PM Auto Rental Services

Set by PM Auto Rental Services.

Terms and Conditions

Agreement

These terms apply when you book or rent a vehicle from PM Auto Rental Services ("we", "us"). By booking, you agree to them. When you pick up the vehicle you will also sign a rental agreement. Our policies may vary by vehicle and rental, and the rental agreement you sign at pickup governs if it differs from this page.

Eligibility and driver's licence

To rent from us you must:

• Be at least 21 years old. Some vehicle categories may require the driver to be 25 or older.

• Hold a valid driver's licence that is accepted for the full rental period.

• Provide a national ID or passport and pass our identity and licence verification.

We may refuse or cancel a rental if we cannot verify this information.

Booking and payment

Your booking is confirmed once we accept it and take the payment due. The price shown at checkout includes the rental charges, taxes and fees listed there. Additional charges may apply after the rental, as set out below. Payments are taken by card through our payment provider.

Security deposit

We may require a refundable security deposit, paid by credit or debit card. If a deposit applies to your booking, the amount is shown at checkout. The deposit is refundable after the vehicle is returned and inspected, less any amounts you owe us under these terms or the rental agreement. Your bank may take some time to show the refund.

Cancellations and changes

If you need to cancel or change your booking, please contact us as early as you can. Any refund depends on the rental agreement and on when you contact us. See our Cancellation Policy for more.

Pickup, return and late returns

Please pick up and return the vehicle at the agreed place and time, and bring your driver's licence. If you will be late, contact us as soon as possible. Late returns may be charged extra, as set out in the rental agreement.

Vehicle use and prohibited uses

Only the driver named on the rental agreement, and any additional drivers we approve, may drive the vehicle. You must not:

• Drive under the influence of alcohol or drugs.

• Use the vehicle for racing, towing, off-road driving or any illegal purpose.

• Carry more people or weight than the vehicle is designed for.

• Smoke in the vehicle or leave it unlocked and unattended.

• Take the vehicle outside the area allowed in the rental agreement.

Fuel, tolls, tickets and fines

Unless the rental agreement says otherwise, return the vehicle with the same fuel or charge level it had at pickup. You are responsible for tolls, parking and traffic tickets or fines during your rental. If we have to pay one, we may charge it to you, plus any admin fee set out in the rental agreement.

Damage, loss and accidents

Please report any accident, damage, theft or breakdown to us as soon as possible, and to the police where required. Take photos of any damage. You may be responsible for damage to or loss of the vehicle during your rental, as set out in the rental agreement.

Insurance

Insurance options and requirements are explained at booking and in the rental agreement. You are responsible for making sure you have the cover you need for your rental. Please read the terms of any cover you choose, including what it does not cover.

Liability

To the extent the law allows, we are not responsible for loss of or damage to your belongings left in the vehicle, or for indirect losses caused by delays or vehicle unavailability. Nothing in these terms limits any right you have under the law that cannot be limited.

Governing law

These terms are governed by the laws of the State of Florida and the United States, without regard to conflict-of-law rules.

Changes to these terms

We may update these terms from time to time. The version on this page when you book applies to your booking.

Contact us

Questions about these terms? Contact PM Auto Rental Services:

• Phone: (352) 910-4078

• Email: pmautosrv030526@gmail.com

• Address: 140 Pintail Lane, Davenport, Florida 33896

Set by PM Auto Rental Services.

Privacy Policy

Who we are

PM Auto Rental Services ("we", "us") is a vehicle rental business based in Davenport, Florida. This policy explains what personal information we collect when you use our website or rent a vehicle from us, and how we handle it.

Information we collect

We collect the information we need to run your rental:

• Your name, email address and phone number.

• Your driver's licence and ID details, so we can verify who you are and that you may drive.

• Booking details, such as the vehicle, dates, pickup and return locations.

• Device and usage data, such as your browser, IP address and the pages you visit on our site.

How we use your information

We use your information to:

• Create and manage your booking and rental.

• Verify your identity and eligibility to rent.

• Take payments and handle deposits and refunds.

• Contact you about your booking, including by email and text message.

• Keep our site secure, prevent fraud and meet legal requirements.

• Understand how our site is used and improve it.

Payments

Payments are processed by our payment provider, Stripe. We do not store your full card number on our systems. Your card details are handled by the payment provider under its own privacy policy.

Cookies, analytics and advertising

We use cookies and similar technologies, including PostHog analytics, the Meta pixel and, where enabled, Google tags, to measure how our site is used and to measure and improve our ads.

You can opt out by changing your browser's cookie settings, using your browser's tracking protection, or adjusting your ad preferences in your Meta and Google accounts. Some parts of the site may work less well if you block cookies.

Text messages

If you give us your mobile number when you book, we may send you text messages about your booking, such as confirmations, reminders and pickup or return details.

• By providing your number you agree to receive these messages.

• Reply STOP at any time to opt out. Reply HELP for help.

• Message and data rates may apply.

• Message frequency varies.

Mobile information is not sold or shared with third parties for their marketing purposes.

Sharing your information

We do not sell your personal information. We share it only with partners who help us provide your rental, such as insurance, identity-verification and payment providers, and only as needed for that purpose.

We may also share information when the law requires it, or to protect our rights, our vehicles and our customers.

Data retention

We keep your information for as long as we need it to provide our services, resolve disputes, and meet legal, tax and insurance obligations. After that we delete it or make it anonymous.

Your choices and rights

You can ask us to see, correct or delete the personal information we hold about you, subject to what we must keep by law. You can also opt out of marketing messages and of text messages at any time. To make a request, contact us using the details below.

Children

Our services are for adults who are old enough to rent a vehicle. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The latest version is always on this page.

Contact us

Questions about this policy? Contact PM Auto Rental Services:

• Phone: (352) 910-4078

• Email: pmautosrv030526@gmail.com

• Address: 140 Pintail Lane, Davenport, Florida 33896

Set by PM Auto Rental Services.

Cancellation Policy

Cancelling your booking

You can ask to cancel or change a booking through our website, or by contacting PM Auto Rental Services. Please let us know as early as you can. The earlier we hear from you, the more we can do, because a vehicle held for you cannot be rented to someone else.

Refunds

Whether you receive a refund, and how much, depends on when you cancel and on the rental agreement you accepted at booking. Any approved refund is returned to the payment method you used. Your bank may take some time to show it.

Changing dates and extending a trip

You can request a change to your dates, or a trip extension, in the booking system. Changes depend on our approval and on the vehicle being free. To extend a trip, please ask at least 24 hours before your scheduled return time. Later requests are declined automatically because the car may already be booked for the next customer.

Contact us

Questions about cancelling or changing a booking? Contact PM Auto Rental Services:

• Phone: (352) 910-4078

• Email: pmautosrv030526@gmail.com

• Address: 140 Pintail Lane, Davenport, Florida 33896