501 Car Rental

Set by 501 Car Rental.

TERMS & CONDITIONS

TERMS & CONDITIONS

By booking a vehicle with 501 Car Rental, the Guest agrees to be bound by all terms and conditions set forth in this document. 501 Car Rental reserves the right to amend these terms at any time. Continued use of our services constitutes acceptance of the current terms.

1. Minimum Rental Age & Driver Requirements

• Guests must be at least 21 years of age to book and operate any vehicle.

• The primary driver must pick up and return the vehicle. Only pre-approved additional drivers may operate the rental vehicle.

• All drivers must hold a valid, unexpired driver’s license throughout the rental period.

• 501 Car Rental verifies driver identity and license validity through our integrated third-party ID verification provider (Vouched Identity). After payment, renters must complete identity verification before taking possession of the vehicle.

2. Scope of Use & Geographic Restriction

• All 501 Car Rental vehicles are for use within the State of Texas ONLY. Operation outside Texas borders is strictly prohibited.

• All vehicles are equipped with GPS tracking and a kill switch. If a vehicle crosses Texas state borders without written authorization, the vehicle may be remotely immobilized.

• In the event a vehicle is immobilized due to a border violation, the Guest is solely responsible for all towing, storage, and recovery fees required to return the vehicle to Texas.

• The Guest must return the vehicle on time to the designated location in the same condition it was received.

• Vehicles may only be used during the agreed trip period and must not be used for hire, towing, racing, or any illegal activities.

3. GPS Tracking & Telematics

• All vehicles are equipped with GPS tracking devices (Advantage GPS). Guests have no expectation of privacy regarding vehicle location during the rental period.

• Tampering with, disabling, altering, or removing the GPS device or any telematics equipment is strictly prohibited.

• Any tampering with GPS equipment will result in forfeiture of the full security deposit and may result in immediate trip cancellation and legal action against the Guest.

4. Security Deposit

• A mandatory security deposit of $250 is required for all rentals. This amount is charged at the time of booking.

• The security deposit will be held for a minimum of 10 to 15 days after the trip ends before being released or refunded.

• 501 Car Rental will manually review and authorize any refund of the security deposit. No automatic refunds are issued.

• The security deposit may be fully or partially withheld to cover, but not limited to: unpaid tolls, damage, violations, cleaning fees, fines, towing costs, key replacement, or any other charges arising from the rental.

• If the security deposit is insufficient to cover outstanding charges, the Guest is responsible for paying the remaining balance in full.

5. Mileage Policy

• Each rental includes a standard allowance of 200 miles per day.

• Miles in excess of the daily allowance are charged at $0.28 per mile.

• Guests may purchase an unlimited mileage upgrade for $100 per day, which removes the daily mileage cap.

6. Fuel Policy

• Vehicles must be returned with the same fuel level as at the start of the trip.

• If a Guest does not wish to refuel the vehicle upon return, a prepaid fuel fee of $85 per trip may be purchased at the time of booking. This fee covers the cost of refueling to the original level regardless of fuel remaining.

7. Extras & Additional Services

• Parking: Guests who need to park their personal vehicle at the 501 Car Rental facility during the rental period will be charged $5 per day for parking.

• Unlimited Mileage Upgrade: $100 per day (see Section 5).

• Prepaid Fuel Option: $85 per trip (see Section 6).

8. Smoking, Narcotics & Cleaning Fees

• All 501 Car Rental vehicles are strictly non-smoking and narcotic-free. This applies to all vehicle occupants at all times during the rental period.

• A $150 cleaning fee will be charged for any evidence of smoking inside the vehicle.

• A $150 cleaning fee will be charged for any excessive cleaning required beyond normal use.

• Additional cleaning fees may be charged based on the condition of the vehicle upon return.

9. Stickers, Plates & Vehicle Markings

• Guests must not remove, damage, or tamper with any stickers, decals, registration stickers, license plates (front or rear), or any markings on the vehicle, including 501 Car Rental branding.

• Any removal or damage to vehicle markings will result in automatic forfeiture of the full security deposit.

10. Lost or Damaged Keys

• If a Guest loses a vehicle key, key fob, or requires locksmith services or towing due to a key-related issue, the Guest is fully responsible for all associated costs.

• The security deposit will not be refunded in such events. If the cost exceeds the security deposit, the Guest is liable for the remaining balance.

11. Tolls, Fines & Traffic Violations

• 501 Car Rental does not currently offer toll integration. Guests are responsible for all tolls incurred during the rental period.

• The security deposit may be used to cover unpaid toll charges, traffic fines, parking violations, and any other government-issued citations.

• If a vehicle is impounded or towed due to illegal or improper parking or any other Guest action, the Guest is solely responsible for all towing fees, storage fees, impound fees, and any other associated costs.

12. Insurance

• 501 Car Rental offers integrated insurance through Bonzah. Guests are encouraged to purchase insurance directly through the booking platform.

• Guests who have their own personal auto insurance covering rental vehicles may, at 501 Car Rental’s discretion, use their own coverage. Proof of insurance must be presented and verified prior to vehicle pickup.

• In the event of an accident or incident during the rental period, the security deposit will not be refunded. The Guest is responsible for all remaining balances not covered by insurance or the security deposit.

13. Guest Conduct & Legal Responsibility

• The Guest is legally accountable for all actions taken while the vehicle is booked in their name, including actions of all passengers and additional drivers.

• Any criminal activity, illegal use, or misuse of the vehicle by the Guest, additional drivers, or passengers is the sole legal responsibility of the Guest. 501 Car Rental assumes no liability for such actions.

• 501 Car Rental reserves the right to report stolen vehicles to law enforcement and cooperate fully in any criminal investigation.

14. Vandalism & Damage

• Any vandalism, including but not limited to scratching, denting, breaking windows, damaging the interior, or any intentional harm to the vehicle, will result in the Guest being held fully financially and legally responsible.

• The security deposit will not be refunded in cases of vandalism. The Guest will be billed for the full cost of repairs at market value.

15. Prohibited Uses

• The vehicle must not be used for: commercial hire or rideshare services, racing, off-roading, towing, transporting hazardous materials, or any illegal activity.

• Vehicles must not be operated by anyone not listed on the rental agreement.

• Guests must not exceed the vehicle’s authorized seating capacity at any time.

16. Taxes & Surcharges

• Applicable local, state, and federal taxes may be added to the rental price as required by law.

• Guests are responsible for all applicable taxes and surcharges as specified in their rental agreement.

17. Payment

• All payments are processed securely through Stripe. Payments made online go directly to 501 Car Rental’s bank account.

• A valid credit or debit card must be on file at all times during the rental period.

• 501 Car Rental reserves the right to charge the Guest’s card on file for any outstanding amounts owed under this agreement.

18. Legal Notice & Agreement

By booking a vehicle with 501 Car Rental, the Guest confirms that they have read, understood, and agreed to all terms and conditions stated herein, as well as the Privacy Policy and Cancellation Policy. The Guest authorizes 501 Car Rental to charge any outstanding amounts to the payment method on file.

19.Late Return Policy

Guests are expected to return the vehicle by the scheduled trip end time. A grace period of 30 minutes will be provided. If the vehicle is not returned within 30 minutes after the booking end time, a late return fee equal to one full day’s rental rate will be charged.

20.No-Show Policy

Guests are required to pick up the vehicle within 2 hours of the scheduled booking start time. If the guest fails to pick up the vehicle within this period and does not communicate with the host, the reservation will be considered a “No Show” and may be canceled. In such cases, the guest will be charged up to a maximum of one day’s rental fee