Bluestone Logistics Inc.

Set by Bluestone Logistics Inc..

BLUESTONE LOGISTICS INC. VEHICLE RENTAL TERMS AND CONDITIONS

Minimum Driver Age 25 years old or older

Authorized Driver One approved driver only

Minimum Rental Period 3 days unless the Rental Summary states otherwise

Mileage Unlimited; maintenance, territory, and use restrictions still apply

Security Deposit No security deposit

Cleaning / Pet Charges No standard cleaning fee; $100 excessive dirtiness; $200 pet or animal fee

Fuel Return Requirement Return at pickup fuel level; $9.99 service fee plus $5.99 per estimated gallon if short

Tolls Actual tolls plus $4.99 per toll day, capped at $50 per rental period

IMPORTANT FINANCIAL RESPONSIBILITY NOTICE

NO SECURITY DEPOSIT IS COLLECTED. The absence of a deposit does not limit the Renter’s responsibility for rent, damage, theft, tolls, tickets, cleaning, fuel, recovery, loss of use, or any other amount owed under the Agreement.

HOW THESE TERMS ARE ACCEPTED

These Terms contain no customer-entry or signature fields. Renter information, vehicle information, dates, pricing, approved use, coverage election, payment authorization, and electronic acceptance are collected through Bluestone’s website or rental platform. By electronically accepting the booking or taking possession of the Vehicle, the Renter agrees to these Terms and every incorporated record identified below.

1. AGREEMENT STRUCTURE, INCORPORATED RECORDS, AND DEFINITIONS

These Vehicle Rental Terms and Conditions, together with the electronic Rental Summary, online application, approved-use record, insurance or third-party coverage election, payment authorization, Vehicle Condition Report, Fee Schedule, and any written addendum accepted by Bluestone and the Renter, form the complete rental agreement (collectively, the “Agreement”).

Incorporated Electronic Records

• The Rental Summary identifies the Renter, Vehicle, rental dates, pickup and return location, price, taxes, approved use, and any coverage charge.

• The online application contains identity, driver-license, contact, address, screening, and other eligibility information.

• The insurance or third-party coverage election records the coverage method selected or approved for the rental.

• The payment authorization records the payment method and authorizes recurring and post-rental charges.

• The Vehicle Condition Report and Bluestone’s photographs, video, inspection records, mileage, and fuel records document pickup and return condition.

Definitions

• “Bluestone” means Bluestone Logistics Inc., its authorized representatives, and any titled vehicle owner whose Vehicle is administered by Bluestone.

• “Renter” means the person identified in the Rental Summary and approved as the sole driver.

• “Vehicle” means the vehicle and all keys, remotes, toll devices, documents, equipment, and accessories supplied with it.

• “Rental Summary” means the electronic booking record generated by Bluestone’s website or rental platform.

• “Approved Use” means only the personal, delivery, rideshare, business, geographic, or other use expressly approved in the Rental Summary.

• “Late Daily Rate” means the daily extension or holdover rate shown in the Rental Summary or current written extension approval.

2. KEY RENTAL CONDITIONS

1. Renter must be at least 25 years old on the pickup date and must continue to satisfy Bluestone’s license, identity, screening, insurance, payment, and risk requirements.

2. The Renter is the sole Approved Driver. No second, additional, substitute, or temporary driver may operate, move, park, possess, or control the Vehicle unless Bluestone approves a replacement in writing before operation.

3. The shortest permitted rental period is 3 days unless the Rental Summary states otherwise. All rent and approved coverage charges are due in advance.

4. Mileage is unlimited. Unlimited mileage means no per-mile charge; it does not permit prohibited use, unauthorized territory, abuse, neglect, missed maintenance, or use by another person.

5. No security deposit is collected. The Renter remains fully responsible for all amounts owed under the Agreement.

6. No standard cleaning fee applies. A $100 excessive-dirtiness charge and a $200 pet or animal fee apply when applicable; smoking, biohazard, odor, infestation, damage, and specialized-remediation charges are additional.

7. The Vehicle is normally provided with a full tank unless otherwise documented and must be returned at the same fuel level. A $9.99 service fee plus $5.99 per estimated gallon applies if fuel is short.

8. The Renter is responsible for all tolls, tickets, parking charges, towing, booting, impound, and related administrative charges.

9. Acceptable insurance or approved third-party rental coverage must remain active from pickup until Bluestone physically regains possession.

10. The Vehicle may contain GPS, telematics, diagnostic, and stationary starter-interruption technology.

11. The Renter authorizes recurring and post-rental charges to the payment method recorded through Bluestone’s website or payment processor.

12. Possession after expiration, termination, cancellation, nonpayment, insurance lapse, or demand for return is unauthorized unless Bluestone approves an extension in writing.

3. SOLE APPROVED DRIVER AND ELIGIBILITY

1. Only the Renter identified in the Rental Summary may operate, move, park, possess, or control the Vehicle.

2. No spouse, relative, friend, employee, customer, mechanic, valet, platform user, or other person is an Approved Driver unless Bluestone approves a replacement in writing before that person operates the Vehicle.

3. Only one Approved Driver may exist at a time. Approval of a replacement ends the former driver’s authority before the replacement driver may operate the Vehicle.

4. Renter may not subrent, sublease, loan, share, assign, pledge, transfer, or provide the Vehicle or keys to another person.

5. Renter must immediately notify Bluestone of any license suspension, restriction, revocation, driving-related arrest, insurance cancellation, loss of platform eligibility, address change, or other material eligibility change.

6. Allowing an unauthorized person to operate or possess the Vehicle is a material breach and makes Renter responsible for resulting loss, damage, claim denial, recovery expense, and contract charges.

4. TERM, EXTENSION, RENEWAL, AND RETURN

1. The rental begins when Bluestone gives Renter possession of the Vehicle or keys, whichever occurs first.

2. The rental ends only after the Vehicle is returned to the approved location, all keys and accessories are returned, Bluestone physically regains possession, and the initial return procedure is completed.

3. A rental does not automatically renew because the Renter keeps the Vehicle or because a payment method remains on file.

4. Every extension requires Bluestone’s written approval, advance payment, valid coverage, continued driver eligibility, and compliance with maintenance and inspection requirements.

5. Bluestone may decline an extension and require return at the end of the paid period.

6. Verbal statements do not extend the rental. Only written confirmation from Bluestone’s authorized communication channel is valid.

7. Leaving the Vehicle at an unapproved location, with a third party, or without completing return instructions does not end the rental or Renter’s responsibility.

5. RENT, PAYMENT, RECURRING CHARGES, AND CARD-ON-FILE AUTHORIZATION

1. All rent, taxes, approved protection or coverage charges, and extension charges are due in advance by the date and time shown in the Rental Summary, invoice, or written extension approval.

2. Renter must keep an active payment method with sufficient funds on file throughout the rental. Bluestone and its processor should retain payment tokens and limited account identifiers rather than full card data in the Agreement.

3. Renter authorizes Bluestone and its payment processor to charge the payment method recorded through the website or platform for rent, approved extensions, taxes, coverage charges, excessive dirtiness, pet or animal fees, smoking or specialized remediation, fuel, tolls, citations, late return, monitoring, towing, impound, recovery, keys, equipment, damage, theft, deductibles, loss of use, administrative charges, collection costs, and every other amount owed under the Agreement.

4. This authorization survives return because tolls, tickets, damage, claim costs, and other charges may be received or discovered later.

5. When reasonably practicable, Bluestone will provide an invoice or description of post-rental charges.

6. Replacing, locking, closing, or disputing a payment method does not eliminate the debt.

7. A chargeback or stop-payment request does not cancel the underlying obligation. A knowingly false dispute is a material breach, and Renter remains responsible for applicable processor fees and collection costs to the extent permitted by law.

6. NO SECURITY DEPOSIT

NO SECURITY DEPOSIT

Bluestone does not collect a security deposit. This is not a damage waiver, insurance policy, credit limit, cap on liability, or waiver of Bluestone’s right to charge the payment method on file, recover the Vehicle, collect amounts owed, or pursue other lawful remedies.

1. No deposit reduces the amount due at pickup only; it does not reduce Renter’s financial responsibility.

2. Renter may owe amounts substantially greater than the rental price, including the Vehicle’s actual cash value after an uncovered total loss or theft.

3. Renter remains responsible while an insurance or coverage claim is pending and for every unpaid deductible, exclusion, lapse, limit, or denied claim.

7. INSURANCE AND THIRD-PARTY COVERAGE REQUIREMENTS

The coverage method selected or approved for the rental is recorded through Bluestone’s website or rental platform. The Renter must continuously maintain an approved method from pickup until Bluestone physically regains possession of the Vehicle.

1. Renter-provided insurance is acceptable only if Bluestone verifies that the policy applies to the Vehicle, the sole Approved Driver, the rental dates and duration, the territory, and every Approved Use.

2. An approved third-party rental coverage option may be selected through Bluestone’s platform when available. Provider, cost, covered risks, limits, deductible, exclusions, and required disclosures are governed by the separate coverage documents.

3. Bluestone is not an insurer and does not promise that a personal, commercial, credit-card, rideshare, delivery-platform, or third-party policy will pay a claim.

4. Renter must disclose the actual intended use to Bluestone and to the applicable insurer or coverage provider. Rideshare, delivery, livery, commercial, and business use must be specifically covered when applicable.

5. Platform coverage alone is not acceptable unless Bluestone approves it in writing after reviewing the applicable evidence.

6. A coverage lapse, cancellation, denial, exclusion, exhausted limit, or unpaid deductible does not eliminate Renter’s contractual responsibility.

7. Renter authorizes Bluestone to contact insurers, agents, platforms, and coverage providers to verify coverage and claim information.

8. Renter must immediately stop operating and return the Vehicle if required coverage ends or cannot be verified.

9. No Bluestone loss-damage waiver, collision-damage waiver, liability policy, or promise to forgive damage is included unless separately offered, properly disclosed, and accepted in the platform or a written addendum.

8. PERMITTED USE

1. The Vehicle may be used only by the sole Approved Driver and only for the Approved Use recorded in the Rental Summary.

2. The Vehicle must be operated on legally maintained roads and parking areas and in compliance with all laws, platform rules, license restrictions, passenger limits, weight limits, safety instructions, and manufacturer warnings.

3. Seat belts and legally required child restraints must be used.

4. Renter must use reasonable care, secure the Vehicle and keys, and park in reasonably safe and lawful locations.

5. Approved gig use is permitted only while Renter maintains valid platform status and insurance or coverage applicable to that use.

6. Bluestone may restrict a platform, geographic area, category of use, or trip when continued use creates an unacceptable insurance, safety, mileage, maintenance, fraud, or loss risk.

9. PROHIBITED USES

1. Operation, possession, or control by anyone other than the sole Approved Driver.

2. Subrenting, subleasing, loaning, sharing, assigning, pledging, selling, transferring, or granting access to the Vehicle or keys.

3. Any use not recorded as an Approved Use or otherwise approved in writing before the use occurs.

4. Use while insurance or required third-party coverage is inactive, inadequate, expired, cancelled, or denied.

5. Driving while impaired by alcohol, cannabis, illegal drugs, medication, fatigue, illness, or any condition affecting safe operation.

6. Racing, speed testing, driver training, drifting, stunts, demolition, competitive events, or intentional abuse.

7. Towing or pushing another vehicle or trailer, off-road use, or use on roads likely to cause damage.

8. Use to commit, facilitate, or flee from a crime, or to transport contraband, stolen property, illegal drugs, unlawful weapons, or hazardous materials.

9. Passenger transportation, delivery, livery, or other compensated use unless specifically approved.

10. Overloading or exceeding manufacturer passenger, cargo, tire, or weight limits.

11. Driving into floodwater, standing water, closed roads, or conditions a reasonable driver would recognize as unsafe.

12. Continuing to drive after an overheating, oil-pressure, brake, tire, battery, engine, transmission, or other serious warning appears.

13. Removing, disabling, shielding, altering, disconnecting, damaging, or interfering with GPS, telematics, starter-interruption, diagnostic, odometer, emissions, or safety equipment.

14. Removing or altering plates, registration, toll tags, inspections, decals, warning labels, or documents.

15. Repairs, modifications, wiring, tinting, installations, bodywork, or key duplication without written approval.

16. Travel outside the continental United States, or travel into Mexico, without Bluestone’s express written authorization and all required insurance.

17. Leaving the Vehicle unlocked, leaving keys inside, or leaving the engine running while unattended.

18. Smoking, vaping, burning incense, burning any substance, or creating a persistent odor inside the Vehicle.

19. Transporting animals without written approval, except where applicable law requires otherwise.

20. Use after Bluestone demands return, terminates the rental, or gives notice that continued operation is unsafe or unauthorized.

10. VEHICLE CONDITION, INSPECTION, AND ACCEPTANCE

1. Before departure, Renter must inspect the Vehicle, review the electronic Vehicle Condition Report, and promptly document pre-existing damage with dated photographs or video through the approved process.

2. Unless reported before departure, Renter accepts the pickup condition shown in Bluestone’s inspection record and images, including visible body condition, glass, wheels, tires, interior, cleanliness, fuel, mileage, keys, and equipment.

3. Acceptance does not waive any nonwaivable obligation concerning vehicle safety.

4. Bluestone may use photographs, video, GPS data, diagnostic data, odometer records, inspections, repair estimates, receipts, claim records, and third-party reports to determine responsibility.

5. A return inspection is preliminary unless Bluestone marks it final. Concealed, undercarriage, interior, odor, tire, wheel, glass, electrical, and mechanical damage may be identified after cleaning or professional inspection.

11. CARE, SECURITY, AND MAINTENANCE

1. Renter must exercise the care a prudent owner would exercise, lock the Vehicle when unattended, retain all keys, park legally, and protect the Vehicle from theft, weather, vandalism, flood, misuse, and preventable damage.

2. Renter must monitor warning lights, engine temperature, oil condition, tire pressure, visible tire condition, fluid leaks, braking, unusual sounds, odors, vibration, handling, windshield damage, and odometer mileage.

3. Renter must immediately notify Bluestone of any warning light, mechanical concern, collision, flood exposure, tire damage, unsafe condition, or loss of a key.

4. Renter must make the Vehicle available for scheduled maintenance whenever Bluestone directs and at least every 5,000 miles unless Bluestone specifies a shorter interval.

5. Unlimited mileage does not excuse failure to attend maintenance. Renter must stop driving when continued operation could cause additional damage or create a safety risk.

6. Renter may not authorize repairs, towing, parts replacement, tire replacement, or modifications without Bluestone’s written approval, except an emergency tow reasonably necessary for immediate safety.

7. Renter is responsible for damage caused or worsened by ignored warnings, overheating, low oil, incorrect fuel or fluids, impact, potholes, curbs, road debris, improper tire pressure, abuse, neglect, unauthorized repairs, or missed maintenance.

8. Ordinary mechanical wear is Bluestone’s responsibility after inspection unless Renter caused or worsened the condition.

9. Bluestone does not guarantee a replacement Vehicle during maintenance, repair, recall, accident investigation, impound, recovery, or claim processing.

12. TIRES, GLASS, KEYS, EQUIPMENT, AND ACCESSORIES

1. Renter is responsible for tire punctures, sidewall damage, curb damage, impact-related blowouts, missing tires, and wheel, rim, hubcap, or alignment damage caused during the rental.

2. Renter is responsible for windshield chips or cracks caused during the rental, subject to applicable insurance or approved coverage.

3. Renter is responsible for lost, stolen, damaged, wet, altered, or duplicated keys and remotes, including programming and locksmith costs.

4. Renter is responsible for missing registration documents, toll tags, floor mats, chargers, cables, tools, spare tires, jacks, and other listed accessories.

5. Renter is responsible for damage caused by passengers, cargo, food, liquids, chemicals, animals, smoke, odors, improper cleaning, or unauthorized installations.

6. Normal wear is not charged unless Renter caused or accelerated it through misuse, neglect, or prohibited use.

13. ACCIDENTS, DAMAGE, THEFT, VANDALISM, AND CLAIMS

1. After any accident, theft, vandalism, fire, flood exposure, animal strike, hit-and-run, break-in, or other loss, Renter must stop safely and contact emergency services when necessary.

2. Renter must contact law enforcement when required or whenever another vehicle, injury, theft, hit-and-run, significant damage, suspected crime, or impound is involved.

3. Renter must notify Bluestone immediately and no later than two hours after becoming aware of the incident, then complete Bluestone’s incident report within 24 hours.

4. Renter must obtain involved-party names, addresses, telephone numbers, driver-license information, insurance information, vehicle descriptions, license plates, witness information, police report information, and clear photographs or video.

5. Renter may not admit fault, promise payment, settle a claim, release the Vehicle, or authorize repair or disposal without Bluestone’s written approval.

6. Renter must protect the Vehicle from additional damage and cooperate with Bluestone, insurers, coverage providers, law enforcement, adjusters, attorneys, investigators, repair facilities, and recovery providers.

7. Renter must promptly forward all demands, lawsuits, citations, notices, estimates, claim correspondence, and insurance communications.

8. Failure to report or cooperate may make Renter responsible for additional loss caused by the failure and may result in denial of insurance or third-party coverage.

14. RENTER RESPONSIBILITY FOR LOSS OR DAMAGE

1. To the maximum extent permitted by law, Renter is responsible for loss or damage occurring from pickup until Bluestone physically regains possession, except to the extent finally paid and resolved by applicable insurance or approved coverage.

2. Renter’s responsibility includes loss caused by the sole Approved Driver, an unauthorized driver, passengers, third parties, unknown persons, weather, road hazards, theft, vandalism, hit-and-run, or prohibited use, subject to applicable law.

3. Recoverable amounts may include repair cost; actual cash value for total loss or unrecovered theft; deductible; towing; recovery; storage; inspection; appraisal; reasonable loss of use; diminished value when recoverable; taxes; title and registration expense; keys; equipment; administrative claim expense; and reasonable collection or legal costs when permitted.

4. Renter remains responsible while a claim is pending and for any unpaid deductible, excluded loss, expired policy, denied claim, exhausted limit, false statement, unauthorized driver, late report, or failure to cooperate.

5. Bluestone will credit final insurance or coverage payments received for the same loss and will not obtain a double recovery.

15. CLEANING, SMOKING, ANIMALS, ODORS, AND BIOHAZARDS

NO STANDARD CLEANING FEE; EXCESSIVE DIRTINESS AND PET CHARGES

No standard cleaning fee applies for ordinary post-rental cleaning. A $100 excessive-dirtiness charge applies when cleaning beyond ordinary use is required. A $200 pet or animal fee applies when a pet or animal is transported or evidence of one is found, except where prohibited by applicable law. Smoking, biohazard, specialized remediation, and actual damage charges remain additional.

1. The Vehicle must be returned free of excessive dirt, mud, sand, trash, stains, food, spills, ashes, smoke, marijuana, vaping residue, animal hair, bodily fluids, insects, pests, strong odors, and personal property.

2. A $100 excessive-dirtiness charge applies when the Vehicle requires cleaning beyond ordinary post-rental cleaning.

3. A $200 pet or animal fee applies when a pet or animal is transported in the Vehicle or evidence of one is found, except where prohibited by applicable law. Actual damage and specialized remediation costs are additional.

4. Smoking, vaping, burning incense, marijuana use, and burning any substance are prohibited inside the Vehicle and are subject to the Fee Schedule.

5. Animals are prohibited unless Bluestone gives written approval or applicable law requires otherwise.

6. Renter authorizes cleaning, deodorizing, ozone, extraction, pest-control, biohazard, repair, replacement, and vehicle-downtime charges when the standard fee does not cover actual damage or specialized remediation.

16. FUEL RETURN REQUIREMENT

FUEL LEVEL AND REFUELING CHARGES

The Vehicle must be returned with the same fuel level provided at pickup. If returned with less fuel, Renter will be charged a $9.99 refueling service fee plus $5.99 per estimated gallon needed to restore the pickup fuel level.

1. Bluestone normally provides the Vehicle with a full tank unless otherwise documented at the start of the rental.

2. Pickup and return fuel levels may be documented by photographs, dashboard images, receipts, telematics, or inspection records.

3. Renter authorizes Bluestone to charge the payment method on file for applicable refueling charges.

4. Renter is responsible for actual damage and emergency expense caused by incorrect, contaminated, or insufficient fuel.

17. TOLLS, TICKETS, PARKING, TOWING, BOOTING, AND IMPOUND

1. Renter is responsible for the full amount of all tolls and related charges incurred while the Vehicle is in Renter’s possession.

2. Bluestone will charge a $4.99 toll-processing and administrative fee for each day on which one or more tolls are incurred. The fee will not exceed $50 for a single rental period and is not charged separately for every individual toll in the same billing batch.

3. Renter is responsible for penalties, collection charges, violation fees, and late fees resulting from tolls, tickets, parking, towing, booting, seizure, or impound, including charges received after return.

4. Toll transactions may not be reported until days or weeks after the rental. Renter authorizes post-rental charges for tolls and related amounts.

5. Bluestone may identify Renter to a toll authority, governmental agency, collection provider, or other lawful recipient; transfer liability when available; pay or dispute the charge; or otherwise resolve the matter.

6. Renter must immediately notify Bluestone if the Vehicle is towed, booted, seized, or impounded and may not attempt to release it without Bluestone authorization.

18. GPS, TELEMATICS, DIAGNOSTICS, AND STARTER INTERRUPTION

1. The Vehicle may contain technology that collects or transmits location, routes, movement, mileage, speed or driving events, battery condition, diagnostic data, ignition status, collision alerts, and tampering alerts.

2. Bluestone may use this information for theft prevention, recovery, maintenance, diagnostics, accident or claim investigation, fraud prevention, customer support, territorial enforcement, safety, and enforcement of the Agreement.

3. Renter consents to collection and use during the rental and during any unauthorized holdover or possession.

4. The Vehicle may contain starter-interruption technology. Bluestone will not intentionally disable a moving Vehicle. Where lawful and reasonably safe, Bluestone may prevent a stationary Vehicle from restarting after nonpayment, coverage lapse, fraud, unauthorized possession, GPS tampering, default, termination, or demand for return.

5. Renter may not remove, disconnect, block, shield, alter, damage, or interfere with tracking, diagnostic, telematics, recovery, odometer, or starter-interruption equipment.

Vehicle GPS and Telematics Acknowledgment

Renter understands that Bluestone rental vehicles contain GPS, telematics, diagnostic and security technology that may collect vehicle location and operational information during the rental, including while the vehicle is parked. I authorize Bluestone to use this information for vehicle security, theft prevention, recovery, maintenance, claims, accident investigation, enforcement of the rental agreement and other disclosed business purposes.

19. LATE RETURN AND UNAUTHORIZED HOLDOVER

1. The Vehicle must be returned by the date and time stated in the Rental Summary or written extension approval.

2. Any extension must be requested and approved in writing before the scheduled return time. Sending a request does not constitute approval.

3. A 29-minute grace period applies unless Bluestone has terminated the rental or demanded immediate return.

4. From 0 to 29 minutes late, no late-return charge applies.

5. From 30 to 89 minutes late, a $35 late-return fee applies.

6. From 90 minutes to less than two hours late, one full day at the Late Daily Rate applies.

7. From two hours to less than 24 hours late, one full day at the Late Daily Rate plus a one-time $50 late-return administrative fee applies.

8. Each additional 24-hour period or partial 24-hour period is charged as one additional day at the Late Daily Rate plus a $35 continued-overdue administration and vehicle-monitoring fee.

9. The continued-overdue fee covers contacting Renter, monitoring the Vehicle, attempting payment, documenting the overdue rental, reviewing coverage status, coordinating return, and preparing for possible recovery.

10. Late fees and additional rental charges do not extend the Agreement or authorize continued possession.

11. If Bluestone begins active physical recovery efforts beyond routine calls, messages, GPS review, and payment attempts, a $150 vehicle-recovery coordination fee applies in addition to actual and documented third-party recovery expenses.

12. Renter remains responsible until the Vehicle is returned to and accepted by Bluestone and authorizes charges arising from late or unauthorized retention.

20. DEFAULT, TERMINATION, AND LAWFUL VEHICLE RECOVERY

Events of Default

• Payment is not received when due or is declined, reversed, disputed, or charged back.

• Required insurance or third-party coverage expires, lapses, is cancelled, is denied, or cannot be verified.

• Renter provides false, altered, incomplete, or misleading identity, residence, payment, insurance, platform, or rental information.

• An unapproved person operates, possesses, accesses, or controls the Vehicle.

• The Vehicle is used for a prohibited or unapproved purpose or outside the authorized territory.

• Renter fails to return the Vehicle, attend required maintenance, allow inspection, report an incident, or cooperate with a claim.

• Renter tampers with GPS, telematics, odometer, starter-interruption, safety, plate, registration, or toll equipment.

• The Vehicle is abandoned, concealed, seized, impounded, exposed to an unacceptable risk, or believed to be involved in theft, fraud, conversion, illegal use, or unauthorized removal.

• Renter loses legal driving privileges or otherwise materially breaches the Agreement.

Bluestone Remedies

1. Upon default, Bluestone may terminate the rental, demand immediate return, stop approving extensions, charge amounts owed, contact insurers or authorities, and pursue lawful civil or criminal remedies.

2. After termination or demand, Renter must stop using the Vehicle, park it safely and legally, provide its exact location, remove personal property, return all keys, and cooperate with recovery.

3. To the extent permitted by law, Bluestone may locate the Vehicle through GPS, contact relevant persons or entities, use a licensed recovery or towing provider, prevent a stationary Vehicle from restarting, and peacefully recover the Vehicle from a lawful location.

4. Nothing authorizes trespass, breach of peace, unlawful entry, or intentional disabling of a moving Vehicle.

5. Renter is responsible for reasonable towing, recovery, storage, locksmith, transportation, investigation, and administrative expense caused by default.

21. RETURN PROCEDURE AND POST-RETURN INSPECTION

1. Renter must return the correct Vehicle at the required date, time, and location with all keys, remotes, documents, toll tags, equipment, accessories, and the same fuel level documented at pickup.

2. The Vehicle must be legally parked, free of personal property, and returned in substantially the same condition, ordinary wear excepted.

3. Renter must follow Bluestone’s electronic check-in instructions and provide requested return photographs or video.

4. After-hours return is allowed only under written instructions. Renter remains responsible until Bluestone confirms physical possession.

5. The initial inspection is not necessarily final. Bluestone may identify hidden, mechanical, undercarriage, interior, odor, tire, wheel, glass, electronic, or cleanliness issues after washing, cleaning, diagnostics, or professional inspection.

22. PERSONAL PROPERTY, ROADSIDE ASSISTANCE, AND BREAKDOWNS

Personal Property

1. Bluestone is not responsible for personal property lost, stolen, damaged, left in, removed from, or towed with the Vehicle, except where responsibility cannot legally be waived.

2. Renter must remove all property before return or recovery. Property found later may be stored, released, mailed at Renter’s expense, or disposed of as permitted by law.

3. Bluestone may remove personal property as reasonably necessary to protect, clean, repair, transport, store, or recover the Vehicle.

Roadside Assistance and Breakdowns

1. Renter must contact Bluestone before requesting non-emergency towing or roadside service.

2. Bluestone will select or approve the service provider and repair location.

3. Renter is responsible for roadside, towing, tire, locksmith, battery, fuel-delivery, and similar expense caused by lost keys, locked-in keys, empty fuel, incorrect fuel, impact, puncture, negligence, prohibited use, unauthorized repair, or failure to follow instructions.

4. Bluestone is responsible for approved expense caused solely by ordinary mechanical failure, subject to inspection and the Agreement.

5. Bluestone does not guarantee reimbursement for unapproved service or a replacement Vehicle.

23. NO OWNERSHIP INTEREST; INDEMNIFICATION; LIMITATION OF LIABILITY

No Ownership Interest

1. This is a rental only. Renter receives no ownership, equity, purchase credit, lease-to-own right, security interest, lien right, or authority to sell, assign, pledge, or retain the Vehicle.

2. All title and ownership rights remain with Bluestone or the titled owner.

Indemnification

1. To the extent permitted by law, Renter will defend, indemnify, and hold harmless Bluestone, its owners, officers, employees, contractors, agents, affiliates, and vehicle owners from claims, liabilities, penalties, losses, judgments, and reasonable expense arising from Renter’s possession or use, an unauthorized driver, prohibited use, violation of law, false information, coverage failure, tolls, citations, towing, impound, passengers, customers, platform users, or breach of the Agreement.

2. This obligation does not apply to the extent a final judgment determines that a loss was caused by Bluestone’s gross negligence, willful misconduct, or liability that cannot legally be waived.

Limitation of Bluestone Liability

1. To the maximum extent permitted by law, Bluestone is not liable for lost profits, lost wages, lost platform income, missed trips, lost business, consequential damages, personal property, repair delays, recalls, parts shortages, insurer decisions, platform failures, payment-processor failures, GPS-provider failures, tow-provider failures, or lack of a replacement Vehicle.

2. Nothing excludes or limits liability that applicable law does not permit the parties to limit.

24. COMMUNICATIONS, ELECTRONIC RECORDS, PRIVACY, AND INFORMATION USE

Communications

1. Renter authorizes transactional telephone calls, voicemail, text messages, email, electronic-signature notices, payment-platform notices, and other rental-related communications using the contact information provided through the website or platform.

2. Messages may concern payment, maintenance, coverage verification, return, safety, tolls, claims, recovery, collections, or account administration.

3. Renter must keep contact information current. Marketing communications require any separate consent required by law.

Electronic Acceptance and Records

1. The parties agree to conduct the transaction electronically. Website acceptance, electronic signatures, payment confirmations, identity-verification records, photographs, video, text messages, email, and electronic copies are intended to have the same effect as original records and handwritten signatures to the extent permitted by law.

2. Renter may request a copy of the Agreement and is responsible for retaining it.

Privacy and Information Use

1. Bluestone may collect and use information reasonably necessary to verify identity and eligibility, process payment, verify coverage, prevent fraud and theft, manage and locate the Vehicle, process claims and tolls, comply with law, protect the public, and enforce the Agreement.

2. Bluestone may disclose relevant information to payment processors, insurers, coverage providers, identity-verification or screening providers, law enforcement, toll authorities, attorneys, repair facilities, tow and recovery providers, platforms, governmental agencies, and other persons reasonably necessary to administer or enforce the rental.

3. Bluestone will not intentionally use vehicle technology to record private audio conversations unless separately disclosed and legally authorized.

25. COLLECTIONS, GOVERNING LAW, VENUE, AND GENERAL TERMS

Collections

1. To the extent permitted by law, Renter is responsible for reasonable collection-agency fees, court costs, filing fees, service fees, investigation expense, skip-tracing expense, recovery expense, and attorneys’ fees incurred to collect amounts owed or recover the Vehicle.

2. Acceptance of partial payment does not waive the remaining balance or any default unless Bluestone agrees in writing.

Texas Law and Venue

1. Texas law governs the Agreement, without regard to conflict-of-law principles.

2. Unless applicable law requires otherwise, any lawsuit arising from the Agreement must be filed in a court of competent jurisdiction in Collin County, Texas.

3. Either party may bring an eligible claim in a justice court or small-claims forum.

JURY TRIAL WAIVER

TO THE EXTENT LEGALLY ENFORCEABLE, BLUESTONE AND RENTER KNOWINGLY WAIVE TRIAL BY JURY FOR DISPUTES ARISING FROM THE AGREEMENT.

General Terms

1. The Agreement is the entire agreement concerning the rental and replaces prior discussions, advertisements, messages, and representations concerning the same rental.

2. If terms conflict, a later written addendum controls, followed by the Rental Summary, coverage election, Fee Schedule, these Terms, and the Vehicle Condition Report.

3. A change must be written and approved by Bluestone. Failure to enforce a provision once does not waive later enforcement.

4. If a provision is invalid or unenforceable, it will be modified only as much as necessary, and the remaining provisions will remain effective.

5. Renter may not assign the Agreement. Bluestone may assign ownership, servicing, payment, claim, or collection rights where permitted by law.

6. Payment, damage, indemnification, recovery, collection, privacy, dispute, toll, and post-rental obligations survive return or termination.

EXHIBIT A. FEE SCHEDULE

Charges apply unless the Rental Summary or a written addendum states otherwise. “Actual cost” includes reasonable third-party charges and directly related costs permitted by the Agreement and applicable law. Charges may be combined when separate conduct or losses support separate charges, but Bluestone will not collect twice for the same loss.

Charge or Event

Amount / Method

• Excessive dirtiness charge: $100 when cleaning beyond ordinary post-rental use is required

• Pet or animal fee: $200, except where prohibited by law; actual damage and specialized remediation are additional

• Smoking, vaping, marijuana, or burned-substance remediation: $350 plus actual damage or extended remediation

• Biohazard, bodily-fluid, infestation, or hazardous cleanup: Actual cost; minimum $300

• Fuel returned below pickup level :$9.99 refueling service fee plus $5.99 per estimated gallon needed to restore the pickup fuel level

• Incorrect or contaminated fuel: Actual repair, towing, fuel-system, and downtime costs

• 0 to 29 minutes late: No late-return charge

• 30 to 89 minutes late: $35 late-return fee

• 90 minutes to less than 2 hours late :One full day at the Late Daily Rate

• 2 hours to less than 24 hours late: One full day at the Late Daily Rate plus a one-time $50 late-return administrative fee

• Each additional 24-hour period or partial period: One additional day at the Late Daily Rate plus a $35 continued-overdue administration and vehicle-monitoring fee

• Returned, rejected, or reversed payment: $35

• Chargeback administrative expense: $35 plus actual processor and collection costs

• Mileage charge: $0 - unlimited mileage, subject to Agreement restrictions

• Tolls and related charges: Actual amount

• Toll-processing and administrative fee: $4.99 for each day one or more tolls are incurred; maximum $50 per rental period

• Toll penalties, collection charges, violation fees, or late fees: Actual amount

• Citation-processing fee: $25 per citation or notice

• Towing, booting, impound, or storage: Actual amount plus $100 administrative fee

• Lost or damaged key / remote: Actual replacement and programming cost plus $100

• Missing equipment, document, toll tag, or accessory:Actual replacement cost plus $25

• Unauthorized duplicate key: Actual rekeying / programming cost plus $150

• Unauthorized driver: $250 plus all resulting loss, damage, claim denial, and recovery expense

• Wrong return location: Actual transportation cost plus $100

• GPS / telematics / starter-device tampering: $250 plus inspection, repair, replacement, and recovery costs

• Vehicle-recovery coordination after active physical recovery begins: $150 plus all actual and documented towing, repossession, transportation, storage, locksmith, recovery- agent, legal, administrative, and other third-party expenses

• Abandoned Vehicle: Actual recovery and storage costs plus $250

• Unauthorized repair or modification: Actual restoration cost plus $100

• Damage appraisal / inspection:Actual reasonable cost

• Claim administration: Reasonable amount up to $150

• Repairs, deductible, towing, storage, total loss, loss of use, diminished value, taxes, title, or registration: Actual amount recoverable under the Agreement and applicable law

• Collection, court, service, investigation, skip-tracing, recovery, or attorneys’ fees: Actual reasonable amount to the extent permitted by law

Set by Bluestone Logistics Inc..

BLUESTONE LOGISTICS INC. PRIVACY POLICY AND DATA USE NOTICE

Vehicle Rentals | Website, Application, Screening, Payment, and Telematics Data

PLAIN-LANGUAGE SUMMARY

Bluestone collects information needed to evaluate rental applications, verify identity and insurance, process payments, manage rentals, protect vehicles, respond to accidents and claims, prevent fraud, and communicate with customers. Rental vehicles may transmit GPS, telematics, diagnostic, and security information. We do not sell sensitive, biometric, or precise-location data. This summary is only an overview; the complete Policy controls.

This Privacy Policy and Data Use Notice (the “Policy”) explains how Bluestone Logistics Inc. (“Bluestone,” “we,” “us,” or “our”) collects, uses, discloses, retains, and protects personal information when a person visits our website, submits an application, communicates with us, rents or seeks to rent a vehicle, uses a rental vehicle, purchases or provides insurance or third-party coverage, or otherwise interacts with Bluestone.

This Policy should be read together with Bluestone’s Vehicle Rental Terms and Conditions, Rental Summary, payment authorization, coverage disclosures, Vehicle Condition Report, cookie notice, and any separate consent presented during identity, biometric, background, or telematics processing.

This Policy does not control the independent privacy practices of third-party websites, payment processors, insurers, coverage providers, identity-verification providers, consumer-reporting or screening providers, gig platforms, or other services that maintain their own privacy notices.

POLICY CONTENTS

1 Scope and Roles

2 Information We Collect

3 Sources of Information

4 How We Use Information

5 Vehicle GPS, Telematics, and Security Technology

6 Identity, License, Insurance, and Screening Verification

7 How We Disclose Information

8 Advertising, Cookies, and Analytics

9 Payments and Financial Information

10 Data Retention

11 Security Practices

12 Privacy Choices and Rights

13 Marketing Communications

14 Children’s Privacy

15 Changes to This Policy

16 Contact Us

1. SCOPE AND ROLES

This Policy applies to personal information that Bluestone controls in connection with its rental business, including information collected online, by telephone, by text or email, through a rental or payment platform, in person, from a vehicle, or from authorized third parties.

Depending on the service, Bluestone may act as the business or controller that determines why information is processed. Certain vendors may act as service providers or processors on Bluestone’s behalf, while other entities - such as an independent insurer, coverage provider, payment processor, or gig platform - may act under their own legal authority and privacy policies.

2. INFORMATION WE COLLECT

The information collected depends on the customer’s interaction with Bluestone. We may collect the following categories:

A. Identity and contact information

· Full name, date of birth, age, signature or electronic acceptance record, residential and mailing address, email address, telephone number, and emergency or alternate contact information.

· Government-issued identification details, including driver’s license number, issuing state, class, restrictions, expiration date, and images of the front and back of the license or identification document.

· A photograph, selfie, video, liveness result, or identity-match result when used to confirm that an applicant is the person shown on an identification document.

B. Rental application and eligibility information

· Requested vehicle, rental dates, approved use, intended territory, personal or gig use, driving-platform status, prior rental history, application responses, references, and eligibility or risk-screening results.

· Information reasonably necessary to detect identity theft, fraud, unauthorized drivers, misuse, payment risk, vehicle theft, or violations of Bluestone’s rental requirements.

C. Insurance, coverage, and claims information

· Insurance carrier, policy number, effective and expiration dates, insurance card, declarations page, agent or carrier contact information, coverage verification, claim number, adjuster information, deductible, coverage decision, and related correspondence.

· Information regarding third-party rental protection, collision, liability, rideshare, delivery, or other coverage selected, purchased, or provided for the rental.

D. Payment and transaction information

· Billing name and address, payment token, card brand, limited card digits, expiration information made available by the processor, payment status, invoices, refunds, disputes, chargebacks, recurring-payment authorizations, and amounts owed.

· Bluestone does not intend to receive or retain a customer’s full payment-card number or card security code when payment is processed through an authorized payment processor.

E. Rental, vehicle, and usage information

· Vehicle assigned, key and equipment records, pickup and return details, mileage, fuel level, tolls, parking or traffic charges, vehicle-condition photographs and video, inspection records, maintenance, repairs, damage, accidents, theft, roadside assistance, impound, recovery, and communications about the rental.

· Vehicle-generated information such as current or historical location, route or movement information, mileage, speed or driving-event data when available, ignition status, battery status, diagnostic codes, maintenance alerts, device tampering, and starter-interruption status.

F. Website, device, and communications information

· Internet Protocol address, browser and device type, operating system, pages viewed, dates and times, referring pages, cookie or similar identifiers, form activity, and general website-interaction data.

· Emails, texts, calls, voicemails, chat messages, customer-service records, social-media messages, reviews, photographs, documents, and other content a person provides to us.

G. Sensitive information

· Some information may be considered sensitive under applicable law, including driver’s license information, financial-account information, precise vehicle location linked to a renter, and biometric data generated for identity matching.

· Bluestone does not request information about race, religion, health, sexuality, citizenship, or immigration status unless a specific lawful and necessary purpose is clearly disclosed.

3. SOURCES OF INFORMATION

We may collect information:

· Directly from an applicant, renter, authorized contact, or person communicating with Bluestone.

· Automatically from Bluestone’s GoDaddy website and forms, the 1Now rental and application platform, Square payment services, communication tools, and Trackhawk GPS, telematics, diagnostic, and security devices installed in vehicles.

· From GoDaddy, 1Now, Square, Trackhawk, identity-verification providers, driver-screening or consumer-reporting providers, insurers, insurance or rental-coverage providers, claims administrators, toll authorities, law enforcement, towing or impound facilities, repair vendors, roadside providers, and gig or delivery platforms when authorized or otherwise permitted by law.

· From public records, fraud-prevention databases, sanctions or watchlist services, social or professional profiles made publicly available, and other lawful sources used to verify identity, eligibility, or risk.

· From another person who reports an accident, claim, unauthorized use, vehicle condition, payment issue, or safety concern involving the renter or Vehicle.

4. HOW WE USE INFORMATION

Bluestone may use personal information to:

· Receive, review, approve, decline, or administer rental applications and reservations.

· Verify identity, age, driver-license status, address, payment method, insurance, coverage, gig-platform eligibility, and other rental qualifications.

· Prepare rental records, assign vehicles, process pickup and return, communicate instructions, and provide customer support.

· Process rent, recurring charges, extensions, refunds, tolls, tickets, fuel, cleaning, damage, claims, deductibles, recovery costs, and other amounts authorized by the rental agreement.

· Locate, protect, maintain, recover, disable, or inspect a Vehicle; detect tampering, theft, fraud, unauthorized drivers, prohibited use, or other contract violations; and respond to emergencies, accidents, claims, and roadside events.

· Confirm compliance with rental terms, approved territory, maintenance requirements, return obligations, insurance, and coverage conditions.

· Operate, secure, troubleshoot, analyze, and improve our website, booking process, fleet operations, customer service, marketing, and fraud controls.

· Maintain business, tax, accounting, legal, safety, compliance, and insurance records; establish, exercise, or defend legal claims; respond to subpoenas, court orders, law-enforcement requests, or government inquiries.

· Send transactional communications and, where permitted, marketing or promotional communications.

· Perform any other purpose disclosed at collection, requested by the customer, or permitted by law.

5. VEHICLE GPS, TELEMATICS, AND SECURITY TECHNOLOGY

IMPORTANT VEHICLE-LOCATION NOTICE

Bluestone rental vehicles may contain active GPS, telematics, diagnostic, and security devices. These devices may transmit precise or approximate location and other vehicle information during the rental, including while the Vehicle is parked. Removing, disabling, blocking, or tampering with a device is prohibited under the rental terms.

Bluestone may access and use vehicle-generated data for legitimate rental and fleet-management purposes, including:

· Locating a Vehicle for theft prevention, recovery, repossession after termination or nonpayment, roadside assistance, emergency response, or confirmation of return.

· Investigating unauthorized territory, prohibited use, suspected fraud, device tampering, accident circumstances, damage, theft, tolls, impound, abandonment, or a dispute.

· Monitoring mileage, ignition, battery, diagnostic, and maintenance conditions; scheduling service; and protecting the Vehicle from avoidable damage.

· Supporting lawful stationary starter interruption or recovery procedures when permitted by the rental agreement and applicable law.

· Providing information to insurers, coverage providers, claims administrators, law enforcement, courts, or other parties when reasonably necessary for a claim, investigation, safety issue, recovery, or legal obligation.

Bluestone does not sell precise vehicle-location data. Access should be limited to authorized personnel and service providers with a legitimate operational, safety, claims, fraud, or legal need. Historical location data may be retained longer when connected to an open rental, toll, accident, claim, theft, recovery, payment dispute, litigation hold, or legal requirement.

6. IDENTITY, LICENSE, INSURANCE, AND SCREENING VERIFICATION

Bluestone management may manually review information submitted in an application and may use third-party identity-verification and driver-screening providers. Verification may include document-authenticity checks, selfie or liveness checks, driver-license checks, insurance confirmation, address or telephone verification, payment-risk signals, public-record searches, fraud indicators, and other eligibility screening permitted by law.

Automated tools may flag inconsistencies, suspected fraud, or risk factors. Bluestone may review those results when making a rental decision. A favorable verification result does not guarantee approval, and an approval may be withdrawn if submitted information is inaccurate, incomplete, expired, fraudulent, or no longer satisfies rental requirements.

If a service creates or processes facial geometry or another biometric identifier for identity matching, Bluestone or the applicable provider will present any separate notice and obtain any consent required by law before capture. Bluestone does not sell biometric data. Where Bluestone possesses biometric identifiers, they will be protected and destroyed within the period required by applicable law after the purpose for collection ends, unless retention is otherwise required by law.

When a third-party consumer report or background report is used, additional authorizations, notices, dispute rights, or adverse-action procedures may apply. Those procedures may be provided separately and are not replaced by this Policy.

7. HOW WE DISCLOSE INFORMATION

Bluestone may disclose personal information only as reasonably necessary for the purposes described in this Policy, including to the following categories of recipients:

Service providers and contractors: GoDaddy for website hosting and forms; 1Now for rental applications, booking, and rental administration; Square for payment processing; identity-verification and driver-screening providers; insurance or rental-coverage providers; cloud storage, communications, cybersecurity, accounting, document storage, analytics, and other operational support providers. Bluestone may also use authorized remote staff or virtual assistants for limited marketing, lead-management, scheduling, or administrative duties. Such personnel may operate from the United States or other countries and may access only the minimum information needed for assigned duties.

Insurance, coverage, and claims parties: Roamly or other applicable insurers, insurance agents, third-party driver or rental-coverage providers, claims administrators, adjusters, appraisers, attorneys, medical or emergency responders when necessary, and other parties involved in coverage verification, an accident, loss, or claim.

Fleet and transportation service providers: Trackhawk and other GPS or telematics vendors, toll processors, roadside providers, repair and maintenance shops, towing and impound facilities, vehicle transporters, recovery agents, dealerships, and vehicle owners whose vehicles are administered by Bluestone.

Payment, collection, and fraud-prevention parties: Payment processors, financial institutions, chargeback or dispute networks, fraud-prevention services, collection agencies, and legal service providers.

Governmental, legal, and safety recipients: Law enforcement, courts, regulators, government agencies, emergency services, and other parties when disclosure is required or permitted by law, needed to protect a person or property, or reasonably necessary to investigate fraud, theft, unauthorized use, or a safety issue.

Marketing and analytics providers: Advertising, social-media, analytics, and campaign-management providers used to measure marketing, communicate with prospects, or reach audiences, subject to the choices and disclosures described below.

Business transaction recipients: A buyer, lender, investor, insurer, auditor, successor, or professional adviser in connection with financing, due diligence, reorganization, sale, merger, transfer, or other business transaction, subject to appropriate confidentiality and legal requirements.

At the customer’s direction: A person or organization the customer authorizes us to contact or share information with, including an insurer, agent, gig platform, employer, emergency contact, attorney, or other representative.

Bluestone does not sell personal information for monetary consideration. Bluestone does not sell sensitive data, biometric data, driver-license data, payment-card data, or precise vehicle-location data.

8. ADVERTISING, COOKIES, AND ANALYTICS

Our website and marketing pages may use cookies, pixels, tags, local storage, analytics tools, and similar technologies to operate forms, remember preferences, measure traffic and campaign performance, prevent fraud, and improve the customer experience.

We may use social-media and advertising platforms to promote Bluestone, measure whether an advertisement led to a visit or application, and communicate with people who interacted with our pages. Depending on the technology and applicable law, some advertising-related disclosures may be treated as “targeted advertising,” “sharing,” or a “sale,” even when no money is paid for the data.

Where required, Bluestone will provide a cookie control or another method to opt out of targeted advertising or similar processing. A person may also contact us using the methods in Section 16. Browser settings may block or delete cookies, but doing so may affect website functionality.

9. PAYMENTS AND FINANCIAL INFORMATION

Payments are processed through Square or another authorized third-party payment provider. Bluestone should receive a payment token and limited transaction information rather than a full card number or card security code. The payment provider independently processes payment credentials under its own privacy and security terms.

Bluestone may retain transaction records, invoices, payment status, limited card identifiers, authorizations, refunds, disputes, chargebacks, and collection records for rental administration, accounting, fraud prevention, legal compliance, and enforcement of the rental agreement.

10. DATA RETENTION

Bluestone retains personal information only for as long as reasonably necessary for the purposes described in this Policy, including to process an application, administer an active rental, support repeat rentals, maintain safety and fleet records, collect amounts owed, resolve tolls or disputes, handle accidents or claims, prevent fraud, comply with accounting or legal obligations, and establish or defend legal rights.

Retention periods vary by data type. Information may be kept longer when connected to an open claim, unpaid balance, chargeback, fraud investigation, theft, recovery, accident, litigation hold, subpoena, regulatory inquiry, or other legal requirement. When information is no longer needed, Bluestone will take reasonable steps to delete, deidentify, or securely dispose of it.

Bluestone may retain a minimal suppression record, such as an email address or telephone number, after an opt-out request so that the preference can be honored.

11. SECURITY PRACTICES

Bluestone uses administrative, technical, contractual, and physical safeguards designed to protect personal information based on its sensitivity and the size and nature of our operations. Measures may include role-based access, least-privilege permissions, multifactor authentication, password controls, encryption or secure transmission where appropriate, payment tokenization, confidentiality obligations, staff training, vendor review, logging, backups, and incident-response procedures.

Authorized employees, virtual assistants, contractors, and vendors are expected to access customer information only for legitimate assigned duties and to follow Bluestone’s confidentiality and security requirements. Under Bluestone’s current practices, identity and screening reviews are handled directly by Bluestone management. Virtual assistants may receive limited lead-management information, such as a customer’s name, contact method, vehicle interest, and inquiry or booking status, but are not given access to driver’s-license or selfie images, residential addresses, insurance documents, driver-screening reports, payment credentials, or precise GPS and telematics history. If Bluestone’s access practices change, access will remain limited by role, business need, and reasonable safeguards. No security program can eliminate all risk, and Bluestone cannot guarantee that unauthorized access, loss, misuse, or disclosure will never occur.

If a security incident affects personal information, Bluestone will investigate and provide notifications to affected persons, regulators, or others when required by applicable law.

12. PRIVACY CHOICES AND RIGHTS

Depending on where a person resides and which law applies, the person may have the right to:

· Confirm whether Bluestone processes personal information and request access to it.

· Correct inaccurate personal information.

· Request deletion of personal information, subject to legal, contractual, safety, fraud, claims, accounting, and recordkeeping exceptions.

· Obtain a portable copy of certain information.

· Opt out of the sale of personal information, targeted advertising, or certain profiling where applicable.

· Withdraw consent for processing that is based on consent, without affecting processing that occurred before withdrawal.

· Appeal a decision denying a privacy request where applicable.

· Exercise privacy rights without unlawful discrimination or retaliation.

To submit a request, email info@bluestone-logistics.com or mail a written request to Bluestone Logistics Inc., 1705 Bird Cherry Lane, Prosper, Texas. A request should identify the person, the right being exercised, and the information or account involved. Do not send full payment-card information by email.

Bluestone may request reasonable information to verify identity and authority before acting on a request. An authorized agent may submit a request when permitted by law, but Bluestone may require proof of authorization and may verify the request directly with the consumer. Bluestone will respond within the period required by applicable law and will explain any denial and available appeal process.

Privacy requests do not automatically cancel a rental, erase amounts owed, remove legally required records, or prevent Bluestone from retaining information needed for safety, fraud prevention, claims, disputes, insurance, tax, accounting, or legal purposes.

13. MARKETING COMMUNICATIONS

A person may unsubscribe from promotional emails by using the unsubscribe link or contacting Bluestone. A person may opt out of promotional text messages by replying STOP or following the instructions provided in the message. Consent to receive marketing texts is not a condition of renting a vehicle.

Even after a marketing opt-out, Bluestone may continue to send non-promotional communications concerning an application, active rental, payment, return, insurance, maintenance, safety, accident, claim, toll, dispute, legal notice, or privacy request.

14. CHILDREN’S PRIVACY

Bluestone’s rental services are intended for adults who meet the minimum driver-age and eligibility requirements. Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. If we learn that such information was collected without legally valid authorization, we will take reasonable steps to delete it.

15. CHANGES TO THIS POLICY

Bluestone may revise this Policy to reflect changes in law, technology, vendors, rental practices, or business operations. The revised Policy will identify a new effective date and will be posted through the website or rental platform. When required, Bluestone will provide additional notice or obtain consent before using personal information for a materially different purpose.

16. CONTACT US

Bluestone Logistics Inc.

info@bluestone-logistics.com

1-480-431-2007

1705 Bird Cherry Lane, Prosper, Texas

CUSTOMER NOTICE

This Policy is intended to describe Bluestone’s actual data practices. It does not create insurance coverage, guarantee rental approval, modify the Vehicle Rental Terms and Conditions, or replace a separate authorization or consent required for payment, background screening, consumer reports, biometrics, marketing texts, or other regulated processing.

Set by Bluestone Logistics Inc..

RESERVATION CANCELLATION, CHANGE, REFUND, AND NO-SHOW POLICY

HOW THIS POLICY IS ACCEPTED

This Policy contains no customer-entry or signature fields. It is incorporated into Bluestone’s Vehicle Rental Terms and Conditions and the electronic Rental Summary. By completing a booking, authorizing payment, electronically accepting the rental documents, or taking possession of a vehicle, the customer agrees to this Policy.

1. WHEN A CANCELLATION BECOMES EFFECTIVE

Cancellation deadlines are measured using U.S. Central Time and the scheduled reservation start time shown in the Rental Summary. A cancellation must be submitted through Bluestone’s website or 1Now platform, by email to info@bluestone-logistics.com, or by text message to 1-480-431-2007. A telephone request must be followed by written confirmation. The time Bluestone receives the written request controls.

2. CANCELLATION MORE THAN 24 HOURS BEFORE START

When Bluestone receives the cancellation more than 24 hours before the scheduled reservation start time, the customer will be charged a $25 cancellation fee. All remaining prepaid rental charges, booking fees, coverage charges, and other refundable amounts will be refunded to the original payment method.

3. CANCELLATION WITHIN 24 HOURS OF START

When Bluestone receives the cancellation 24 hours or less before the scheduled reservation start time, including after the scheduled start time but before the reservation is treated as a no-show, Bluestone may retain or charge the following amounts:

• $25 cancellation fee;

• one day of the applicable base rental charge stated in the Rental Summary;

• the booking fee disclosed at checkout; and

• the actual cost of insurance, protection, or other coverage that Bluestone purchased specifically for the reservation and that the provider will not refund, cancel, or credit to Bluestone.

Bluestone will not charge the customer for insurance or coverage that was never purchased, was refunded, was canceled without cost, or was credited back to Bluestone. Any remaining prepaid balance will be refunded.

4. NO-SHOWS AND FAILURE TO PICK UP

A customer is considered a no-show when the customer has not completed pickup within 60 minutes after the scheduled start time, has not obtained Bluestone’s written approval for a later pickup, and cannot be reached using the contact information provided. A no-show is charged under the cancellation-within-24-hours rule.

The same rule applies when a confirmed customer fails to appear with the required valid driver’s license, approved payment method, required insurance or coverage, or other disclosed pickup requirements, or provides materially false or inconsistent application information. This provision does not apply when Bluestone declines an application before confirming the reservation.

5. CHANGES AND RESCHEDULING

Reservation changes are subject to vehicle availability and Bluestone’s written approval. A change may cause the rental rate, taxes, booking fee, coverage cost, or other charges to increase or decrease. Unless Bluestone states otherwise in writing, moving the reservation to a later date does not reset the cancellation deadline. If a changed reservation is later canceled, Bluestone may calculate the cancellation charge using the original scheduled start time to prevent avoidance of this Policy.

A request to change the vehicle class, customer, approved driver, rental purpose, pickup date, or rental duration may require a new application, additional screening, revised coverage, or a new reservation.

6. CANCELLATION BY BLUESTONE

If Bluestone cannot provide the reserved vehicle or a reasonably comparable substitute accepted by the customer, Bluestone will refund all amounts paid for the affected reservation, including the booking and cancellation fees. Bluestone may also cancel a reservation for safety, fraud, payment failure, false information, failure to satisfy rental qualifications, prohibited intended use, or failure to provide required documents. Charges in those circumstances will depend on whether the cancellation was caused by Bluestone or by the customer’s failure to satisfy previously disclosed requirements.

Bluestone is not responsible for airfare, lodging, lost wages, rideshare costs, missed appointments, or other indirect or consequential expenses resulting from a canceled reservation, except where applicable law requires otherwise.

7. REFUNDS

Approved refunds will be sent to the original payment method. Bluestone generally initiates refunds promptly after the cancellation is processed, but the customer’s bank or card issuer may require approximately 5 to 10 business days, or longer in some cases, to post the credit. Processing delays controlled by the financial institution are not controlled by Bluestone.

8. LIMIT ON CANCELLATION CHARGES

Cancellation and no-show deductions will not exceed the total amount prepaid for the reservation. Bluestone will provide an itemized explanation upon reasonable request. Taxes or government charges that are not owed after cancellation will be refunded unless they are nonrefundable under applicable law or provider rules.

9. EXTENUATING CIRCUMSTANCES

Bluestone may waive or reduce a cancellation charge in its discretion for a documented emergency, hospitalization, death in the immediate family, government evacuation, severe weather emergency, or other extraordinary circumstance. A waiver is not guaranteed and does not create a right to a waiver in another case.

10. EXAMPLES

Example 1 - More than 24 hours: A reservation beginning Friday at 3:00 p.m. is canceled Wednesday at noon. Bluestone retains $25 and refunds the remaining prepaid amount.

Example 2 - Within 24 hours: A reservation beginning Friday at 3:00 p.m. is canceled Friday at 9:00 a.m. Bluestone may retain $25, one day of base rent, the disclosed booking fee, and only the actual nonrefundable coverage cost. The remaining prepaid balance is refunded.

Example 3 - Bluestone cancellation: Bluestone cannot provide the vehicle and the customer declines a substitute. Bluestone refunds the full amount paid.