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Rental terms

Set by Brooks Rent N Ride.

Brooks Rent N Ride Terms & Conditions

Driver Eligibility

• Must be at least 21 years old

• Valid driver’s license required

• License must remain valid during rental period

• No suspended/revoked licenses

• Renter authorizes verification of driving history and identity

Authorized Drivers

• Only drivers listed on agreement may operate vehicle

• Unauthorized driver use voids protections and incurs fees

• Additional driver fee: $25 per day

Rental Period / Late Returns

• Vehicle must be returned by agreed date/time

• Vehicle rental facility hours: 9 am – 6 pm M-F, Sat 9 am to 4 pm. If extend past Saturdays or Saturday rentals require 2 day rental to return on Monday

• Late return fee: $99 per day minimum

• Unauthorized extensions may result in:

• repossession

• theft report

• daily penalty charges

No Smoking / Odor Policy

• NO smoking, vaping, marijuana, cigars, hookah, incense, or strong odors

• Evidence of smoke or odor results in:

• minimum $250 cleaning fee

• ozone treatment fees

• loss-of-use charges while vehicle unavailable

This is one of the most important clauses.

Pet Policy

• Pets prohibited unless approved in writing

• Excessive hair, odor, stains, scratches, or damage incur cleaning/damage fees

Vehicle Condition at Pickup

• Renter acknowledges vehicle received in acceptable condition unless noted

• Photos/video inspection recommended before departure

• Existing damage documented on inspection form

Damage Responsibility

Renter responsible for:

• collision damage

• tire damage

• windshield cracks

• curb rash

• undercarriage damage

• interior damage

• stains/burns

• missing items

• key replacement

• towing caused by renter negligence

Even if renter did not personally cause damage while vehicle was in their possession.

Mechanical Abuse Prohibited

Vehicle may NOT be used for:

• racing

• burnouts

• drifting

• off-roading

• towing

• overloading

• reckless driving

• illegal activity

Mechanical abuse may result in:

• full repair costs

• engine/transmission liability

• immediate termination of rental

Fuel Policy

Choose one:

• Return with same fuel level

• OR

• Prepaid fuel option

If not returned properly:

• refueling charge plus service fee

Example:

• market fuel cost + $25 service fee

Mileage Limits

• Some vehicles will be limited miles per day otherwise unlimited

• Additional mileage charged at $2 per mile when limits apply

Toll Roads / Tickets / Violations

Renter responsible for:

• tolls

• parking tickets

• red-light tickets

• speeding citations

• impound fees

• boot fees

Administrative processing fee may also apply:

• $25–$100 per violation

Accidents

Renter must:

• immediately notify rental company

• call police when required

• obtain incident report

• provide photos and witness information

Failure to report accident may violate agreement.

Insurance Requirements

• renter provides own insurance

• OR

• optional protection plans available

• renter remains liable for exclusions and uncovered damages

Prohibited Uses

Vehicle may not be used:

• for rideshare/delivery apps unless approved

• outside approved states

• across international borders

• for criminal activity

• while intoxicated

• to transport hazardous materials

GPS / Tracking Disclosure

If vehicles contain GPS:

• renter acknowledges vehicle may be electronically monitored for:

• theft recovery

• repossession

• maintenance

• location verification

.

Vehicle Repossession

Company may repossess vehicle without notice if:

• payment default

• overdue return

• prohibited use

• fraud suspected

• unsafe operation detected

Renter responsible for repossession costs.

Cleaning Fee Policy

Vehicle must be returned reasonably clean.

Excessive dirt, mud, sand, spills, bodily fluids, glitter, smoke residue, etc. incur:

• detailing fees

• sanitation fees

• downtime charges

Key Replacement

Lost/damaged key or key fob:

• replacement cost

• programming fees

• towing/locksmith fees

Modern key fobs can exceed $500+.

Tire & Road Hazard Policy

Renter responsible for:

• flat tires

• wheel damage

• roadside tire service

• pothole damage

• bent rims

Unless optional protection purchased, then within terms of that service.

Abandonment Clause

If vehicle abandoned:

• renter liable for recovery

• towing/storage fees

• investigative costs

Payment Authorization

Renter authorizes company to charge payment method for:

• rental charges

• damages

• fees

• tolls

• extensions

• collections costs

Collections & Attorney Fees

Unpaid balances may be sent to collections.

Renter responsible for:

• attorney fees

• court costs

• collection expenses

• interest

Indemnification

Renter agrees to hold rental company harmless from:

• claims

• injuries

• lawsuits

• losses arising from renter’s use

Arbitration / Venue

Disputes handled:

• in Pulaski County, Arkansas

• under state law of Arkansas

Can include mandatory arbitration clause.

Return Condition

Vehicle must be returned:

• with all keys

• documents

• accessories

• chargers

• plates intact

Biohazard Clause

Vomiting, blood, bodily fluids, drug residue, or hazardous contamination:

• professional biohazard cleaning fee

• downtime charges

Fraud / Chargeback Policy

Fraudulent disputes or chargebacks:

• subject to legal action

• documentation/photos/GPS may be used as evidence

Very important today.

Electronic Signature Consent

Renter agrees:

• electronic signatures valid

• texts/emails may serve as communication notices