• Take the vehicle outside the area allowed in the rental agreement.

8-Fuel, tolls, tickets and fines

Unless the rental agreement says otherwise, return the vehicle with the same fuel or charge level it had at pickup. You are responsible for tolls, parking and traffic tickets or fines during your rental. If we have to pay one, we may charge it to you, plus any admin fee set out in the rental agreement.

9-Damage, loss and accidents

Please report any accident, damage, theft or breakdown to us as soon as possible, and to the police where required. Take photos of any damage. You may be responsible for damage to or loss of the vehicle during your rental, as set out in the rental agreement.

10-Insurance requirements and Customer responsibility

All renters of Sanior Prime Enterprise LLC must have valid insurance coverage that meets applicable Florida law and company requirements. Renters may choose to purchase an insurance or vehicle protection option offered through the company and its authorized provider, or use their own automobile insurance, provided the coverage is verified and approved for the rental vehicle and intended use. Proof of insurance must be provided before vehicle pickup. Renters are responsible for applicable deductibles, uncovered damages, and other legally permitted charges in accordance with the rental agreement and applicable insurance or protection terms. All accidents, thefts, and vehicle damage must be reported to the company promptly. Insurance coverage and protection are subject to applicable policy terms, limitations, and exclusions, and no renter will be charged twice for the same loss.

Please note: Insurance options and requirements are explained at booking and in the rental agreement. You are responsible for making sure you have the cover you need for your rental. Please read the terms of any cover you choose, including what it does not cover.

11-Liability

To the extent the law allows, we are not responsible for loss of or damage to your belongings left in the vehicle, or for indirect losses caused by delays or vehicle unavailability. Nothing in these terms limits any right you have under the law that cannot be limited.

12-Changes to these terms

We may update these terms from time to time. The version on this page when you book applies to your booking.

13-Contact us

Questions about these terms? Contact Sanior Prime enterprise llc:

• Phone: +15619905963

• Email: support@saniorprime.com

• Address: Coral Springs, FL, USA

•

• The renter must provide Sanior Prime Enterprise LLC with accurate and current contact information, including a valid telephone number, email address, and emergency contact information when reasonably required for rental administration and emergencies. The renter must promptly notify the company of changes to primary contact information during the rental period. In the event of an accident, breakdown, theft, vehicle recovery concern, or other urgent rental-related matter, the renter must contact the company as soon as reasonably possible through its designated business communication channels. The company may contact the renter by telephone, text message, or email for communications directly related to the rental, including pickup and return arrangements, payment matters, maintenance notices, safety concerns, and emergencies, subject to applicable communication and privacy laws. Emergency contact information will be used only for legitimate rental-related purposes and handled in accordance with applicable privacy requirements. The renter must cooperate with reasonable, time-sensitive communications concerning vehicle safety, lawful recovery, and other material rental obligations.

14-PERMITTED USE OF VEHICLE

Only approved drivers listed in writing may operate the vehicle.

- The vehicle must comply with the Florida Vehicle Code.

- No illegal activity, reckless driving, racing, towing, or commercial use without written consent.

- No smoking, food, drugs, or alcoholic beverage consumption (cleaning fee $150).

15-GPS / Telematics Notice and Acknowledgment

This rental vehicle may contain an active GPS/telematics device. During the rental it may collect vehicle location, movement, mileage, ignition status, and related vehicle diagnostics. The company may use this data for vehicle security and theft recovery, roadside assistance, verifying mileage and return, and investigating suspected contract violations or incidents, subject to applicable law. Access is restricted to authorized personnel/service providers. Data retention period: __________. Service provider/contact for privacy questions: ____________________. The company will not represent this disclosure as blanket consent to any monitoring prohibited by law. Renter acknowledges receiving this notice before the rental.

16-CANCELLATION, NO-SHOW, REFUNDS, TERMINATION AND DISPUTES

A. Reservation Cancellation

The renter may request cancellation by contacting Sanior Prime Enterprise LLC through an authorized company communication channel.

Cancellations received at least 24 hours before the scheduled vehicle pickup time are eligible for a refund of prepaid rental charges.

Cancellations received less than 24 hours before the scheduled pickup time may be subject to a cancellation fee, provided the amount was disclosed to and accepted by the renter before booking.

B. Failure to Pick Up Vehicle (No-Show)

The renter is responsible for arriving at the agreed pickup location at the scheduled time.

If the renter does not arrive within 60 minutes of the scheduled pickup time and has not made alternative arrangements with the company, the reservation may be canceled.

Any no-show charge must have been disclosed and agreed upon before the reservation was confirmed.

C. Early Return and Unused Rental Time

Returning the vehicle before the scheduled return date does not automatically entitle the renter to a refund for unused rental days.

Any refund or adjustment will be determined according to the rental terms accepted at booking and applicable Florida law.

Please note: If you need to cancel or change your booking, please contact us as early as you can. Any refund depends on the rental agreement and on when you contact us.

17-Florida-Only Travel and Approved Operating Area

The vehicle must remain within the State of Florida at all times. The approved operating area is limited to Broward County, Miami-Dade County, Palm Beach County (including West Palm Beach), and the Orlando metropolitan area (orange county, Osceola county, Seminole county, Lake county) in Florida. The renter must not drive, transport, or allow the vehicle to be taken outside these approved areas, and must never take it outside Florida, without prior written authorization from Sanior Prime Enterprise LLC. An extension of the rental period does not extend the approved operating area.

Unauthorized travel is a material violation of this agreement. Subject to applicable Florida law, the rental agreement, and insurance policy terms, the renter may be responsible for documented vehicle recovery costs, resulting damage, and other lawful charges caused by the violation. No provision in this section eliminates any liability or duty of Sanior Prime Enterprise LLC that cannot legally be waived, and this section does not guarantee or determine insurance coverage.

As disclosed in Section GPS/telematics location information may be used to verify compliance with these geographic restrictions.

18-Disputed Charges

Customers may contact Sanior Prime Enterprise LLC to request clarification or dispute a deduction. Disputes will be reviewed using available rental records, inspection reports, photographs, and other relevant documentation.

19-Refund Method

Any remaining refundable deposit balance will be returned to the original payment method when possible.

The company will provide an itemized explanation of any deductions.

20-Additional Security Deposit Deductions

Sanior Prime Enterprise LLC may apply the renter’s security deposit toward documented, legally permitted charges arising from the rental, including:

• Damage to the vehicle’s exterior, interior, tires, wheels, windows, or other components beyond ordinary wear and tear.

• Excessive cleaning, smoke remediation, or removal of unusual stains and odors.

• Replacement of lost or damaged vehicle keys, accessories, or supplied equipment.

• Unpaid rental balances, authorized late-return charges, tolls, parking violations,Tickets, and fuel replacement charges.

• Documented repair or replacement costs resulting from unauthorized tampering with GPS tracking equipment.

• Reasonable towing, storage, or vehicle recovery expenses caused by the renter’s breach of the agreement, to the extent legally recoverable.

7.Other documented charges expressly authorized by this agreement and permitted by applicable Florida law.

The company will provide an itemized statement identifying any deductions and their basis.

The renter will not be charged for ordinary wear and tear, preexisting damage, or duplicate recovery of the same loss.

Any remaining refundable security deposit balance will be processed according to the refund policy and applicable law.

21-RENTAL EXTENSIONS AND RENEWALS:

All rental extensions and renewals must be requested and approved by Sanior Prime Enterprise LLC before the original rental period expires. Extensions are subject to vehicle availability, continued renter eligibility, insurance coverage, and payment of applicable rental charges. Daily and weekly rental rates may vary, and any extension must be confirmed in writing by the company. The renter must not assume that an extension is approved simply because the vehicle remains in their possession or an additional payment has been submitted. Failure to return the vehicle by the agreed return date and time without an approved extension may result in authorized late-return charges, termination of the agreement, and legally permitted vehicle recovery actions. The renter remains responsible for the vehicle and all applicable rental obligations until it is properly returned and accepted by the company, subject to applicable Florida law.

Set by Sanior Prime enterprise llc.

Who we are

Sanior Prime enterprise llc ("we", "us") rents vehicles to customers. This policy explains what personal information we collect when you use our website or rent a vehicle from us, and how we handle it.

Information we collect

We collect the information we need to run your rental:

• Your name, email address and phone number.

• Your driver's licence and ID details, so we can verify who you are and that you may drive.

• Booking details, such as the vehicle, dates, pickup and return locations.

• Device and usage data, such as your browser, IP address and the pages you visit on our site.

How we use your information

We use your information to:

• Create and manage your booking and rental.

• Verify your identity and eligibility to rent.

• Take payments and handle deposits and refunds.

• Contact you about your booking, including by email and text message.

• Keep our site secure, prevent fraud and meet legal requirements.

• Understand how our site is used and improve it.

Payments

Payments are processed by our payment providers, Stripe or Square. We do not store your full card number on our systems. Your card details are handled by the payment provider under its own privacy policy.

Cookies, analytics and advertising

We use cookies and similar technologies, including PostHog analytics, the Meta pixel and Google tags, to measure how our site is used and to measure and improve our ads.

You can opt out by changing your browser's cookie settings, using your browser's tracking protection, or adjusting your ad preferences in your Meta and Google accounts. Some parts of the site may work less well if you block cookies.

Text messages

If you give us your mobile number when you book, we may send you text messages about your booking, such as confirmations, reminders and pickup or return details.

• By providing your number you agree to receive these messages.

• Reply STOP at any time to opt out. Reply HELP for help.

• Message and data rates may apply.

• Message frequency varies.

Mobile information is not sold or shared with third parties for their marketing purposes.

Sharing your information

We do not sell your personal information. We share it only with partners who help us provide your rental, such as insurance, identity-verification and payment providers, and only as needed for that purpose.

We may also share information when the law requires it, or to protect our rights, our vehicles and our customers.

Data retention

We keep your information for as long as we need it to provide our services, resolve disputes, and meet legal, tax and insurance obligations. After that we delete it or make it anonymous.

Your choices and rights

You can ask us to see, correct or delete the personal information we hold about you, subject to what we must keep by law. You can also opt out of marketing messages and of text messages at any time. To make a request, contact us using the details below.

Children

Our services are for adults who are old enough to rent a vehicle. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The latest version is always on this page.

Contact us

Questions about this policy? Contact Sanior Prime enterprise llc:

• Phone: +15619905963

• Email: support@saniorprime.com

• Address: Coral Springs, FL, USA