GrandRide Miami

Set by GrandRide Miami.

Authorized Driver Requirements

Only the renter and any additional driver approved in writing by GrandRide Miami are authorized to operate the vehicle. Each driver must provide a valid driver’s license, be legally allowed to drive in the United States, meet our age and verification requirements, and be approved before the vehicle is released.

The renter is fully responsible for the vehicle, all charges, damages, violations, and any actions of any authorized or unauthorized driver during the rental period.

Insurance Requirements

“The valid and collectible liability insurance and personal injury protection insurance of any authorized rental or leasing driver is primary for the limits of liability and personal injury protection coverage required by ss. 324.021(7) and 627.736, Florida Statutes.

”Before the vehicle is released, the renter must either provide valid personal auto insurance acceptable to GrandRide Miami or purchase/accept the insurance or protection option offered or required through our booking process.

The renter is responsible for verifying that their insurance covers rental vehicles, the type of vehicle rented, the rental dates, the rental location, and all authorized drivers. GrandRide Miami does not guarantee that the renter’s personal insurance, credit card coverage, or third-party coverage will apply.

Unless otherwise required by law or stated in writing in the rental agreement, the renter’s valid and collectible auto liability insurance, personal injury protection, collision, comprehensive, or other applicable coverage shall be primary for all claims, losses, damages, injuries, or expenses arising from the use, operation, possession, or condition of the rental vehicle.

Any protection plan, damage waiver, or coverage option offered is subject to its own terms, limits, exclusions, deductibles, and conditions. A damage waiver is not insurance unless specifically stated by the provider.

Foreign Renter / Liability Insurance Requirement

If the renter does not have valid and collectible automobile liability insurance issued or accepted in the United States, the renter may not rent or operate the vehicle unless the renter purchases or provides proof of liability coverage acceptable to GrandRide Miami.

Collision Damage Waiver, Loss Damage Waiver, credit card rental coverage, or physical damage protection only covers or may cover damage to the rental vehicle and does not provide liability coverage for bodily injury, death, or property damage to third parties unless specifically stated in writing by the provider.

Renter understands that if Renter causes injury, death, or property damage to third parties and no liability coverage applies, Renter will be personally responsible for all claims, damages, lawsuits, attorney’s fees, settlements, judgments, and expenses. GrandRide Miami reserves the right to refuse release of the vehicle if adequate liability coverage is not verified.

Credit Card Coverage Disclaimer

Credit card rental coverage is not a substitute for liability insurance. Renter understands that many credit card benefits may exclude liability to third parties, certain vehicles, long-term rentals, commercial rentals, peer-to-peer rentals, loss of use, diminished value, tires, glass, interior damage, or rentals not booked directly through approved channels.

The renter remains responsible for confirming coverage and any unpaid amounts.

Renter Responsibility for Damage, Loss, and Claims

The renter is responsible for any loss, theft, damage, accident damage, vandalism, fire, flood, weather damage, towing, storage, impound, mechanical damage caused by misuse, tire damage, windshield damage, glass damage, interior damage, lost keys, missing equipment, diminished value, loss of use, administrative fees, and any other costs related to the vehicle during the rental period, unless covered by an accepted protection plan and not excluded by its terms.

The renter agrees to pay all deductibles, uncovered amounts, denied claims, claim shortfalls, and expenses not paid by insurance or protection providers.

Loss of Use and Diminished Value

If the vehicle is unavailable for rental due to accident, damage, theft, repair, impound, investigation, insurance delay, or claim processing, renter agrees to pay loss of use based on the vehicle’s daily rental rate multiplied by the number of days the vehicle is unavailable.

Renter is also responsible for diminished value, appraisal fees, administrative fees, repair supplements, storage, towing, and any delay caused by insurance processing or lack of cooperation.

Daily Mileage Limit — 200 Miles Per Day

This rental includes 200 miles per rental day. Mileage is calculated based on the total rental period and the vehicle’s odometer readings at check-out and check-in.

Any mileage driven over the included allowance will be charged as an additional mileage fee based on the vehicle’s daily rental rate:

• Vehicles with a daily rental rate of $49.99 or less: $0.35 per additional mile.

• Vehicles with a daily rental rate from $50.00 to $99.99: $0.50 per additional mile.

• Vehicles with a daily rental rate from $100.00 to $200.00: $0.75 per additional mile.

Unused daily miles have no cash value and do not create any refund, credit, discount, or transfer of miles to a future rental, unless expressly agreed in writing by GrandRide Miami.

Fuel Policy

The vehicle must be returned with the same fuel level as received. If the vehicle is returned with less fuel, the renter agrees to pay the cost of refueling plus a $10 service fee.

The renter must use the correct fuel type required for the vehicle. The renter is responsible for any damage, repairs, towing, loss of use, or related costs caused by using the wrong fuel.

Tolls, Tickets, Parking, Traffic Violations, and Fines

The renter is responsible for all tolls, parking tickets, traffic violations, camera violations, red-light tickets, speeding tickets, airport fees, towing fees, impound fees, citations, fines, penalties, and related administrative fees incurred during the rental period.

If GrandRide Miami receives a toll, ticket, fine, or violation after the rental ends, the renter authorizes GrandRide Miami to charge the payment method on file for the amount due plus any administrative or processing fee.

Florida toll roads may charge rental vehicles through SunPass, Toll-By-Plate, or other toll systems, and tolls may be billed after the rental period.

Security Deposit and Payment Authorization

A security deposit may be required before vehicle release. The renter authorizes GrandRide Miami to place a hold or charge on the renter’s payment method for the deposit, rental charges, damage, fuel, cleaning, tolls, tickets, late fees, mileage overages, lost keys, smoking fees, pet fees, administrative fees, and any other amounts owed under the rental agreement.

The deposit does not limit the renter’s financial responsibility. If charges exceed the deposit, the renter remains responsible for the full balance.

Deductible and Immediate Charges

Renter authorizes GrandRide Miami to immediately charge the payment method on file for any applicable deductible, estimated damage, towing, storage, loss of use, administrative fees, uncovered charges, or claim shortfalls.

Payment of a deductible or deposit does not limit renter’s total financial responsibility.

Vehicle Pick-Up and Return

The renter must return the vehicle on the agreed date, time, and location stated in the booking or rental agreement. The vehicle must be returned in the same condition as received, except for normal wear and tear.

Late returns may result in additional hourly or daily rental charges, late fees, loss-of-use charges, and any related expenses. If the vehicle is not returned on time and the renter does not communicate or obtain written approval, GrandRide Miami may treat the vehicle as overdue, unauthorized, or unlawfully retained, and may take any action permitted by law.

Prohibited Uses

The vehicle may not be used:

• By any person not approved by GrandRide Miami.

• For rideshare, taxi, delivery, commercial transportation, racing, towing, pushing, off-road driving, reckless driving, or illegal activity.

• Outside the approved geographic area without written permission.

• By any driver under the influence of alcohol, marijuana, drugs, medication, or any substance that may impair driving.

• To transport hazardous materials, weapons, illegal substances, or more passengers than the vehicle legally allows.

• On beaches, sand, mud, flooded areas, unpaved roads, racetracks, or restricted areas.

• To sublease, re-rent, lend, sell, abandon, or transfer possession of the vehicle.

Any prohibited use may void any protection, insurance, or waiver and makes the renter fully responsible for all losses, damages, claims, and expenses.

No Smoking, Vaping, or Strong Odors

Smoking, vaping, marijuana use, and any strong odors are strictly prohibited inside the vehicle. If the vehicle is returned with smoke odor, marijuana odor, vape residue, ashes, burns, or any odor requiring treatment, the renter agrees to pay a cleaning/deodorizing fee and any related loss-of-use charges.

Cleaning and Vehicle Condition

The vehicle must be returned reasonably clean and free of excessive dirt, stains, spills, sand, pet hair, trash, food, or odors. Excessive cleaning, stain removal, biohazard cleaning, odor removal, or detailing will be charged $120 Fee to the renter.

The renter must inspect the vehicle at pick-up and report any existing damage immediately before driving. If the renter fails to report pre-existing damage before taking possession, the renter may be held responsible for damage found upon return.

Pets

Pets are not allowed unless approved in writing before the rental begins. If approved, the renter is responsible for any pet hair, odor, stains, scratches, cleaning, or damage. Unauthorized pets may result in additional cleaning and damage charges.

Accidents, Damage, Theft, or Mechanical Issues

The renter must immediately notify GrandRide Miami of any accident, damage, theft, vandalism, warning light, breakdown, mechanical issue, tire issue, or unsafe condition.

In case of an accident, the renter must call the police when required, obtain a police report if available, collect the other party’s information, take photos, and cooperate with GrandRide Miami, insurance companies, and claim administrators.

The renter may not authorize repairs, towing, or replacement parts without written approval from GrandRide Miami, except in an emergency where required for safety.

Failure to report an accident, damage, theft, or issue immediately may result in denial of coverage and full financial responsibility to the renter.

Lost Keys, Devices, Documents, or Accessories

The renter is responsible for all keys, key fobs, transponders, parking cards, registration documents, accessories, chargers, child seats, GPS devices, and any equipment provided with the vehicle.

Lost, stolen, damaged, or unreturned items will be charged to the renter, including replacement, programming, towing, delivery, and administrative costs.

GPS, Telematics, and Vehicle Tracking

For safety, security, theft prevention, recovery, fleet management, and maintenance purposes, the vehicle may be equipped with GPS, telematics, cameras, or tracking technology where permitted by law. By renting the vehicle, the renter acknowledges and agrees that the vehicle’s location, mileage, speed, alerts, diagnostics, and related vehicle data may be monitored.

Tampering with, disabling, removing, blocking, or damaging any tracking, safety, or telematics device is prohibited and may result in additional charges and termination of the rental.

Cancellation, No-Show, and Early Return

Cancellation, no-show, and refund policies are subject to the terms shown at booking. Early return does not guarantee a refund or credit unless approved in writing by GrandRide Miami.

GrandRide Miami may cancel or refuse a rental if the renter fails verification, fails to provide required insurance, fails to pay, provides false information, violates these terms, or presents a risk to the vehicle or company.

Vehicle Availability and Substitution

Vehicle availability is subject to maintenance, safety, previous rental returns, accidents, delays, or circumstances beyond our control. If the reserved vehicle becomes unavailable, GrandRide Miami may offer a similar or alternative vehicle when available. If no acceptable replacement is available, the renter’s remedy may be limited to a refund of amounts paid for the unavailable rental period.

Personal Property

GrandRide Miami is not responsible for personal items left, lost, stolen, damaged, or abandoned in the vehicle. The renter is responsible for removing all personal belongings before returning the vehicle.

Indemnification

To the fullest extent permitted by law, the renter agrees to defend, indemnify, and hold harmless GrandRide Miami, its owners, employees, agents, affiliates, and representatives from and against any claims, demands, damages, losses, liabilities, fines, penalties, costs, attorney’s fees, or expenses arising out of the renter’s use, possession, operation, misuse, or return of the vehicle, including claims involving injuries, property damage, tickets, tolls, violations, accidents, unauthorized drivers, or breach of these terms.

Breach of Agreement

If the renter violates any term of this agreement, GrandRide Miami may terminate the rental, repossess or recover the vehicle where permitted by law, charge all amounts owed, deny future rentals, and pursue any legal or collection remedies available.

The renter is responsible for all costs of recovery, repossession, towing, storage, legal fees, collection fees, administrative fees, and loss of use caused by breach of this agreement.

Governing Law and Venue

This rental agreement shall be governed by the laws of the State of Florida. Any dispute arising from this rental shall be handled in the appropriate court or jurisdiction in Florida, unless otherwise required by law.

Customer Acknowledgment

By completing the booking, signing the rental agreement, paying for the rental, accepting the vehicle, or operating the vehicle, the renter confirms that they have read, understood, and agreed to these Rental Terms and Conditions.

Set by GrandRide Miami.

Privacy Policy

GrandRide Miami collects and uses customer information to process reservations, verify drivers, confirm insurance, process payments, deliver and recover vehicles, manage tolls, tickets, damages, claims, customer service, and comply with legal and business obligations.

Information collected may include name, contact information, driver’s license, insurance details, payment records, rental details, vehicle condition reports, communications, GPS/location data, mileage, tolls, tickets, accident information, and damage documentation.

GrandRide Miami does not sell customer personal information. Information may be shared only when necessary with payment processors, insurance companies, verification providers, booking platforms, towing or roadside assistance providers, repair shops, toll or parking authorities, law enforcement, attorneys, collection agencies, or other service providers related to the rental.

Vehicles may be equipped with GPS, telematics, or tracking devices for safety, theft prevention, recovery, maintenance, and rental agreement enforcement. By renting the vehicle, the customer agrees to the collection and use of this vehicle data.

Customer information may be retained as needed for legal, accounting, tax, insurance, claims, dispute resolution, fraud prevention, and rental agreement enforcement purposes.

Set by GrandRide Miami.

Cancellation Policy

Customers may request cancellation within 24 hours of completing the reservation. After 24 hours, all reservations are considered final sale. No cancellations will be accepted and no refunds will be issued after the 24-hour period has passed.

No refunds or credits will be provided for no-shows, early returns, unused rental days, changes in travel plans, or failure to pick up the vehicle.