Rent a car from Magnum Car Rental

Rental terms

Set by Magnum Car Rental.

Terms & Conditions

Effective Date: Jan 01, 2025

Location: Illinois, USA

These Terms & Conditions (“Agreement”) govern all bookings and rentals made with Magnum Car Rentals (“Company,” “we,” or “us”). By booking and using our vehicles, you (“Guest,” “Renter,” or “you”) agree to comply with the terms outlined below, including SMS/text messaging.

Eligibility to Rent

• Renters must be at least 18 years old and hold a valid government-issued driver’s license recognized under Illinois law.

• International guests must present a valid international driving permit along with their home country driver’s license.

• Magnum Car Rentals reserves the right to decline service if proper identification or documentation is not provided.

• All customers are required to present a valid credit or debit card at the time of vehicle pickup. The name on the payment card must match the name on the reservation and the driver’s license. Magnum Car Rentals will not approve the rental or release the vehicle unless this requirement is satisfied

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Driver’s License & Insurance Requirements

• All guests must provide a valid driver’s license before taking possession of the vehicle.

Guests must either:

• Present valid proof of personal auto insurance covering rental cars, or

• Purchase coverage through an approved third-party provider.

• All customers are required to present a valid credit or debit card at the time of vehicle pickup. The name on the payment card must match the name on the reservation and the driver’s license. Magnum Car Rentals will not approve the rental or release the vehicle unless this requirement is satisfied

• Any guest who does not provide insurance, or fails to verify their ID, shall be fully liable for all damages, collisions, or accidents during their trip.

Deposits & Payments

• A refundable deposit equal to 15% of the total trip cost is required at the time of booking.

• The deposit may be applied against unpaid balances, damages, tickets, tolls, or fines incurred during the trip.

• Full payment of the rental cost must be made prior to or at the time of vehicle collection.

• At the discretion of the management, we may require a security deposit of a minimum of $200 and maybe more, depending on the circumstances

Deposit Refund Policy

Refundable security deposits are processed within 5 business days after the booking ends, once all post-trip charges have been reviewed and finalized. This includes (but is not limited to) Unpaid rental balances, tolls, tickets, excess mileage, damages, other fines, and fuel/gas level adjustments. The deposit balance (if any) will be refunded after these amounts are calculated and applied.

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Fraudulent Card Payment Policy

Any attempt to make payment using a fraudulent, unauthorized, or stolen card, or to dispute a valid charge in bad faith, is strictly prohibited. If fraudulent card activity is suspected or confirmed, Magnum Car Rentals will immediately revoke the customer’s rental privileges and permanently remove card payment privileges. We may also require alternative payment methods and additional verification, and we reserve the right to report suspected fraud to the appropriate authorities.

Third-Party Card Authorization & Identity Verification Policy

If a customer intends to pay using a debit or credit card that is not in their own name (for example, a spouse or family member), the card will only be accepted after additional verification. The customer must:

• Present a valid driver’s license (DL), and

• Complete a photo identity verification to confirm authorization.

Magnum Car Rentals reserves the right to decline any third-party card payment if verification cannot be completed or if authorization is not clearly confirmed.

Payment Default & Vehicle Shut-Off Policy

Failure to make payment on time is a violation of Magnum Car Rentals’ rental agreement and payment policy. In the event that a customer fails to make the required payment and the vehicle is remotely disabled or shut off for the first time, the customer will receive a warning and must immediately clear all outstanding balances before the vehicle is reactivated.

If the vehicle is shut off a second time due to failure to make payment, a mandatory fine of $150 will be charged to the customer’s account in addition to any outstanding rental balances and applicable fees.

Please note:

• All payments must be made on or before the agreed due date.

• Vehicle reactivation will only occur after full payment of the outstanding balance and applicable penalties.

• Repeated payment defaults may result in termination of the rental agreement and repossession of the vehicle.

By renting with Magnum Car Rentals, customers acknowledge and agree to comply with this policy.

Additional Refundable Deposit Policy

To help manage risk, Magnum Car Rentals requires an additional refundable security deposit in the cases below. This deposit is in addition to the standard 15% Trip pre-authorization and is fully refundable after final inspection and accounting (bank processing times may vary).

• Out-of-state driver’s license (non-Illinois): +$200 refundable deposit,

• Driver’s license with violations and/or unpaid traffic violations and/or tickets: +$250 refundable deposit,

These deposits are paid at pickup and released if no amounts are owed for damage, tolls, tickets, cleaning, late return, or other charges under our Terms.

Security Deposits & Risk-Based Verification Policy

To protect our customers and fleet, and to comply with insurance and risk requirements, certain rentals may require additional verification and a refundable security deposit. Deposit requirements may vary based on rental duration, travel distance, license type, and risk level. All deposits are refunded upon the vehicle's safe return and in accordance with the rental agreement.

Standard Security Deposit by Rental Length

• 1-day rental: $250 refundable deposit

• 2-day rental: $150 refundable deposit

• 3+ day rental: No security deposit required

Additional Deposit Requirements

• Traveling 200+ miles from our location: $800 refundable deposit is required. Failure to disclose 200+ mile travel may result in automatic vehicle shut-off.

• Out-of-state license: A $250 refundable deposit is required.

Moderate-to-High Risk Zone Requirements

For rentals associated with moderate-to-high-risk zip codes/zones, additional verification will be required, and a refundable deposit and/or minimum rental period will also be applied, as determined by our insurance provider and internal risk review, as follows:

•⁠ ⁠A refundable $600 security deposit

•⁠ ⁠A minimum 5-day rental period

Vehicle Cleanliness, Odor, and Damage Fee (Non-Negotiable)

All vehicles must be returned in the same clean condition in which they were provided. If a vehicle is returned excessively dirty, with interior stains, evidence of smoking or marijuana use, strong odors, or any interior/exterior stain, a non-negotiable $150 cleaning and inconvenience fee will be assessed.

If a security deposit is held, the fee will be deducted from the deposit. If no security deposit is held, the customer must pay the fee immediately. Failure to pay will result in immediate suspension of rental privileges, and the customer may be placed on the company’s Do-Not-Rent list (blacklisted).

Use of Vehicle

1. Vehicle Condition: Please return the car in the same condition you received it. This helps us prepare the vehicle promptly and maintain a high-quality experience for the next guest.

2. Travel Area Notification: If you plan to drive outside the Chicago area or its suburbs, kindly notify us in advance to avoid automatic vehicle shut-off.

3. Fuel Level: The fuel level must be returned at least to the same level as when you received the vehicle (unless you purchased a pre-paid fuel option).

4. No Smoking Policy: Smoking of any kind is strictly prohibited inside the vehicle. A $150 cleaning fee will be automatically charged if the car is returned with a smoke odor, as removal is difficult and costly.

5. Toll Charges: The vehicle is equipped with a toll transponder for your convenience. All toll usage will be billed to your account at the end of the trip.

6. Trip Extensions: If you wish to extend your rental, please do so before your scheduled return time. You may request an extension directly through the platform or contact us for assistance. Failure to extend or make payment within 2 hours after the scheduled end time will result in automatic vehicle shut-off.

7. Mileage Limit: Your rental includes 200 miles per day. Any additional mileage will be charged at $0.22 per mile. (Example: a 3-day rental consists of a total of 600 miles.)

8. Renters are responsible for any illegal use that leads to police action, towing, or impoundment. All related fees will be charged to the renter.

Please return the vehicle in the same condition received (clean, undamaged, no odors). Any damage, missing items, or excessive dirt will result in additional charges.

9. All tolls, tickets, and violations during your rental are your responsibility. Any unpaid tolls or citations will be transferred to your driver’s license and added to your account, including processing.

10. Please note that you are to bring in the car for routine maintenance every two weeks from the start date of your trip. If you do not bring it in for routine maintenance, you will be held liable if anything happens to the car as a result of the lack of maintenance.

11. Refunds are only issued if your rental record stays clean. Any violations, damages, or unpaid fees may result in a reduction or forfeiture of your refund.

12. The vehicle must only be operated by the renter and any additional drivers listed on the rental agreement.

• 13. Vehicles must not be used for illegal activities, racing, off-road driving, or sub-rental.

Lost & Found / Personal Belongings Policy (Add-On)

Customers are solely responsible for all personal belongings brought into or left inside any rental vehicle or shop area. Magnum Car Rentals / Magnum Auto Clinic is not liable for any loss, theft, or damage to personal items left in a vehicle or on the premises.

Any items found in a vehicle or on-site will be placed in Lost & Found and held for 3 calendar days from the date they are recovered. Customers must provide reasonable identification and proof of ownership before items are released.

Items not claimed within 3 days may be disposed of or donated at management’s discretion due to limited storage space.

Failure to Return the Vehicle

• If the renter does not return the vehicle at the scheduled end of the rental period and has not received written approval from Magnum to extend the rental, the renter will be considered in unauthorized possession of the vehicle..

• Magnum may immediately apply late return charges (up to and including the full daily rate plus applicable taxes), and if the delay exceeds 12 hours, Magnum reserves the right to apply unauthorized use penalties, initiate recovery procedures, and hold the renter responsible for all associated costs, including vehicle recovery, loss of use, legal, and administrative expenses.

• If the vehicle is not returned within 24 hours of the scheduled return time, and the renter has not responded to Magnum’s contact attempts, Magnum may report the vehicle as missing or stolen to law enforcement under Illinois law (720 ILCS 5/16-1).

• The renter understands that continued retention of the vehicle after notice may be treated as theft or conversion and may result in criminal charges.

• The renter agrees that Magnum may use any available telematics or location technology to locate, disable, or recover the vehicle and may involve recovery agents where permitted by law. Continued use of the vehicle beyond the rental period is strictly prohibited without Magnum’s written authorization.

Liability for Lost, Damages & Accidents

• Guests are fully responsible for any accident, collision, or damage to the vehicle if insurance is not provided or verified.

• In the event of an accident, the guest must immediately notify both law enforcement and Magnum Car Rentals.

• Failure to report may result in forfeiture of the deposit and additional liability.

Customer Responsibility for Keys, Damages & Recovery of Costs

Lost, Damaged, or Unreturned Keys

The renter is fully and solely responsible for the safekeeping and return of all vehicle keys, key fobs, remote controls, immobilizers, and accessories issued with the vehicle.

• Any lost, misplaced, damaged, or unreturned key or key fob will result in the renter being charged the full replacement cost, including but not limited to:

• Key or fob replacement

• Programming and re-coding

• Towing (if required)

• Locksmith or dealership service fees

• Administrative and downtime costs

Replacement costs may range from hundreds to thousands of dollars, depending on the vehicle.

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Vehicle Damage Responsibility

The renter is 100% financially responsible for any and all damages to the vehicle during the rental period, regardless of fault, including but not limited to:

• Body damage, dents, scratches, broken parts

• Mechanical or electrical damage

• Interior damage, stains, burns, odors, or misuse

• Tire, wheel, suspension, undercarriage, or windshield damage

• Damage caused by negligence, misuse, accidents, or unauthorized use

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Use of Security Deposit

By signing this agreement, the renter explicitly authorizes the company to:

• Apply the refundable security deposit toward:

• Lost or damaged keys

• Vehicle repairs

• Cleaning, towing, or administrative costs

The deposit does not limit the renter’s financial responsibility.

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Balance Owed & Collection Actions

If the total cost of keys, damages, or losses exceeds the security deposit, the renter agrees that:

• They remain fully liable for the remaining balance

• Payment is due immediately upon notification

• Failure to pay may result in:

• Additional charges to the payment method on file

• Formal collection efforts

• Civil recovery, legal action, or claims

• Reporting to collection agencies where permitted by law

The renter waives any claim that the security deposit represents a maximum or capped liability.

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No Disputes as a Defense

Filing chargebacks, disputes, or payment reversals does not eliminate responsibility for lost keys or damages. Any attempt to avoid payment through disputes may be treated as fraudulent activity and pursued accordingly.

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Privacy Policy – Use of Customer Information

For the purpose of enforcing this agreement, recovering costs, and protecting company assets, the renter acknowledges and consents that:

• Their personal and payment information may be used to:

• Assess damages

• Process charges

• Recover unpaid balances

• Engage third-party service providers, insurers, or collection agencies when necessary

All data usage is handled in accordance with our Privacy Policy and applicable laws.

Tolls, Tickets & Violations Clause

• All tolls, traffic tickets, parking violations, red-light camera citations, and any other infractions incurred during your rental period are 100% the responsibility of the renter/driver.

• If any violation is issued to the vehicle while in your possession, it will be transferred to your driver’s license using the Affidavit of Non-Liability process. Any administrative or processing fees charged by the issuing authority or by Magnum Car Rentals will also be added to your account.

• Failure to resolve outstanding violations may result in additional penalties, suspension of rental privileges, or further legal action as required by law.

• Magnum is not required to contest, dispute, or notify the renter prior to the payment of any fine on their behalf. The renter agrees that all violations rest solely with them and waives any claim against Magnum arising from payment processing or enforcement of such penalties.

Driver’s License Verification & Refund Policy

Post-Trip Review

• After each rental ends, Magnum Car Rentals will wait five (5) business days before refunding the deposit.

• During this period, we will review the guest’s driver’s license and driving record.

Purpose of Verification

• This review checks for any tickets, tolls, or fines incurred during the rental.

Refund & Charges

• If no tickets, tolls, or fines are found, the full refundable deposit will be returned.

• If tickets, tolls, or fines are identified, the corresponding amount will be deducted from the refundable deposit.

• If the deposit does not cover the full cost, the outstanding balance will be charged to the guest’s card on file. If charging the card is unsuccessful, an invoice will be issued, and the guest is required to pay promptly.

• Refund will not be initiated if a trip is extended or rebooked, or the guest is still on the trip with the same vehicle.

Guest Responsibility

• Guests are fully responsible for all tickets, tolls, and fines during their rental.

• Failure to pay may result in additional fees, collection action, or legal remedies under Illinois law

Illegal Use, Impoundment & Condition Responsibility Clause

Illegal Use & Impoundment:

• The renter is fully responsible for any illegal activity, misconduct, or prohibited use of the vehicle that results in police involvement, arrest, towing, or impoundment. All costs associated with impound fees, release fees, administrative charges, legal expenses, loss of use, and any related damages will be charged to the renter.

Vehicle Condition:

• The renter agrees to return the vehicle in the same condition in which it was received, excluding normal wear. This includes ensuring the car is clean, undamaged, free of odors, and not altered or tampered with in any way. Any damage, excessive dirtiness, evidence of prohibited activity, or missing items will be billed to the renter according to Magnum Car Rentals’ repair and cleaning standards.

Cancellations & Refunds

• Guests may cancel their booking up to 24 hours before the scheduled rental start time for a full refund.

• Cancellations made less than 24 hours in advance will result in forfeiture of the deposit.

• No-shows are considered cancellations and may be charged the full rental amount.

Indemnity

• Guests agree to indemnify and hold Magnum Car Rentals harmless against all claims, losses, liabilities, costs, and damages arising from their use of the vehicle.

Governing Law

• These Terms & Conditions are governed by and shall be interpreted under the laws of the State of Illinois, USA.

• Any disputes shall be resolved under the exclusive jurisdiction of Illinois state courts.

Consent to Receive SMS Notifications

• With my signature, I agree to receive SMS messages from Magnum Car Rentals related to my rental inquiry, updates, appointments, and promotional offers. Message and data rates may apply. I may reply STOP at any time to unsubscribe.

Termination

We reserve the right to cancel or terminate rentals for any violation of these terms or misuse of our vehicles.

Modifications

We may update these Terms at any time. Continued use of our services constitutes acceptance of any changes.

Contact

If you have questions, please contact:

Email: magnumcarrental1@gmail.com

Address: 2231 E Oakton Street, Arlington Heights, IL, 60005

Use of Customer’s Personal Insurance Clause.

If the renter provides their own insurance or submits a personal insurance policy for coverage, Magnum Car Rentals is authorized to file a claim directly with the renter’s insurance provider for any damage to the vehicle. The renter agrees to fully cooperate with the claims process, including providing any documents, statements, or information required by their insurer. Any refusal or failure of the renter’s insurance to cover damages will make the renter personally responsible for all repair costs, loss of use, and related fees

Chargeback & Dispute Abuse Policy

To maintain fair and secure business operations, the following policies apply:

1. Non-Refundable Chargeback Fee

All card disputes filed against Magnum Car Rentals incur a $25 dispute processing fee charged by our payment processor.

If the dispute is resolved in our favor or deemed invalid, abusive, or fraudulent, this fee will be billed to the renter.

2. Active Rental Disputes

Filing a chargeback while in possession of one of our vehicles is considered misuse of the payment system.

This may result in temporary or permanent suspension of renting privileges.

3. Fraudulent Chargebacks

If a chargeback is found to be fraudulent, malicious, or intended to avoid payment:

• Renting privileges will be revoked

• The renter may be held liable for additional administrative and legal costs

• Action may be taken under applicable Illinois statutes for obtaining services under false pretenses

4. Preferred Resolution Method

We strongly encourage all renters to contact us directly with any concerns or billing questions.

Most issues can be resolved quickly without triggering unnecessary dispute fees.

5. Documentation

For every rental, we maintain ID verification, signed agreements, vehicle condition photos, GPS logs, and payment receipts. These may be submitted as evidence during dispute investigations.

Privacy policy

Set by Magnum Car Rental.

Magnum Car Rentals — Policy And Teams & Conditions

PRIVACY POLICY

Effective Date: Jan, 01, 2024

Magnum Car Rentals (“we,” “us,” or “our”) respects your privacy and is committed to

protecting your personal information. This Privacy Policy outlines how we collect, use, and

protect your information when you interact with our website, services, or communication

platforms, including SMS/text messages.

1. Information We Collect

We may collect the following information:

• Name, email address, phone number, and driver's license information

• Billing and payment details

• Rental preferences and history

• Communication history, including SMS and email interactions

2. How We Use Your Information

We use your information to:

• Confirm and manage your vehicle rentals

• Communicate important booking information (via email, SMS, or calls)

• Process payments and refunds

• Provide customer support

• Send promotional offers (only with your consent)

3. Mobile/SMS Privacy

We do not share your mobile number or SMS information with any third parties or

affiliates for marketing or promotional purposes. Your phone number is used solely for

service-related communication (booking confirmations, instructions, etc.).

4. Data Security

We implement security measures to protect your data from unauthorized access, misuse,

or disclosure.

5. Your Choices

You may opt out of receiving promotional text messages at any time by replying “STOP.” For

assistance, reply “HELP” or contact us directly.

6. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on

our website.

7. Contact Us

If you have any questions about this policy, please contact us at:

Email: magnumcarrenta1@gmail.com

Address: 2231 E Oakton Street, Arlington heights, IL, 60005

TERMS OF SERVICE

Effective Date: Jan 01, 2025

Location: Illinois, USA

These Terms & Conditions (“Agreement”) govern all bookings and rentals made with Magnum Car Rentals (“Company,” “we,” or “us”). By booking and using our vehicles, you (“Guest,” “Renter,” or “you”) agree to comply with the terms outlined below, including SMS/text messaging.

1. Eligibility to Rent

• Renters must be at least 18 years old and hold a valid government-issued driver’s license recognized under Illinois law.

• International guests must present a valid international driving permit along with their home country driver’s license.

• Magnum Car Rentals reserves the right to decline service if proper identification or documentation is not provided.

• All customers are required to present a valid credit or debit card at the time of vehicle pickup. The name on the payment card must match the name on the reservation and the driver’s license. Magnum Car Rentals will not approve the rental or release the vehicle unless this requirement is satisfied

2. Driver’s License & Insurance Requirements

• All guests must provide a valid driver’s license before taking possession of the vehicle.

• Guests must either:

• Present valid proof of personal auto insurance covering rental cars, or

• Purchase coverage through an approved third-party provider.

• All customers are required to present a valid credit or debit card at the time of vehicle pickup. The name on the payment card must match the name on the reservation and the driver’s license. Magnum Car Rentals will not approve the rental or release the vehicle unless this requirement is satisfied

• Any guest who does not provide insurance or fails to verify their ID shall be fully liable for all damages, collisions, or accidents during their trip.

3. Deposits & Payments

• A refundable deposit equal to 15% of the total trip cost is required at the time of booking.

• The deposit may be applied against unpaid balances, damages, tickets, tolls, or fines incurred during the trip.

• Full payment of the rental cost must be made before or at the time of vehicle collection.

• At the discretion of the management, we may require a security deposit of a minimum of $250 and maybe more, depending on the circumstances

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Deposit Refund Policy

Refundable security deposits are processed within 5 business days after the booking ends, once all post-trip charges have been reviewed and finalized. This includes (but is not limited to) Unpaid rental balances, tolls, tickets, excess mileage, damages, other fines, and fuel/gas level adjustments. The deposit balance (if any) will be refunded after these amounts are calculated and applied.

Fraudulent Card Payment Policy

Any attempt to make payment using a fraudulent, unauthorized, or stolen card, or to dispute a valid charge in bad faith, is strictly prohibited. If fraudulent card activity is suspected or confirmed, Magnum Car Rentals will immediately revoke the customer’s rental privileges and permanently remove card payment privileges. We may also require alternative payment methods and additional verification, and we reserve the right to report suspected fraud to the appropriate authorities.

Third-Party Card Authorization & Identity Verification Policy

If a customer intends to pay using a debit or credit card that is not in their own name (for example, a spouse or family member), the card will only be accepted after additional verification. The customer must:

• Present a valid driver’s license (DL), and

• Complete a photo identity verification to confirm authorization.

Magnum Car Rentals reserves the right to decline any third-party card payment if verification cannot be completed or if authorization is not clearly confirmed.

4. Additional Refundable Deposit Policy

To help manage risk, Magnum Car Rentals requires an additional refundable security deposit in the cases below. This deposit is in addition to the standard 15% trip pre-authorization and is fully refundable after final inspection and accounting (bank processing times may vary).

• Out-of-state driver’s license (non-Illinois): +$200 refundable deposit,

• Driver’s license with violations and/or unpaid traffic violations and/or tickets: +$250 refundable deposit,

These deposits are paid at pickup and released if no amounts are owed for damage, tolls, tickets, cleaning, late return, or other charges under our terms.

Security Deposits & Risk-Based Verification Policy

To protect our customers and fleet, and to comply with insurance and risk requirements, certain rentals may require additional verification and a refundable security deposit. Deposit requirements may vary based on rental duration, travel distance, license type, and risk level. All deposits are refunded upon the vehicle's safe return and in accordance with the rental agreement.

Standard Security Deposit by Rental Length

• 1-day rental: $250 refundable deposit

• 2-day rental: $150 refundable deposit

• 3+ day rental: No security deposit required

Additional Deposit Requirements

• Traveling 200+ miles from our location: $800 refundable deposit is required. Failure to disclose 200+ mile travel may result in automatic vehicle shut-off.

• Out-of-state license: A $250 refundable deposit is required.

Moderate-to-High Risk Zone Requirements

For rentals associated with moderate-to-high-risk zip codes/zones, additional verification will be required, and a refundable deposit and/or minimum rental period will also be applied, as determined by our insurance provider and internal risk review, as follows:

•⁠ ⁠A refundable $600 security deposit

•⁠ ⁠A minimum 5-day rental period

Vehicle Cleanliness, Odor, and Damage Fee (Non-Negotiable)

All vehicles must be returned in the same clean condition in which they were provided. If a vehicle is returned excessively dirty, with interior stains, evidence of smoking or marijuana use, strong odors, or any interior/exterior stain, a non-negotiable $150 cleaning and inconvenience fee will be assessed.

If a security deposit is held, the fee will be deducted from the deposit. If no security deposit is held, the customer must pay the fee immediately. Failure to pay will result in immediate suspension of rental privileges, and the customer may be placed on the company’s Do-Not-Rent list (blacklisted).

5. Use of Vehicle