Royal Fleet

Set by Royal Fleet.

Terms and Conditions

Terms and Conditions — Royal Fleet LLC

These sections provide clear guidelines and responsibilities for guests renting vehicles from Royal Fleet LLC, ensuring transparency and clarity in all interactions and transactions.

GENERAL RENTAL REQUIREMENTS

Minimum Rental Age

GUEST must be at least 25 years old to book and utilize a vehicle.

Guest Responsibilities

GUEST refers to the primary person who booked the trip and any authorized secondary drivers. GUEST must provide a valid phone number and treat the vehicle and any extras properly, ensuring timely return in the same condition. Only approved drivers may operate the vehicle.

Scope of Use

GUEST may access the rental vehicle only during the trip period and must return it on time to the specified location. GUEST must present a valid driver's license and exercise reasonable care. Royal Fleet LLC may terminate the trip for misuse and require the vehicle's return. Seat belt and child safety laws must be followed, and the vehicle must not be taken out of the state without written authorization.

Driver Requirements

The primary driver must pick up and return the vehicle, and only approved additional drivers may operate it.

PROHIBITED USE & OPERATIONS

The vehicle must not be used for or by:

• Any purpose without company consent.

• Anyone under 25 or without a valid license.

• Hire, towing, racing, illegal activities, or while impaired.

• Off-roading or driving on unpaved roads.

• Carrying hazardous materials or exceeding capacity.

• Reckless driving, speeding, or parking in restricted areas.

VEHICLE CARE & FEES

Smoking and Narcotics

All vehicles are non-smoking and narcotic-free. Violations will incur a $200 cleaning fee plus additional costs for any damages.

Animals

Animals are prohibited in vehicles unless authorized. Violations will result in a $150 administrative fee plus cleaning fees and potential trip cancellation.

Occupants

GUEST must not exceed the number of passengers authorized by the vehicle's seating capacity. Excess occupants will incur a $100 fee per unauthorized passenger.

Fuel

Vehicles must be returned with the same fuel level as at the start of the trip. Failure to do so will result in charges for fuel costs plus a $15 convenience fee.

Cleaning Fee Levels

We provide basic cleaning. Additional fees will apply for moderate to severe dirt, bug debris, stains, or spills beyond basic cleaning:

• Moderate Cleaning ($50): Mud, sand, moderate bug debris, minor odors, and small spills.

• Heavy Cleaning ($100): Moderate stains, heavy odors (e.g., smoke), and extensive bug debris.

• Severe Cleaning ($150): Steam cleaning or full detailing due to significant damage.

• Pet Hair Removal ($150): Specifically for extensive pet hair.

• Multiple Issues Cleaning ($250): Applies when multiple cleaning levels are required.

Vehicle Care

GUEST must not use any chemicals or cleaners on the vehicle's interior. Violations will result in liability for any resulting damages. GUEST is liable for any damage to the vehicle's tinted windows and will be charged for repairs at market value.

INSURANCE & LEGAL

Insurance

GUEST must have and provide proof of primary vehicle insurance that covers the rental vehicle and any potential damages or injuries.

Legal Notice

By booking, GUEST agrees to the terms and conditions and authorizes charges for damages, fees, and violations.

SPECIAL VEHICLE POLICIES

Hybrid/Electric Vehicles

Guests must return hybrid/electric vehicles fully charged (90–100%) and should maintain the charge above 30% throughout the reservation.

Use of GPS Tracking Devices

Guests have no expectation of privacy regarding vehicle location. Disabling GPS may result in trip cancellation and fees.

ADDITIONAL CHARGES & PENALTIES

Additional Charges

Guests are responsible for all charges including airport fees, vehicle recovery, and missing keys/fobs.

Taxes, Surcharges & Fees

Guests must pay applicable taxes, surcharges, and additional fees specified in the rental agreement.

Penalties

Violations of rental terms may result in trip cancellation, damage fees, and administrative penalties up to $250 per violation.

Payment

Payments must match the guest's name on the reservation. Cash payments may be accepted under specific circumstances.

Mileage Policy

Daily Mileage Allowance: The renter is allotted 200 miles per day for the duration of the rental period.

Excess Mileage Fee: Any mileage exceeding the allotted 200 miles per day will incur an additional charge of $0.50 per mile.

Calculation of Excess Mileage: Excess mileage charges will be calculated based on the total miles driven during the rental period compared to the total mileage allowance for the number of rental days. The total excess mileage fee will be due upon return of the vehicle.

CANCELLATION, LATE PICK-UP, RETURN & NO-SHOW POLICY

Whether a client receives a full refund, a partial refund, or no refund depends on the timing and circumstances of the cancellation. The total amount refunded is determined by when the booking is canceled, the duration of the booking, and the booking type. All cancellation periods are based on the vehicle's local time zone.

Client Cancellation

Clients may cancel their booking via email or the official business contact number. Cancellations are effective immediately.

• Free Cancellation: Up to 24 hours before the scheduled booking start time.

• Modifications: If a client requests a booking modification and Royal Fleet LLC accepts, that modification does not reset the free cancellation period. The threshold remains tied to the original booking time.

• Vehicle/Issue Rejections: Clients are only eligible for a full refund outside the standard window if they do not accept the vehicle, do not check in for the booking, and immediately contact Royal Fleet LLC via email or phone to report any serious issues.

• After Check-In: There will be no refunds after checking in.

Client No-Show

A booking will be classified as a no-show if:

• The client fails to cancel and does not show up within 2 hours of the scheduled start time, or does not contact to inform of late arrival.

• The client arrives without a valid license, with an invalid license, or sends an additional driver in their place.

In the case of a no-show, Royal Fleet LLC will issue a partial refund for bookings longer than 2 days. If Royal Fleet LLC makes a good faith attempt to reschedule but both parties are unable to agree on a modification, the cancellation will be treated under the client no-show fee structure.

Policy Exceptions

Exceptions to the standard non-refundable amounts may apply in verified events of:

• Flight delays or cancellations.

• Lost baggage issues.

• Other documented extenuating circumstances.

Early Returns

There are no credits or refunds issued for early vehicle returns.

Bookings Canceled by Royal Fleet LLC

If the Trust and Safety team needs to cancel a client's booking for security or operational reasons, the support team will contact the client immediately, a full refund will be issued, and Royal Fleet LLC support will remain available Sun–Mon, 8am–8pm EST to assist with rebooking.

LATE RETURN POLICY

Renter is granted a grace period of thirty (30) minutes past the scheduled Due Back time before any late fees apply. If the Vehicle is returned more than thirty (30) minutes after the scheduled Due Back time, a late fee of $100 will be charged for the first hour (or portion thereof) that the Vehicle is late. An additional $50 per hour (or portion thereof) will apply for each hour the Vehicle remains outstanding beyond that first hour.

LIABILITY & INSURANCE CLAUSES

Renter-Required Liability Coverage

The Renter is responsible for any liability exposure beyond the Rental Company's state-required minimum coverage and is strongly encouraged to carry their own supplemental liability insurance for additional protection.

Liability Disclaimer Under the Graves Amendment

In accordance with 49 U.S.C. §30106 (Graves Amendment), the Rental Company is not liable for harm to persons or property arising from the Renter's use, operation, or possession of the vehicle, provided the Rental Company is not negligent. All liability beyond the state-required minimum coverage, including civil and financial responsibility for accidents, injuries, property damage, traffic violations, towing, claims, and lawsuits, is solely the responsibility of the Renter.

PRIVACY POLICY

• Information Collection: We collect personal information including but not limited to your name, address, phone number, email, driver's license number, and insurance details when you enter into a rental agreement. We may also collect information about your use of our vehicles through telematics systems, including location, odometer readings, fuel levels, and other diagnostic data.

• Use of Information: We use your information to facilitate the rental agreement, manage your rental, provide customer service, and process payments. We may use telematics data to monitor vehicle performance and location for safety, maintenance, and recovery purposes.

• Information Sharing: We may share your information with third parties for billing, processing, and legitimate business purposes. We may disclose your information to law enforcement agencies or other third parties if required by law or to protect our rights and property.

• Security: We implement security measures to protect your information from unauthorized access, use, or disclosure.

• Data Retention: We retain your information for as long as necessary to fulfill the purposes for which it was collected or as required by law.

• Your Rights: You have the right to access, correct, or delete your personal information by contacting us at the address provided in your rental agreement.

VEHICLE HISTORY DISCLOSURE & ACKNOWLEDGMENT

GUEST acknowledges that a rental vehicle may have a history of prior use, repairs, accidents, cosmetic damage, title branding, or other historical events. Any known material history disclosed in the vehicle listing, rental agreement, inspection report, vehicle-history report, or other written communication is incorporated into this agreement. GUEST accepts the vehicle in its present condition after having a reasonable opportunity to inspect it and agrees that disclosed prior history, by itself, does not establish that the vehicle is defective or unsafe. To the fullest extent permitted by applicable law, Royal Fleet LLC will not be liable for diminished value, inconvenience, loss of use, or other claims arising solely from previously disclosed vehicle history, provided the vehicle was maintained and roadworthy when delivered to GUEST.

GUEST must immediately stop using the vehicle and contact Royal Fleet LLC if any safety concerns develop during the rental.

ALL CHARGES SUBJECT TO FINAL INSPECTION • ALL SALES FINAL • NO REFUNDS FOR EARLY TERMINATION

Terms and Conditions — Royal Fleet LLC

Terms and Conditions — Royal Fleet LLC

These sections provide clear guidelines and responsibilities for guests renting vehicles from Royal Fleet LLC, ensuring transparency and clarity in all interactions and transactions.

GENERAL RENTAL REQUIREMENTS

Minimum Rental Age

GUEST must be at least 25 years old to book and utilize a vehicle.

Guest Responsibilities

GUEST refers to the primary person who booked the trip and any authorized secondary drivers. GUEST must provide a valid phone number and treat the vehicle and any extras properly, ensuring timely return in the same condition. Only approved drivers may operate the vehicle.

Scope of Use

GUEST may access the rental vehicle only during the trip period and must return it on time to the specified location. GUEST must present a valid driver's license and exercise reasonable care. Royal Fleet LLC may terminate the trip for misuse and require the vehicle's return. Seat belt and child safety laws must be followed, and the vehicle must not be taken out of the state without written authorization.

Driver Requirements

The primary driver must pick up and return the vehicle, and only approved additional drivers may operate it.

PROHIBITED USE & OPERATIONS

The vehicle must not be used for or by:

• Any purpose without company consent.

• Anyone under 25 or without a valid license.

• Hire, towing, racing, illegal activities, or while impaired.

• Off-roading or driving on unpaved roads.

• Carrying hazardous materials or exceeding capacity.

• Reckless driving, speeding, or parking in restricted areas.

VEHICLE CARE & FEES

Smoking and Narcotics

All vehicles are non-smoking and narcotic-free. Violations will incur a $200 cleaning fee plus additional costs for any damages.

Animals

Animals are prohibited in vehicles unless authorized. Violations will result in a $150 administrative fee plus cleaning fees and potential trip cancellation.

Occupants

GUEST must not exceed the number of passengers authorized by the vehicle's seating capacity. Excess occupants will incur a $100 fee per unauthorized passenger.

Fuel

Vehicles must be returned with the same fuel level as at the start of the trip. Failure to do so will result in charges for fuel costs plus a $15 convenience fee.

Cleaning Fee Levels

We provide basic cleaning. Additional fees will apply for moderate to severe dirt, bug debris, stains, or spills beyond basic cleaning:

• Moderate Cleaning ($50): Mud, sand, moderate bug debris, minor odors, and small spills.

• Heavy Cleaning ($100): Moderate stains, heavy odors (e.g., smoke), and extensive bug debris.

• Severe Cleaning ($150): Steam cleaning or full detailing due to significant damage.

• Pet Hair Removal ($150): Specifically for extensive pet hair.

• Multiple Issues Cleaning ($250): Applies when multiple cleaning levels are required.

Vehicle Care

GUEST must not use any chemicals or cleaners on the vehicle's interior. Violations will result in liability for any resulting damages. GUEST is liable for any damage to the vehicle's tinted windows and will be charged for repairs at market value.

INSURANCE & LEGAL

Insurance

GUEST must have and provide proof of primary vehicle insurance that covers the rental vehicle and any potential damages or injuries.

Legal Notice

By booking, GUEST agrees to the terms and conditions and authorizes charges for damages, fees, and violations.

SPECIAL VEHICLE POLICIES

Hybrid/Electric Vehicles

Guests must return hybrid/electric vehicles fully charged (90–100%) and should maintain the charge above 30% throughout the reservation.

Use of GPS Tracking Devices

Guests have no expectation of privacy regarding vehicle location. Disabling GPS may result in trip cancellation and fees.

ADDITIONAL CHARGES & PENALTIES

Additional Charges

Guests are responsible for all charges including airport fees, vehicle recovery, and missing keys/fobs.

Taxes, Surcharges & Fees

Guests must pay applicable taxes, surcharges, and additional fees specified in the rental agreement.

Penalties

Violations of rental terms may result in trip cancellation, damage fees, and administrative penalties up to $250 per violation.

Payment

Payments must match the guest's name on the reservation. Cash payments may be accepted under specific circumstances.

Mileage Policy

Daily Mileage Allowance: The renter is allotted 200 miles per day for the duration of the rental period.

Excess Mileage Fee: Any mileage exceeding the allotted 200 miles per day will incur an additional charge of $0.50 per mile.

Calculation of Excess Mileage: Excess mileage charges will be calculated based on the total miles driven during the rental period compared to the total mileage allowance for the number of rental days. The total excess mileage fee will be due upon return of the vehicle.

CANCELLATION, LATE PICK-UP, RETURN & NO-SHOW POLICY

Whether a client receives a full refund, a partial refund, or no refund depends on the timing and circumstances of the cancellation. The total amount refunded is determined by when the booking is canceled, the duration of the booking, and the booking type. All cancellation periods are based on the vehicle's local time zone.

Client Cancellation

Clients may cancel their booking via email or the official business contact number. Cancellations are effective immediately.

• Free Cancellation: Up to 24 hours before the scheduled booking start time.

• Modifications: If a client requests a booking modification and Royal Fleet LLC accepts, that modification does not reset the free cancellation period. The threshold remains tied to the original booking time.

• Vehicle/Issue Rejections: Clients are only eligible for a full refund outside the standard window if they do not accept the vehicle, do not check in for the booking, and immediately contact Royal Fleet LLC via email or phone to report any serious issues.

• After Check-In: There will be no refunds after checking in.

Client No-Show

A booking will be classified as a no-show if:

• The client fails to cancel and does not show up within 2 hours of the scheduled start time, or does not contact to inform of late arrival.

• The client arrives without a valid license, with an invalid license, or sends an additional driver in their place.

In the case of a no-show, Royal Fleet LLC will issue a partial refund for bookings longer than 2 days. If Royal Fleet LLC makes a good faith attempt to reschedule but both parties are unable to agree on a modification, the cancellation will be treated under the client no-show fee structure.

Policy Exceptions

Exceptions to the standard non-refundable amounts may apply in verified events of:

• Flight delays or cancellations.

• Lost baggage issues.

• Other documented extenuating circumstances.

Early Returns

There are no credits or refunds issued for early vehicle returns.

Bookings Canceled by Royal Fleet LLC

If the Trust and Safety team needs to cancel a client's booking for security or operational reasons, the support team will contact the client immediately, a full refund will be issued, and Royal Fleet LLC support will remain available Sun–Mon, 8am–8pm EST to assist with rebooking.

LATE RETURN POLICY

Renter is granted a grace period of thirty (30) minutes past the scheduled Due Back time before any late fees apply. If the Vehicle is returned more than thirty (30) minutes after the scheduled Due Back time, a late fee of $100 will be charged for the first hour (or portion thereof) that the Vehicle is late. An additional $50 per hour (or portion thereof) will apply for each hour the Vehicle remains outstanding beyond that first hour.

LIABILITY & INSURANCE CLAUSES

Renter-Required Liability Coverage

The Renter is responsible for any liability exposure beyond the Rental Company's state-required minimum coverage and is strongly encouraged to carry their own supplemental liability insurance for additional protection.

Liability Disclaimer Under the Graves Amendment

In accordance with 49 U.S.C. §30106 (Graves Amendment), the Rental Company is not liable for harm to persons or property arising from the Renter's use, operation, or possession of the vehicle, provided the Rental Company is not negligent. All liability beyond the state-required minimum coverage, including civil and financial responsibility for accidents, injuries, property damage, traffic violations, towing, claims, and lawsuits, is solely the responsibility of the Renter.

PRIVACY POLICY

• Information Collection: We collect personal information including but not limited to your name, address, phone number, email, driver's license number, and insurance details when you enter into a rental agreement. We may also collect information about your use of our vehicles through telematics systems, including location, odometer readings, fuel levels, and other diagnostic data.

• Use of Information: We use your information to facilitate the rental agreement, manage your rental, provide customer service, and process payments. We may use telematics data to monitor vehicle performance and location for safety, maintenance, and recovery purposes.

• Information Sharing: We may share your information with third parties for billing, processing, and legitimate business purposes. We may disclose your information to law enforcement agencies or other third parties if required by law or to protect our rights and property.

• Security: We implement security measures to protect your information from unauthorized access, use, or disclosure.

• Data Retention: We retain your information for as long as necessary to fulfill the purposes for which it was collected or as required by law.

• Your Rights: You have the right to access, correct, or delete your personal information by contacting us at the address provided in your rental agreement.

VEHICLE HISTORY DISCLOSURE & ACKNOWLEDGMENT

GUEST acknowledges that a rental vehicle may have a history of prior use, repairs, accidents, cosmetic damage, title branding, or other historical events. Any known material history disclosed in the vehicle listing, rental agreement, inspection report, vehicle-history report, or other written communication is incorporated into this agreement. GUEST accepts the vehicle in its present condition after having a reasonable opportunity to inspect it and agrees that disclosed prior history, by itself, does not establish that the vehicle is defective or unsafe. To the fullest extent permitted by applicable law, Royal Fleet LLC will not be liable for diminished value, inconvenience, loss of use, or other claims arising solely from previously disclosed vehicle history, provided the vehicle was maintained and roadworthy when delivered to GUEST.

GUEST must immediately stop using the vehicle and contact Royal Fleet LLC if any safety concerns develop during the rental.

ALL CHARGES SUBJECT TO FINAL INSPECTION • ALL SALES FINAL • NO REFUNDS FOR EARLY TERMINATION

Terms and Conditions — Royal Fleet LLC

These sections provide clear guidelines and responsibilities for guests renting vehicles from Royal Fleet LLC, ensuring transparency and clarity in all interactions and transactions.

General Rental Requirements

Minimum Rental Age

GUEST must be at least 25 years old to book and utilize a vehicle.

Guest Responsibilities

GUEST refers to the primary person who booked the trip and any authorized secondary drivers. GUEST must provide a valid phone number and treat the vehicle and any extras properly, ensuring timely return in the same condition. Only approved drivers may operate the vehicle.

Scope of Use

GUEST may access the rental vehicle only during the trip period and must return it on time to the specified location. GUEST must present a valid driver’s license and exercise reasonable care. Royal Fleet LLC may terminate the trip for misuse and require the vehicle’s return. Seat belt and child safety laws must be followed, and the vehicle must not be taken out of the state without written authorization.

Driver Requirements

The primary driver must pick up and return the vehicle, and only approved additional drivers may operate it.

Prohibited Use & Operations

The vehicle must not be used for or by:

• Any purpose without company consent.

• Anyone under 25 or without a valid license.

• Hire, towing, racing, illegal activities, or while impaired.

• Off-roading or driving on unpaved roads.

• Carrying hazardous materials or exceeding capacity.

• Reckless driving, speeding, or parking in restricted areas.

Vehicle Care & Fees

Smoking and Narcotics

All vehicles are non-smoking and narcotic-free. Violations will incur a $200 cleaning fee plus additional costs for any damages.

Animals

Animals are prohibited in vehicles unless authorized. Violations will result in a $150 administrative fee plus cleaning fees and potential trip cancellation.

Occupants

GUEST must not exceed the number of passengers authorized by the vehicle’s seating capacity. Excess occupants will incur a $100 fee per unauthorized passenger.

Fuel

Vehicles must be returned with the same fuel level as at the start of the trip. Failure to do so will result in charges for fuel costs plus a $15 convenience fee.

Cleaning Fee Levels

We provide basic cleaning. Additional fees will apply for moderate to severe dirt, bug debris, stains, or spills beyond basic cleaning:

• Moderate Cleaning ($50): Mud, sand, moderate bug debris, minor odors, and small spills.

• Heavy Cleaning ($100): Moderate stains, heavy odors (e.g., smoke), and extensive bug debris.

• Severe Cleaning ($150): Steam cleaning or full detailing due to significant damage.

• Pet Hair Removal ($150): Specifically for extensive pet hair.

• Multiple Issues Cleaning ($250): Applies when multiple cleaning levels are required.

Vehicle Care

GUEST must not use any chemicals or cleaners on the vehicle’s interior. Violations will result in liability for any resulting damages. GUEST is liable for any damage to the vehicle’s tinted windows and will be charged for repairs at market value.

Insurance & Legal

Insurance

GUEST must have and provide proof of primary vehicle insurance that covers the rental vehicle and any potential damages or injuries.

Legal Notice

By booking, GUEST agrees to the terms and conditions and authorizes charges for damages, fees, and violations.

Special Vehicle Policies

Hybrid/Electric Vehicles

Guests must return hybrid/electric vehicles fully charged (90–100%) and should maintain the charge above 30% throughout the reservation.

Use of GPS Tracking Devices

Guests have no expectation of privacy regarding vehicle location. Disabling GPS may result in trip cancellation and fees.

Additional Charges & Penalties

Additional Charges

Guests are responsible for all charges including airport fees, vehicle recovery, and missing keys/fobs.

Taxes, Surcharges & Fees

Guests must pay applicable taxes, surcharges, and additional fees specified in the rental agreement.

Penalties

Violations of rental terms may result in trip cancellation, damage fees, and administrative penalties up to $250 per violation.

Payment

Payments must match the guest’s name on the reservation. Cash payments may be accepted under specific circumstances.

Cancellation, Late Pick-up, Return & No-Show Policy

Whether a client receives a full refund, a partial refund, or no refund depends on the timing and circumstances of the cancellation. The total amount refunded is determined by when the booking is canceled, the duration of the booking, and the booking type. All cancellation periods are based on the vehicle’s local time zone.

Client Cancellation

Clients may cancel their booking via email or the official business contact number. Cancellations are effective immediately.

• Free Cancellation: Up to 24 hours before the scheduled booking start time.

• Modifications: If a client requests a booking modification and Royal Fleet LLC accepts, that modification does not reset the free cancellation period. The threshold remains tied to the original booking time.

• Vehicle/Issue Rejections: Clients are only eligible for a full refund outside the standard window if they do not accept the vehicle, do not check in for the booking, and immediately contact Royal Fleet LLC via email or phone to report any serious issues.

• After Check-In: There will be no refunds after checking in.

Client No-Show

A booking will be classified as a no-show if:

• The client fails to cancel and does not show up within 2 hours of the scheduled start time, or does not contact to inform of late arrival.

• The client arrives without a valid license, with an invalid license, or sends an additional driver in their place.

In the case of a no-show, Royal Fleet LLC will issue a partial refund for bookings longer than 2 days. If Royal Fleet LLC makes a good faith attempt to reschedule but both parties are unable to agree on a modification, the cancellation will be treated under the client no-show fee structure.

Policy Exceptions

Exceptions to the standard non-refundable amounts may apply in verified events of:

• Flight delays or cancellations.

• Lost baggage issues.

• Other documented extenuating circumstances.

Early Returns

There are no credits or refunds issued for early vehicle returns.

Bookings Canceled by Royal Fleet LLC

If the Trust and Safety team needs to cancel a client’s booking for security or operational reasons, the support team will contact the client immediately, a full refund will be issued, and Royal Fleet LLC support will remain available Sun–Mon, 8am–8pm EST to assist with rebooking.

Late Return Policy

Renter is granted a grace period of thirty (30) minutes past the scheduled Due Back time before any late fees apply. If the Vehicle is returned more than thirty (30) minutes after the scheduled Due Back time, a late fee of $100 will be charged for the first hour (or portion thereof) that the Vehicle is late. An additional $50 per hour (or portion thereof) will apply for each hour the Vehicle remains outstanding beyond that first hour.

Liability & Insurance Clauses

Renter-Required Liability Coverage

The Renter is responsible for any liability exposure beyond the Rental Company’s state-required minimum coverage and is strongly encouraged to carry their own supplemental liability insurance for additional protection.

Liability Disclaimer Under the Graves Amendment

In accordance with 49 U.S.C. §30106 (Graves Amendment), the Rental Company is not liable for harm to persons or property arising from the Renter’s use, operation, or possession of the vehicle, provided the Rental Company is not negligent. All liability beyond the state-required minimum coverage, including civil and financial responsibility for accidents, injuries, property damage, traffic violations, towing, claims, and lawsuits, is solely the responsibility of the Renter.

Privacy Policy

• Information Collection: We collect personal information including but not limited to your name, address, phone number, email, driver’s license number, and insurance details when you enter into a rental agreement. We may also collect information about your use of our vehicles through telematics systems, including location, odometer readings, fuel levels, and other diagnostic data.

• Use of Information: We use your information to facilitate the rental agreement, manage your rental, provide customer service, and process payments. We may use telematics data to monitor vehicle performance and location for safety, maintenance, and recovery purposes.

• Information Sharing: We may share your information with third parties for billing, processing, and legitimate business purposes. We may disclose your information to law enforcement agencies or other third parties if required by law or to protect our rights and property.

• Security: We implement security measures to protect your information from unauthorized access, use, or disclosure.

• Data Retention: We retain your information for as long as necessary to fulfill the purposes for which it was collected or as required by law.

• Your Rights: You have the right to access, correct, or delete your personal information by contacting us at the address provided in your rental agreement.

Vehicle History Disclosure & Acknowledgment

GUEST acknowledges that a rental vehicle may have a history of prior use, repairs, accidents, cosmetic damage, title branding, or other historical events. Any known material history disclosed in the vehicle listing, rental agreement, inspection report, vehicle-history report, or other written communication is incorporated into this agreement. GUEST accepts the vehicle in its present condition after having a reasonable opportunity to inspect it and agrees that disclosed prior history, by itself, does not establish that the vehicle is defective or unsafe. To the fullest extent permitted by applicable law, Royal Fleet LLC will not be liable for diminished value, inconvenience, loss of use, or other claims arising solely from previously disclosed vehicle history, provided the vehicle was maintained and roadworthy when delivered to GUEST.

GUEST must immediately stop using the vehicle and contact Royal Fleet LLC if any safety concerns develop during the rental.

ALL CHARGES SUBJECT TO FINAL INSPECTION • ALL SALES FINAL • NO REFUNDS FOR EARLY TERMINATION