Delta Autos

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Delta Autos – Terms & Conditions

DELTA AUTOS LLC — VEHICLE RENTAL TERMS AND CONDITIONS

Delta Autos LLC 7515 Faught Rd, Bldg 5, Argyle, TX 76226 817-888-6710 · owner@deltaautosusa.com · www.deltaautosusa.com

Version 2.0 — Effective August 01, 2026 · Supersedes version dated November 28, 2025

0. AGREEMENT, DEFINITIONS, AND ORDER OF PRECEDENCE

0.1 Binding Agreement. These Terms and Conditions ("Terms") are incorporated by reference into and form part of every Rental Agreement ("RA") issued by Delta Autos LLC ("Delta Autos," "we," "us," "our"). By signing the RA, taking possession of the Vehicle, or accepting the keys or access credentials, you ("Renter," "you") agree to these Terms in full, whether or not you have read them.

0.2 Definitions.

"Vehicle" — the motor vehicle identified on the RA, including keys, fobs, license plates, tags, documents, tools, charging cables, accessories, and all equipment supplied with it.

"Rental Period" — the period beginning when you take possession and ending when the Vehicle and all keys are physically returned to an Authorized Return Location and accepted by us in writing.

"Authorized Driver" — you, plus any additional driver listed by name on the RA who has been approved by us in writing and has met all eligibility requirements in Section 1.

"Loss" — any damage to, destruction of, theft of, vandalism to, or total loss of the Vehicle, from any cause, regardless of fault.

"Loss of Use" — our lost rental revenue for each day the Vehicle is unavailable, calculated at the daily rate on the RA.

"Out of Service" — any period the Vehicle cannot be rented pending cleaning, remediation, inspection, or repair caused by your use.

0.3 Order of Precedence. If a conflict exists, documents control in this order: (1) any written addendum signed by both parties; (2) the RA; (3) these Terms. Terms not addressed in a higher-precedence document remain in force.

0.4 Platform Rentals. If the Vehicle is booked through a third-party platform (Turo, Getaround, or similar), that platform's terms govern where they conflict with these Terms and cannot lawfully be superseded. These Terms apply in full to everything the platform does not address, including conduct rules, prohibited uses, keys, fuel, cleanliness, and return location.

1. ELIGIBILITY AND AUTHORIZED DRIVERS

1.1 You must be at least 21 years of age and hold a valid, unexpired, unrestricted driver's license issued by a U.S. state, U.S. territory, or a jurisdiction we approve in writing. Renters aged 21–24 are limited to Classes A through D and pay a Young Renter Surcharge of $25 per day.

1.2 You must present, and we must verify before release of the Vehicle:

(a) your physical driver's license; (b) a valid credit or debit card in your own name; (c) proof of automobile liability, collision, and comprehensive insurance meeting Section 4 with you listed as a named insured.

1.3 We may, at our sole discretion, decline any rental or additional driver based on driving record, insurance history, prior conduct with us, verification failure, or any other lawful business reason.

1.4 No Unauthorized Drivers. Permitting any person who is not an Authorized Driver to operate the Vehicle is a material breach, voids all coverage and limitations of liability in your favor, and makes you fully liable for all resulting Loss, Loss of Use, and third-party claims. This applies even if the unauthorized driver is your spouse, family member, employee, or a licensed valet or mechanic. Additional Authorized Drivers may be added for $15 per day upon approval.

1.5 You represent that no Authorized Driver's license is suspended, revoked, restricted, or subject to pending suspension, and that no Authorized Driver has been convicted of DUI/DWI, reckless driving, or vehicle-related theft within the past 5 years. This representation is continuing throughout the Rental Period.

2. RATES, RENTAL PERIOD, AND MILEAGE

2.1 Standard Rate Schedule. Rates below are standard published rates effective August 13, 2026, and are subject to change, seasonal adjustment, and promotional pricing. The rate stated on your Rental Agreement controls.

CLASS A — ECONOMY Nissan Versa, Kia Rio, Hyundai Accent Daily $29-45 · Weekly (7 days) $354 · Monthly (28 days) $1,180 Miles included per day: 150 · Each additional mile: $0.35 Security deposit: $250

CLASS B — MIDSIZE Toyota Camry, Honda Accord, Chevrolet Malibu Daily $75 · Weekly (7 days) $450 · Monthly (28 days) $1,500 Miles included per day: 150 · Each additional mile: $0.35 Security deposit: $250

CLASS C — FULL-SIZE / SPORT SEDAN Dodge Charger, Nissan Maxima, Nissan Altima SR Daily $95 · Weekly (7 days) $570 · Monthly (28 days) $1,900 Miles included per day: 150 · Each additional mile: $0.40 Security deposit: $250

CLASS D — COMPACT & MIDSIZE SUV Nissan Rogue, Chevrolet Equinox, Ford Explorer Daily $109 · Weekly (7 days) $654 · Monthly (28 days) $2,180 Miles included per day: 150 · Each additional mile: $0.40 Security deposit: $300

CLASS E — PICKUP TRUCK Ford F-150, Chevrolet Silverado, RAM 1500 Daily $139 · Weekly (7 days) $834 · Monthly (28 days) $2,780 Miles included per day: 175 · Each additional mile: $0.45 Security deposit: $300

CLASS F — FULL-SIZE / THREE-ROW SUV Chevrolet Tahoe, Chevrolet Suburban, GMC Yukon Daily $159 · Weekly (7 days) $954 · Monthly (28 days) $3,180 Miles included per day: 175 · Each additional mile: $0.45 Security deposit: $300

CLASS G — LUXURY BMW 5-Series, Mercedes-Benz E-Class, Tesla Model Y Daily $229 · Weekly (7 days) $1,374 · Monthly (28 days) $4,580 Miles included per day: 125 · Each additional mile: $0.75 Security deposit: $700

CLASS H — EXOTIC / PERFORMANCE Chevrolet Corvette, Mercedes-Benz G-Wagon, Tesla Model S Plaid Daily $349 · Weekly (7 days) $2,094 · Monthly (28 days) $6,980 Miles included per day: 100 · Each additional mile: $1.25 Security deposit: $1,500

2.2 Ancillary Rates.

Additional Authorized Driver — $15 per day Young Renter Surcharge, ages 21–24 — $25 per day Unlimited mileage upgrade, Classes A–D only — $35 per day Delivery or pickup within 25 miles of Argyle or Fort Worth — $75 each way Delivery or pickup beyond 25 miles — $75 plus $2.50 per mile, each way After-hours pickup or return, before 8:00 AM or after 7:00 PM — $50 Reservation modification within 24 hours of pickup — $25 Prepaid fuel option, charged at pickup, no refund for unused fuel — market rate plus 10%

2.3 Rates are charged per 24-hour period. A return more than 29 minutes past the scheduled return time incurs the late fees in Section 3.1. Weekly and monthly rates require the full term be paid in advance and are subject to Section 15.

2.4 Mileage in excess of the RA allowance is charged at the class rate in Section 2.1, measured by odometer reading at checkout and return. If the odometer is inoperative, disconnected, tampered with, or reads inconsistently, mileage will be assessed at 250 miles per day of the Rental Period, and tampering constitutes a material breach.

2.5 All rates, fees, and charges are exclusive of applicable state and local taxes, the Texas motor vehicle gross rental receipts tax, and any airport, municipal, or licensing surcharges, which are your responsibility.

3. SCHEDULE OF FEES AND CHARGES

You authorize us to charge the following, in addition to rental rates, taxes, and actual third-party costs. These amounts are agreed liquidated damages representing a reasonable estimate of our administrative burden, remediation cost, and lost revenue, which are difficult to calculate precisely; they are not penalties.

3.1 Time, Mileage, Fuel, and Return

Late return, first 4 hours — $25 per hour Late return, beyond 4 hours — full daily rate plus $50 per day late fee Excess mileage — per class rate, Section 2.1 Refueling, returned below checkout level — market fuel cost plus $25 service fee Misfueling, wrong fuel grade or type — actual repair cost plus Loss of Use Electric vehicle returned below checkout state of charge — $50 plus charging cost Return to an unauthorized location — $75 convenience fee plus actual transport cost plus forfeiture of security deposit Failure to return key or fob by an approved method — $50 Lost or unreturned key or fob — actual replacement and programming cost, plus the daily rate until replaced Lost license plate, tag, or registration document — $100 plus actual replacement cost Missing charging cable, tool, floor mat, or accessory — actual replacement cost plus $50 Toll, citation, camera violation, or parking ticket — actual amount plus $35 administrative fee per instance Impound, tow, or storage caused by Renter — actual cost plus $150 recovery fee Repossession or recovery of the Vehicle — actual cost plus $350 recovery fee Insurance claim administration — $250 per claim Telematics tampering or disablement — $500 plus replacement cost Diminished value following collision — as determined by independent appraisal Loss of Use during repair or remediation — daily rate multiplied by days Out of Service Returned payment or chargeback — $35

3.2 Smoking, Vaping, and Combustion Contamination

No smoking, vaping, or combustion of any substance is permitted in or within 10 feet of the Vehicle at any time. Determination is made by our inspector at return based on odor, residue, ash, or physical evidence, documented photographically.

Cigarette smoking, odor and/or ash residue — $400 Cigar or pipe smoking — heavier tar and resin deposit requiring headliner, vent, and cabin filter treatment — $300 Vaping, e-cigarette, or hookah — oil film on glass, interior surfaces, and vents — $350 Cannabis in any form, smoked, vaped, or combusted — $600 plus any citation, fine, or impound cost Ash, cigarette butts, or spent cartridges in the ashtray, cupholder, door pocket, or console — $75, in addition to any charge above Burn hole or scorch mark in upholstery, carpet, headliner, or trim — actual repair cost, minimum $250 per occurrence Cabin air filter replacement, assessed on any confirmed smoking or vaping event — $85 Ozone or hydroxyl odor remediation cycle, assessed where odor persists after cleaning — $450 Loss of Use during smoking remediation — daily rate multiplied by days Out of Service, up to 3 days

3.3 Cleaning and Contamination

TIER 1 — STANDARD RETURN CLEANING: included at no charge. Normal light use, trash removed, no stains, no odor.

TIER 2 — EXCESSIVE CLEANING — $150. Heavy trash, food debris, crumbs throughout, sticky residue, dried non-staining spills, or fingerprints and smudging requiring full interior wipe-down.

TIER 3 — DEEP CLEAN AND EXTRACTION — $350. Staining of carpet, upholstery, or headliner; ground-in debris; shampoo and hot-water extraction required.

TIER 4 — ODOR REMEDIATION — $450. Persistent odor after Tier 3 requiring ozone or hydroxyl treatment and cabin filter replacement.

TIER 5 — BIOHAZARD REMEDIATION — $750. Bodily fluids, enzymatic treatment, PPE handling, and regulated disposal.

TIER 6 — FULL RESTORATION — $1,000 plus actual component cost. Multiple Tier 5 events, permanent staining, or component replacement required.

Specific cleaning and contamination charges:

Dirt, sand, or mud — interior, light. Footwells, driver's area, surface-level — $125 Dirt, sand, or mud — interior, heavy. Sand or soil throughout carpet, seats, cargo area, or seat tracks; full extraction required — $300 Beach sand in carpet, seat rails, seat belt retractors, or HVAC vents — $350 Mud — exterior, requiring pressure wash and underbody flush — $150 Mud — interior, transferred to carpet, seats, or door panels — $350 Evidence of off-road, unpaved, or beach driving — undercarriage packing, pinstriping, or rocker panel and wheel-well soil deposit — $500, plus prohibited use breach under Section 6 Vomit — $500 Blood, urine, feces, or other bodily waste — $750 Other bodily fluids identified by UV inspection, requiring enzymatic treatment and full seat, carpet, and upholstery sanitization — $750 Personal or intimate-contact items left in or on the Vehicle, whether used or unused, opened or sealed — handling, regulated disposal, and full interior sanitization — $250 The same, where physical evidence of use, fluid contact, lubricant, or packaging residue is present — escalated to Tier 5 Biohazard, $750, plus Loss of Use Condoms, wrappers, or applicators, used or unused — $250, escalating to Tier 5 where fluid contact is present Hypodermic needles, drug paraphernalia, or regulated sharps — $750 plus immediate law enforcement referral Pet transport without written approval — $250 Pet hair requiring extraction, or pet dander odor — $450, in addition to the above Glitter, confetti, or sequins — $300 Paint, grease, tar, adhesive, or industrial residue — $400 Sunscreen, tanning oil, or self-tanner transfer to leather or trim — $250 Excessive perfume, cologne, incense, or air freshener odor requiring remediation — $200 Spilled fuel, oil, or chemical in the cabin or cargo area — $500 Loss of Use during any Tier 3 through Tier 6 remediation — daily rate multiplied by days Out of Service

3.4 Assessment and Evidence. Charges under Sections 3.2 and 3.3 are assessed by our inspector at return, documented with time-stamped photographs, and supported by third-party invoices where remediation is outsourced. Documentation will be provided to you on request within 5 business days. Only the highest applicable Tier is charged; itemized specific charges are assessed in addition to the applicable Tier.

3.5 No Cap. Where actual remediation cost exceeds the scheduled amount, we may elect to charge actual documented cost in place of the scheduled fee, supported by invoice.

4. INSURANCE REQUIREMENTS

4.1 You must maintain, for the entire Rental Period, automobile insurance that:

(a) covers you as the operator of a non-owned or rented vehicle; (b) includes liability limits of at least $30,000/ $300,000 / $100,000; and (c) includes collision and comprehensive coverage with a deductible not exceeding $2,000.

Classes G and H require liability limits of at least $250,000 / $500,000 / $100,000.

4.2 Your Insurance Is Primary. Your coverage is primary and non-contributory with respect to any coverage we carry. Our insurance, if any, is excess and applies only after your policy limits are exhausted. You waive any claim that our coverage responds first.

4.3 You must provide a current declarations page or insurance card before Vehicle release and must notify us within 24 hours if your coverage lapses, is cancelled, or is materially changed during the Rental Period. Lapse of coverage is a material breach and grounds for immediate termination and recovery under Section 16.

4.4 Credit card rental coverage, if you rely on it, must be verified in writing before Vehicle release. Many card programs exclude peer-to-peer, long-term, luxury, and commercial rentals. Reliance on unverified card coverage does not satisfy Section 4.1.

4.5 Delta Autos does not sell, provide, or arrange insurance and makes no representation that any coverage will apply to any given loss.

5. RENTER RESPONSIBILITY FOR LOSS

5.1 FULL RESPONSIBILITY. YOU ARE RESPONSIBLE FOR ALL LOSS TO THE VEHICLE OCCURRING DURING THE RENTAL PERIOD, REGARDLESS OF FAULT OR CAUSE, AND REGARDLESS OF WHETHER THE LOSS WAS CAUSED BY YOU, AN AUTHORIZED DRIVER, A THIRD PARTY, AN UNKNOWN PARTY, WEATHER, THEFT, VANDALISM, OR ANY OTHER CAUSE. This includes the cost of repair or actual cash value if a total loss, plus towing, storage, diminished value, Loss of Use, and claim administration.

5.2 Repairs will be performed at a facility of our selection using parts of our selection. You may obtain an independent appraisal at your own expense; disagreement over cost does not suspend your obligation to pay.

5.3 Payment obligations under this Section are due on demand and are not contingent on your insurer's payment, adjustment timeline, coverage determination, or denial. Amounts recovered from your insurer will be credited against your balance.

6. PROHIBITED USES

The Vehicle must not be used:

6.1 By anyone other than an Authorized Driver.

6.2 For ridesharing, ride-hailing, taxi, limousine, courier, food or package delivery, or any transport of persons or property for compensation, including Uber, Lyft, DoorDash, Uber Eats, Instacart, Amazon Flex, and similar, without our prior written authorization.

6.3 For re-rental, subleasing, loan, or transfer of possession to any third party.

6.4 In any race, speed contest, rally, track event, driving instruction, stunt, drifting, or performance testing.

6.5 For towing or pushing any vehicle, trailer, or object; for off-road driving; or on any surface other than a paved or regularly maintained public road. This includes beaches, dunes, unimproved trails, construction sites, and agricultural land.

6.6 To carry hazardous, flammable, explosive, or illegal materials, or in the commission of any crime or any act that would constitute a felony or misdemeanor.

6.7 While the driver is under the influence of alcohol, cannabis, controlled substances, or any medication impairing the ability to drive.

6.8 To transport more passengers than there are seat belts, or with any passenger in a cargo area or truck bed.

6.9 Geographic Restriction. Outside the continental United States. The Vehicle may not be driven into Mexico under any circumstances. Travel outside the state of Texas requires prior written notice to us. Vehicles may not be transported by rail, water, or air. Classes G and H are restricted to a 300-mile radius of the pickup location without prior written approval.

6.10 With any modification, alteration, aftermarket installation, decal, wrap, adhesive, or removal of any component or badge.

6.11 Consequences. Any prohibited use is a material breach. It immediately voids every limitation of your liability under these Terms, voids your entitlement to any deposit refund, terminates your right to possession, and makes you liable for all resulting Loss, Loss of Use, third-party claims, defense costs, and consequential damages, including where your insurer denies coverage on grounds of the prohibited use.

7. FUEL, CHARGING, AND CLEANLINESS

7.1 Return the Vehicle with fuel at or above the level recorded at checkout, using the correct fuel grade. Misfueling damage is your responsibility in full.

7.2 Electric and hybrid vehicles must be returned at or above the state of charge recorded at checkout. Do not exceed manufacturer-recommended DC fast-charging frequency.

7.3 No Smoking or Vaping. Smoking, vaping, and the combustion of any substance — including cigarettes, cigars, pipes, hookah, e-cigarettes, and cannabis in any form — is strictly prohibited in or within 10 feet of the Vehicle at all times, by any occupant, whether or not an Authorized Driver. Fees are assessed per Section 3.2.

7.4 No animals in the Vehicle without prior written approval. Service animals as defined by the ADA are permitted; you remain responsible for any resulting cleaning cost.

7.5 Condition on Return. Return the Vehicle in reasonably clean condition — free of trash, personal items, stains, odors, and excessive sand, soil, mud, or debris — and in the same interior condition as at checkout, normal wear excepted. You are responsible for the conduct of every occupant, whether or not an Authorized Driver, and for any item left in or on the Vehicle by any occupant.

8. VEHICLE CONDITION AND INSPECTION

8.1 The Vehicle is inspected and photographed before release. You will be given the opportunity to review and sign the condition report. Time-stamped photographic documentation taken at checkout and at return is the controlling record of the Vehicle's condition and cleanliness.

8.2 You are responsible for inspecting the Vehicle and reporting any pre-existing damage or contamination before leaving the pickup location. Any condition not noted on the checkout report and present at return is presumed to have occurred during your Rental Period.

8.3 You must operate the Vehicle in accordance with the owner's manual, maintain fluid levels, respond to dashboard warning lights, and immediately cease driving and notify us if any warning light, unusual noise, leak, or handling issue appears. Continuing to drive after a warning makes you responsible for all resulting damage, including engine and transmission failure.

8.4 You may not authorize, perform, or pay for any repair, maintenance, or service to the Vehicle without our prior written approval. Unauthorized repairs are not reimbursable and any resulting damage is your responsibility.

9. TIRES, ROADSIDE, AND MECHANICAL EVENTS

9.1 Delta Autos does not provide roadside assistance. You are solely responsible for arranging and paying for flat tires, blowouts, tire replacement, wheel damage, lockouts, lost keys, dead batteries, jump starts, fuel delivery, and towing.

9.2 Replacement tires must match the original equipment specification in size, load rating, speed rating, and, where the Vehicle is all-wheel drive, tread depth. Non-conforming tires are your responsibility to replace at our direction.

9.3 Mechanical failure arising from ordinary wear and not caused by your act, omission, misuse, or violation of these Terms is our responsibility. In that event, our sole obligation is to provide a substitute vehicle if one is reasonably available, or to prorate and refund unused rental days. We are not liable for lost time, missed appointments, lodging, alternate transportation, lost income, or any other consequential damages.

10. TELEMATICS, GPS, AND VEHICLE DATA

10.1 Notice and Consent. You acknowledge and consent that the Vehicle may be equipped with GPS tracking, telematics, and event-recording devices, and that we may collect location, speed, mileage, harsh-braking, ignition, geofence, and diagnostic data during the Rental Period.

10.2 We may use this data to locate the Vehicle, verify compliance with these Terms, assess mileage and fees, respond to accidents or theft, and recover the Vehicle upon default.

10.3 You may not disable, disconnect, obstruct, shield, or tamper with any tracking or telematics device. Doing so is a material breach and grounds for immediate recovery of the Vehicle under Section 16, plus the fee in Section 3.1.

10.4 Data is handled per our Privacy Policy at www.deltaautosusa.com/privacy. We may disclose data to law enforcement, insurers, and our attorneys as reasonably necessary.

11. ACCIDENTS, THEFT, CITATIONS, AND TOLLS

11.1 In any accident, collision, theft, vandalism, or mechanical incident you must:

(a) call 911 and obtain a police report; (b) notify us at 817-888-6710 within one (1) hour or as soon as safely possible; (c) photograph the scene, all vehicles, and any damage; (d) exchange and record information for all parties and witnesses; (e) not admit fault or liability; and (f) cooperate fully with us, our insurer, and law enforcement.

11.2 Failure to obtain a police report or to notify us within 24 hours makes you fully liable for the entire Loss, without regard to fault or insurance coverage.

11.3 You are responsible for all tolls, parking citations, red-light and speed camera violations, traffic tickets, and administrative fines incurred during the Rental Period, plus our administrative fee per Section 3.1. You authorize us to pay such amounts on your behalf and charge them to your payment method, and to release your identity and contact information to the issuing authority.

11.4 You are responsible for any impound, tow, or storage arising from your operation, parking, or conduct, plus our recovery fee.

12. RETURN OF THE VEHICLE AND KEYS

12.1 Return the Vehicle to the location stated on the RA, at or before the scheduled return time, with all keys, fobs, plates, documents, accessories, and equipment.

12.2 The Rental Period does not end until both the Vehicle and all keys are returned and accepted. You remain fully responsible for the Vehicle, including all Loss and liability, until that moment.

12.3 Keys must be returned by one of the following methods only: in person during business hours; the designated drop box; or the lockbox assigned to you at checkout. Any other method is at your sole risk and incurs the fee in Section 3.1.

12.4 Returning the Vehicle to any location other than the agreed location forfeits the security deposit in full and incurs a $75 convenience fee plus actual transport and recovery costs.

12.5 Leaving the Vehicle unattended, unlocked, or with keys inside at any location, including the return location, before it is accepted by us makes you fully liable for any resulting theft or damage.

13. SECURITY DEPOSIT AND PAYMENT AUTHORIZATION

13.1 A refundable security deposit in the amount stated for your class in Section 2.1 is required before Vehicle release and may be held as an authorization hold or charge.

13.2 We may apply the deposit to any unpaid rental charges, fees, taxes, fuel, cleaning, remediation, tolls, citations, damage, Loss of Use, or recovery costs. Application of the deposit does not limit your liability; you remain responsible for any balance exceeding the deposit.

13.3 The unapplied balance is returned within 5 business days after the later of (a) return and acceptance of the Vehicle and all keys, or (b) resolution of any pending damage assessment, remediation, toll, or citation. Where a claim or citation is pending, we may retain a reasonable reserve and will provide written notice of the amount and reason.

13.4 Payment Authorization. You authorize us to charge the payment method on file for all amounts due under these Terms, including amounts assessed after return, without further authorization. You agree not to initiate a chargeback for any charge properly assessed under these Terms and agree that these Terms constitute your written authorization for purposes of any card network dispute.

13.5 Past-due amounts accrue interest at 1.5% per month or the maximum rate permitted by Texas law, whichever is less. Accounts more than 30 days past due may be referred to collections, and you are responsible for collection costs and attorney's fees.

14. EXTENSIONS

14.1 Extensions must be requested and approved in writing — text or email is sufficient — before the scheduled return time. An extension is effective only upon our written confirmation and payment of the additional rental amount.

14.2 We are under no obligation to grant an extension and may decline for any reason, including a prior booking on the Vehicle.

14.3 Continued possession without written approval is an unauthorized holdover governed by Sections 16 and 17.

15. CANCELLATION, EARLY TERMINATION, AND REFUNDS

15.1 Cancellation Before Pickup. Refunds of prepaid rental charges are calculated from the scheduled pickup time as follows. Cancellation must be submitted in writing; text or email is sufficient.

72 hours or more before pickup — 100% refund of prepaid rental. No cancellation fee. Deposit released in full.

48 to 72 hours before pickup — 90% refund of prepaid rental, less a $25 administrative fee. Deposit released in full.

24 to 48 hours before pickup — 50% refund of prepaid rental, less a $50 cancellation fee. Deposit released in full.

Less than 24 hours before pickup — first rental day forfeited; balance refunded at 50%, less a $75 cancellation fee. Deposit released in full.

No-show — two or more hours past the scheduled pickup time with no contact — first rental day forfeited; balance refunded at 50%, less a $75 no-show fee. Deposit released in full.

Delivery already dispatched at the time of cancellation — the delivery fee is non-refundable, in addition to the applicable tier above.

15.2 Cancellation by Delta Autos. If we cancel for any reason other than your breach, misrepresentation, or failed verification, you receive a 100% refund of all prepaid amounts including fees, plus, at our election, a comparable substitute vehicle or a $50 credit toward a future rental. If we cancel due to your breach, misrepresentation, failed identity or insurance verification, or an unacceptable driving record, no refund is due and a $75 processing fee applies.

15.3 Early Termination by Renter. Early return requires written notice and physical return of the Vehicle and keys.

Bookings of 1 to 3 days — non-refundable once the Rental Period begins. No refund of unused days.

Bookings of 4 to 7 days — 24 hours' notice required. 50% of unused full days refunded.

Bookings of 8 to 27 days — 24 hours' notice required. 75% of unused full days refunded.

Bookings of 28 days or more (monthly) — 72 hours' notice required. 75% of unused full days refunded.

15.4 No refund is given for the day of return, for partial days, for delivery fees, for prepaid fuel, for the Young Renter Surcharge, or for any day on which the Vehicle was in your possession. Promotional, discounted, and non-refundable rate bookings are excluded from Sections 15.1 and 15.3 and are identified as such on the RA.

15.5 Refunds are issued to the original payment method within 5 business days of the qualifying event and may take an additional 3 to 10 business days to appear depending on your issuer.

15.6 No refund of any kind is due where the rental is terminated under Section 16 for your breach.

16. DEFAULT, TERMINATION, AND RECOVERY

16.1 We may terminate the rental immediately, without refund, upon: any material breach of these Terms; any prohibited use; lapse of insurance; nonpayment or a declined or reversed payment; misrepresentation on your application or RA; tampering with telematics; or a reasonable, good-faith belief that the Vehicle is at risk of loss, damage, or unlawful use.

16.2 Consent to Recovery. Upon termination or default, your right to possession ends immediately and you consent to our repossession of the Vehicle, by ourselves or a licensed agent, without prior notice and without judicial process, provided such recovery is accomplished without breach of the peace, from any location where the Vehicle may be found. You grant us and our agents a license to enter any premises where the Vehicle is located for this purpose. You are responsible for all recovery costs per Section 3.1.

16.3 We may remotely disable ignition or starter interrupt features, where installed and permitted by law, only after the Vehicle is confirmed stationary and not in operation.

17. FAILURE TO RETURN THE VEHICLE — LEGAL NOTICE

17.1 Retaining the Vehicle beyond the scheduled return time without a written approved extension is a material breach and constitutes unlawful retention of our property.

17.2 Written Demand. If the Vehicle is not returned within 24 hours of the scheduled return time and no written extension has been approved, we will send written demand for immediate return to the address, email, and phone number on the RA. You expressly agree that notice by email and text message to the contact information you provided constitutes valid and sufficient notice.

17.3 Theft of Service. Under Texas Penal Code § 31.04, a person commits theft of service when, with intent to avoid payment, they secure the performance of a service by agreement and fail to return the property within the time provided. Texas law provides an evidentiary presumption of intent to avoid payment where a person holding rented property fails to return it within 10 days after receiving notice demanding return, sent by registered or certified mail to the address given at the time of rental. We will comply with this notice procedure.

17.4 Unauthorized Use of a Vehicle. Operating the Vehicle after your right to possession has been terminated and demand for return has been made may constitute Unauthorized Use of a Vehicle under Texas Penal Code § 31.07, a state jail felony.

17.5 Referral to Law Enforcement. Where the statutory notice period has run without return of the Vehicle, we will report the matter to law enforcement, provide all documentation including telematics data, and pursue both criminal referral and civil recovery. We will make any such report truthfully and only after completing the statutory demand and waiting period.

17.6 In addition to any criminal exposure, you remain liable for the full replacement value of the Vehicle, the daily rate for every day it is not returned, all recovery costs, and attorney's fees.

18. PERSONAL PROPERTY

18.1 We are not responsible for loss of, damage to, or theft of any personal property left in, on, or transported in the Vehicle, whether or not the loss results from our negligence, to the fullest extent permitted by law.

18.2 Property left in the Vehicle will be held for 30 days and may thereafter be disposed of in accordance with Texas law. Storage and shipping costs are your responsibility. Items that are perishable, hazardous, unsanitary, biologically contaminated, or unlawful to possess will be disposed of immediately without notice, and the applicable charge under Section 3.3 will apply.

19. INDEMNIFICATION

19.1 YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD HARMLESS DELTA AUTOS LLC, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, VEHICLE OWNERS, AND AFFILIATES FROM AND AGAINST ANY AND ALL CLAIMS, DEMANDS, LAWSUITS, LIABILITIES, LOSSES, FINES, JUDGMENTS, AND COSTS, INCLUDING REASONABLE ATTORNEY'S FEES, ARISING OUT OF OR RELATING TO YOUR RENTAL, POSSESSION, USE, OR OPERATION OF THE VEHICLE, OR THE USE OR OPERATION OF THE VEHICLE BY ANY PERSON TO WHOM YOU ENTRUSTED IT.

19.2 THIS INDEMNITY EXPRESSLY INCLUDES CLAIMS ARISING IN WHOLE OR IN PART FROM THE ALLEGED NEGLIGENCE OF DELTA AUTOS LLC OR ITS AGENTS, BUT DOES NOT EXTEND TO CLAIMS ARISING FROM DELTA AUTOS LLC'S GROSS NEGLIGENCE OR INTENTIONAL MISCONDUCT.

19.3 This indemnity survives the termination or expiration of the rental.

20. LIMITATION OF LIABILITY AND DISCLAIMER

20.1 TO THE FULLEST EXTENT PERMITTED BY LAW, DELTA AUTOS LLC IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST WAGES, MISSED APPOINTMENTS, ALTERNATE TRANSPORTATION, LODGING, OR LOSS OF USE, ARISING FROM OR RELATING TO THE RENTAL, WHETHER BASED IN CONTRACT, TORT, OR ANY OTHER THEORY.

20.2 THE VEHICLE IS PROVIDED "AS IS." DELTA AUTOS LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, EXCEPT AS REQUIRED BY LAW.

20.3 EXCEPT FOR CLAIMS ARISING FROM GROSS NEGLIGENCE OR INTENTIONAL MISCONDUCT, DELTA AUTOS LLC'S TOTAL AGGREGATE LIABILITY UNDER THIS AGREEMENT SHALL NOT EXCEED THE TOTAL RENTAL CHARGES PAID BY YOU FOR THE RENTAL PERIOD GIVING RISE TO THE CLAIM.

20.4 Nothing in these Terms limits or excludes liability that cannot lawfully be limited or excluded under Texas law.

21. PRIVACY AND CONSUMER REPORTS

21.1 You authorize us to obtain and review your motor vehicle record, insurance verification, identity verification, and, where permitted by law and with any required separate disclosure, a consumer report, for purposes of evaluating and administering this rental and any collection.

21.2 Personal information is handled per our Privacy Policy at www.deltaautosusa.com/privacy.

22. COMMUNICATIONS CONSENT

22.1 You consent to receive calls, text messages, and emails from us at the numbers and addresses you provided, including through automated systems, regarding your rental, returns, fees, and account. Message and data rates may apply. You may opt out of non-transactional marketing messages at any time; you may not opt out of transactional communications regarding an active rental.

23. DISPUTE RESOLUTION

23.1 Governing Law. These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

23.2 Venue. Subject to Section 23.3, exclusive venue for any action lies in the state or federal courts located in Denton County, Texas, and you consent to personal jurisdiction there.

23.3 Binding Arbitration and Class Waiver. ANY DISPUTE ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE VEHICLE SHALL BE RESOLVED BY FINAL AND BINDING INDIVIDUAL ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION UNDER ITS CONSUMER ARBITRATION RULES, IN DENTON COUNTY, TEXAS. YOU AND DELTA AUTOS LLC EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. This Section does not prevent either party from bringing an individual claim in small claims court, or Delta Autos LLC from seeking injunctive relief, replevin, or possession of the Vehicle in any court of competent jurisdiction.

23.4 Opt-Out. You may opt out of Section 23.3 by delivering written notice to owner@deltaautosusa.com within 30 days of signing the RA. Opting out does not affect any other provision.

23.5 Attorney's Fees. The prevailing party in any dispute is entitled to recover reasonable attorney's fees, expert fees, and costs.

23.6 Limitations Period. Any claim against Delta Autos LLC must be brought within one (1) year after the claim accrues, to the extent this limitation is enforceable under Texas law.

24. GENERAL PROVISIONS

24.1 Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary to be enforceable, or severed, and the remainder of these Terms remains in full force.

24.2 No Waiver. Our failure to enforce any provision is not a waiver of that or any other provision, and no waiver is effective unless in writing signed by us.

24.3 Entire Agreement. The RA, these Terms, and any signed addendum constitute the entire agreement and supersede all prior or contemporaneous oral or written representations. No employee, agent, or representative has authority to modify these Terms orally.

24.4 Amendment. These Terms may be amended only in a writing signed by an authorized representative of Delta Autos LLC. Amendments to the published Terms apply to rentals commencing after the effective date of the amendment.

24.5 Assignment. You may not assign or transfer any right or obligation under this Agreement. We may assign this Agreement, including to a vehicle owner, lender, factor, or successor.

24.6 Force Majeure. Neither party is liable for delay or failure to perform due to causes beyond its reasonable control, including natural disaster, severe weather, war, civil unrest, government action, or supply disruption. This does not excuse your obligation to return the Vehicle or to pay amounts due.

24.7 Electronic Signatures and Records. You consent to transact electronically. Electronic signatures, records, photographs, timestamps, and telematics logs have the same legal effect as originals and are admissible as business records.

24.8 Notices. Notices to you may be given by email, text message, or mail to the contact information on the RA and are deemed received on the date sent for electronic notice and three days after mailing for mailed notice. Notices to us must be sent to Delta Autos LLC, 7515 Faught Rd, Bldg 5, Argyle, TX 76226, or owner@deltaautosusa.com.

24.9 Survival. Sections 3, 5, 11, 13, 15, 17, 18, 19, 20, 21, 23, and 24 survive termination or expiration.

24.10 Headings. Headings are for convenience only and do not affect interpretation.

25. ACKNOWLEDGMENT

BY SIGNING BELOW, I ACKNOWLEDGE THAT I HAVE READ AND UNDERSTAND THESE TERMS AND CONDITIONS IN THEIR ENTIRETY, INCLUDING THE PROVISIONS REGARDING FULL RESPONSIBILITY FOR LOSS (SECTION 5), PROHIBITED USES (SECTION 6), THE SCHEDULE OF FEES AND CHARGES INCLUDING SMOKING, VAPING, AND CLEANING FEES (SECTION 3), CANCELLATION AND REFUND TERMS (SECTION 15), TELEMATICS (SECTION 10), INDEMNIFICATION (SECTION 19), LIMITATION OF LIABILITY (SECTION 20), AND BINDING INDIVIDUAL ARBITRATION AND CLASS ACTION WAIVER (SECTION 23), AND THAT I AGREE TO BE BOUND BY THEM.

Set by Delta Autos.

Delta Autos Privacy Policy

Delta Autos Privacy Policy

Effective Date: October 2025

Company Name: Delta Autos LLC

Address: 7515 Faught Rd, Bldg 5, Argyle, Texas, 76226

Email: owner@deltaautosusa.com

Phone: 817-888-6710

1. Introduction

At Delta Autos LLC, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and disclose your information when you rent a vehicle, contact us, or use our services.

By entering into a rental agreement or interacting with Delta Autos, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information to provide and manage our rental services:

A. Personal Identification Information

• Full name

• Address

• Date of birth

• Driver’s license number and state of issue

• Contact information (phone, email)

B. Vehicle Rental Information

• Rental dates, duration, and vehicle details

• Payment method and transaction history

• Mileage, fuel usage, and damage reports

C. Insurance and Emergency Information

• Proof of insurance (policy number and provider)

• Emergency contact name and phone number

D. Device and Website Information (if applicable)

If you visit our website or contact us electronically, we may collect:

• IP address

• Browser type and version

• Usage data (pages visited, form submissions)

3. How We Use Your Information

Delta Autos collects and processes your information for legitimate business purposes, including:

• To verify identity and eligibility for vehicle rental

• To process payments, deposits, and refunds

• To maintain insurance and liability compliance

• To contact you regarding your rental, extensions, or issues

• To comply with legal or regulatory obligations

• To improve our customer service and communication

We do not sell or rent your personal information to third parties.

4. Information Sharing

Your personal information may be shared only with:

• Insurance providers and payment processors for transaction and coverage verification

• Law enforcement agencies, when required by law or in case of accidents, theft, or violations

• Trusted service providers assisting with operations (e.g., payment systems, IT services), under confidentiality agreements

All third parties are required to protect your data in accordance with applicable laws.

5. Data Retention

We retain your information only as long as necessary to:

• Fulfill the purpose for which it was collected

• Comply with legal and insurance record requirements (typically up to 7 years)

• Resolve disputes and enforce our agreements

After this period, data will be securely deleted or anonymized.

6. Data Security

Delta Autos takes reasonable technical and organizational measures to safeguard your data, including:

• Secure servers and encrypted payment systems

• Restricted employee access based on job duties

• Regular monitoring for unauthorized access or disclosure

However, no electronic system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Request access to your personal data

• Request correction of inaccurate or outdated information

• Request deletion of your data, subject to legal retention requirements

• Withdraw consent for data processing, where applicable

To exercise these rights, contact us at owner@deltaautosusa.com

or by mail at our Fort Worth office.

8. Cookies and Online Data (If Applicable)

If our website uses cookies:

• Cookies help improve user experience and site functionality.

• You can manage or disable cookies through your browser settings.

We do not use cookies to track users for advertising purposes.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age.

We do not knowingly collect personal information from minors. If such data is inadvertently collected, it will be deleted immediately upon discovery.

10. Policy Updates

We may update this Privacy Policy periodically to reflect business, legal, or regulatory changes.

The latest version will always be available at deltaautosusa.com or upon request.

Any material changes will be communicated via email or posted notice.

11. Contact Information

If you have questions or concerns about this Privacy Policy, please contact:

Delta Autos LLC

Attn: Chandler Hunt, Owner

7515 Faught Rd, Bldg 5, Argyle, Texas, 76226

owner@deltaautosusa.com

817-888-6710

Set by Delta Autos.

Delta Autos Vehicle Rental Cancellation Policy

1. Standard Cancellation

• Free Cancellation Window:

• Customers may cancel their reservation at least 48 hours before the scheduled rental start date without penalty.

• Late Cancellations (Within 48 Hours):

• Cancellations made within 48 hours of the scheduled pickup time are subject to a $100 cancellation fee.

• No-Show Policy:

• If the renter does not appear at the scheduled pickup time and has not contacted Delta Autos in advance, the rental will be forfeited, there will ne no refund issued.

2. Early Termination by Renter

• Renters may terminate the rental early with 7 days’ written notice, as stated in Section 9 (“Termination”) of the Rental Agreement

• Refunds for early terminations will be calculated as follows:

• Full refund if notice is received 7 or more days before the start date.

• 50% refund if notice is received 3–6 days before the start date.

• No refund if notice is received within 48 hours of the rental start date.

3. Owner’s Right to Terminate

Delta Autos reserves the right to cancel or terminate any reservation or agreement at any time due to:

• Violation of rental terms (e.g., unauthorized drivers, illegal use, non-payment).

• Vehicle unavailability due to maintenance, safety, or operational concerns.

• Does not meet underwriting policies (funds unavailable, expired ID, etc)

• In such cases, a full refund will be issued to the renter.

4. Deposit and Refunds

• Security Deposits will be refunded within 5 business days after cancellation or vehicle return, provided there are no damages, late fees, or violations, per Section 8 of the Rental Agreement

• Refunds will be processed to the original payment method used.

5. Special Circumstances

Delta Autos may, at its sole discretion, waive or reduce cancellation fees in cases of:

• Verified medical emergencies.

• Severe weather or natural disasters affecting travel.

• Other extenuating circumstances approved by management.

6. Communication of Cancellations

All cancellations must be communicated by:

• Email: owner@deltaautosusa.com

• Phone: 817-888-6710

• In person: 1949 Golden Heights Rd, Ste 105, Fort Worth, TX 76177

A cancellation is not considered effective until confirmation is received from Delta Autos.