Atl rentals

Set by Atl rentals.

Agreement

Terms & Conditions

These sections provide clear guidelines and responsibilities for guests renting vehicles from Atl rentals, ensuring transparency and clarity in all interactions and transactions.

• Minimum Rental Age: GUEST must be at least 25 years old to book and utilize a vehicle.

• Guest Responsibilities: GUEST refers to the primary person who booked the trip and any authorized secondary drivers. GUEST must provide a valid phone number and treat the vehicle and any extras well, ensuring timely return in the same condition. Only approved drivers may drive the vehicle.

• Scope of Use: GUEST may access the rental vehicle only during the trip period and must return it on time to the specified location. GUEST must present a valid driver's license and exercise reasonable care. Atl rentals may terminate the trip for misuse and require the vehicle’s return. Seat belts and child safety laws must be adhered to, and the vehicle must not be taken out of the state without written authorization.

• Driver Requirements: The primary driver must pick up and return the vehicle, and only approved additional drivers may operate it.

• Prohibited Use / Operations: The vehicle must not be used for: 1. Any purpose without company consent. 2. By anyone under 25 or without a valid license. 3. For hire, towing, racing, illegal activities, or while impaired. 4. Off-roading or driving on unpaved roads.5. Carrying hazardous materials or exceeding capacity. 6.Reckless driving, speeding, or parking in restricted areas.

• Smoking and Narcotics: All vehicles are non-smoking and narcotic-free. Violations will incur a $500 cleaning fee plus additional costs for any damages.

• Animals: Animals are prohibited in Atl rentals vehicles unless authorized. Violations will result in a $150 administrative fee plus cleaning fees and potential trip cancellation.

• Occupants: GUEST must not exceed the number of passengers authorized by the vehicle's seating capacity. Excess occupants will incur a $100 fee per unauthorized passenger and subject to termination. Atl rentals cannot be held responsible for the safety of other guests

• Fuel: Vehicles must be returned with the same fuel level as at the start of the trip. Failure to do so will result in charges for fuel costs plus a $15 convenience fee.

• Cleaning Fee Levels: Atl rentals provides basic cleaning. Additional fees will apply for moderate to severe dirt, bug debris, stains, or spills beyond the basic cleaning. Cleaning fees vary based on the condition of the vehicle upon return: Moderate Cleaning ($50) - Includes mud, sand, moderate bug debris, minor odors, and small spills. Heavy Cleaning ($100) - For moderate stains, heavy odors (e.g., smoke), and extensive bug debris. Severe Cleaning ($150) - Involves steam cleaning or full detailing due to significant damage. Pet Hair Removal ($150) - Specifically for extensive pet hair. Multiple Issues Cleaning ($250) - Applies when multiple cleaning levels are required.

• Vehicle Care: GUEST must not use any chemicals or cleaners on the vehicle's interior. Violations will result in liability for any resulting damages. GUEST is liable for any damage to the vehicle's tinted windows and will be charged for repairs at market value.

• Insurance: GUEST must have and provide proof of primary vehicle insurance that covers the rental vehicle and any potential damages or injuries.

• Legal Notice: By booking, GUEST agrees to Atl rentals terms and conditions and authorizes charges for damages, fees, and violations.

• Hybrid/Electric Vehicles: Guests must return hybrid/electric vehicles fully charged (90-100%). Guests should maintain the charge above 30% throughout the reservation.

• Use of GPS Tracking Devices: Guests have no expectation of privacy regarding vehicle location. Disabling GPS may result in trip cancellation and fees.

• Additional Charges: Guests are responsible for all charges including airport fees, vehicle recovery, and missing keys/fobs.

• Taxes, Surcharges & Fees: Guests pay applicable taxes, surcharges, and additional fees specified in the rental agreement.

• Cancellation, Late Pick-Up or Return Fees, No Show: Cancellation fees apply after specified periods. No-shows incur full reservation costs. Additional fees apply for late pick-up or return without authorization.

• Penalties: Violations of rental terms may result in trip cancellation, damages fees, and administrative penalties up to $250 per violation.

• Payment: Payments must match the guest's name on the reservation. Cash payments may be accepted under specific circumstances.

Eligibility and driver's licence

To rent from us you must:

• Meet our minimum age requirement for the vehicle you book.

• Hold a valid driver's licence that is accepted for the full rental period.

• Pass our identity and licence verification.

We may refuse or cancel a rental if we cannot verify this information.

Booking and payment

Your booking is confirmed once we accept it and take the payment due. The price shown at checkout includes the rental charges, taxes and fees listed there. Additional charges may apply after the rental, as set out below. Payments are taken by card through our payment provider.

Security deposit

We may require a security deposit of . The deposit is refundable after the vehicle is returned and inspected, less any amounts you owe us under these terms or the rental agreement. Your bank may take some time to show the refund.

Cancellations and changes

If you need to cancel or change your booking, please contact us as early as you can. Any refund depends on the rental agreement and on when you contact us.

Pickup, return and late returns

Please pick up and return the vehicle at the agreed place and time, and bring your driver's licence. If you will be late, contact us as soon as possible. Late returns may be charged extra, as set out in the rental agreement.

Vehicle use and prohibited uses

Only the driver named on the rental agreement, and any additional drivers we approve, may drive the vehicle. You must not:

• Drive under the influence of alcohol or drugs.

• Use the vehicle for racing, towing, off-road driving or any illegal purpose.

• Carry more people or weight than the vehicle is designed for.

• Smoke in the vehicle or leave it unlocked and unattended.

• Take the vehicle outside the area allowed in the rental agreement.

Fuel, tolls, tickets and fines

Unless the rental agreement says otherwise, return the vehicle with the same fuel or charge level it had at pickup. You are responsible for tolls, parking and traffic tickets or fines during your rental. If we have to pay one, we may charge it to you, plus any admin fee set out in the rental agreement.

Damage, loss and accidents

Please report any accident, damage, theft or breakdown to us as soon as possible, and to the police where required. Take photos of any damage. You may be responsible for damage to or loss of the vehicle during your rental, as set out in the rental agreement.

Insurance

Insurance options and requirements are explained at booking and in the rental agreement. You are responsible for making sure you have the cover you need for your rental. Please read the terms of any cover you choose, including what it does not cover.

Liability

To the extent the law allows, we are not responsible for loss of or damage to your belongings left in the vehicle, or for indirect losses caused by delays or vehicle unavailability. Nothing in these terms limits any right you have under the law that cannot be limited.

Changes to these terms

We may update these terms from time to time. The version on this page when you book applies to your booking.

Contact us

Questions about these terms? Contact Atl rentals:

• Phone: 17707563800

• Email: christylynnarvenllc@gmail.com

• Address: Palmetto, GA, USA

Set by Atl rentals.

Who we are

Atl rentals ("we", "us") rents vehicles to customers. This policy explains what personal information we collect when you use our website or rent a vehicle from us, and how we handle it.

Information we collect

We collect the information we need to run your rental:

• Your name, email address and phone number.

• Your driver's licence and ID details, so we can verify who you are and that you may drive.

• Booking details, such as the vehicle, dates, pickup and return locations.

• Device and usage data, such as your browser, IP address and the pages you visit on our site.

How we use your information

We use your information to:

• Create and manage your booking and rental.

• Verify your identity and eligibility to rent.

• Take payments and handle deposits and refunds.

• Contact you about your booking, including by email and text message.

• Keep our site secure, prevent fraud and meet legal requirements.

• Understand how our site is used and improve it.

Payments

Payments are processed by our payment providers, Stripe or Square. We do not store your full card number on our systems. Your card details are handled by the payment provider under its own privacy policy.

Cookies, analytics and advertising

We use cookies and similar technologies, including PostHog analytics, the Meta pixel and Google tags, to measure how our site is used and to measure and improve our ads.

You can opt out by changing your browser's cookie settings, using your browser's tracking protection, or adjusting your ad preferences in your Meta and Google accounts. Some parts of the site may work less well if you block cookies.

Text messages

If you give us your mobile number when you book, we may send you text messages about your booking, such as confirmations, reminders and pickup or return details.

• By providing your number you agree to receive these messages.

• Reply STOP at any time to opt out. Reply HELP for help.

• Message and data rates may apply.

• Message frequency varies.

Mobile information is not sold or shared with third parties for their marketing purposes.

Sharing your information

We do not sell your personal information. We share it only with partners who help us provide your rental, such as insurance, identity-verification and payment providers, and only as needed for that purpose.

We may also share information when the law requires it, or to protect our rights, our vehicles and our customers.

Data retention

We keep your information for as long as we need it to provide our services, resolve disputes, and meet legal, tax and insurance obligations. After that we delete it or make it anonymous.

Your choices and rights

You can ask us to see, correct or delete the personal information we hold about you, subject to what we must keep by law. You can also opt out of marketing messages and of text messages at any time. To make a request, contact us using the details below.

Children

Our services are for adults who are old enough to rent a vehicle. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The latest version is always on this page.

Contact us

Questions about this policy? Contact Atl rentals:

• Phone: 17707563800

• Email: christylynnarvenllc@gmail.com

• Address: Palmetto, GA, USA

Privacy Policy

Privacy Policy

• Information Collection:

• We collect personal information including but not limited to your name, address, phone number, email, driver’s license number, and insurance details when you enter into a rental agreement.

• We may also collect information about your use of our vehicles through telematics systems, including location, odometer readings, fuel levels, and other diagnostic data.

• Use of Information:

• We use your information to facilitate the rental agreement, manage your rental, provide customer service, and process payments.

• We may use telematics data to monitor vehicle performance and location for safety, maintenance, and recovery purposes.

• Information Sharing:

• We may share your information with third parties for billing, processing, and legitimate business purposes.

• We may disclose your information to law enforcement agencies or other third parties if required by law or to protect our rights and property.

• Security:

• We implement security measures to protect your information from unauthorized access, use, or disclosure.

• Data Retention:

• We retain your information for as long as necessary to fulfill the purposes for which it was collected or as required by law.

• Your Rights:

• You have the right to access, correct, or delete your personal information by contacting us at the address provided in your rental agreement.

Set by Atl rentals.

Cancellation Policy

Cancellation Policy

-See instructions for how to cancel a BOOKING

Cancellation, Late Pick-up, or Return Fees, No Show

CLIENT CANCELLATION

*Client may cancel their booking through our email or business contact number, and the cancellation is effective immediately. Whether the Client received a full refund, a partial refund, or receives no refund depends on the circumstances. The total amount refunded will depend on when the Client cancels the booking, the length of the booking, and the booking type. The cancellation period is based on the vehicle’s time zone.

Free Cancellation

*Until 12 hours before booking start;

*If a client requests a booking modification and Atl rentals accepts, that modification does not reset the free cancellation period for the booking. It remains tied to the original booking time.

Clients are only eligible for a full refund if they: do not accept the vehicle, do not check in for the booking, and immediately contact Atl rentals through email or phone support to report the issue;

Cancellations outside the free period

*If a client wants to cancel a booking after check in, we encourage them to notify Atl rentals via email or phone support as soon as possible. We’ll issue a partial refund to clients who cancel in this manner and do not fall within the free cancellation period.

*For canceled booking that are longer than 2 two days, we’ll refund the client the booking price and booking fee minus the average of one day’s cost, the protection plan, any Extras, any state/local fees and half of any delivery fee.

*For canceled booking that are two days or shorter, we’ll refund the client the booking price and booking fee minus half the average of one day’s cost, the protection plan, any Extras, any state/local fees, and half of any delivery fee.

Client no-show

*If a client fails to cancel and doesn’t show up for the booking within 30 minutes of the booking’s scheduled start time, it’s a client no-show.

*A client who shows up to a booking with no license, with an invalid license, or who sends their additional driver in their place is also a client no-show. Atl rentals will cancel a client no-show booking, and we’ll issue the client a partial refund.

*For no-show booking that are longer than two days, we’ll refund the guest their booking price and booking fee minus the average of two days’ cost, the protection plan, any Extras, any state/ local fees, and half of any delivery fee.

*For no-show booking that are two days or shorter, we’ll refund the client their booking price and booking fee minus the average of one day’s cost, the protection plan, any Extras, any State/local fees, and half of any delivery fee.

*In the event Atl rentals makes a good faith attempt to reschedule the booking, but both client and Atl rentals are unable to agree on a satisfactory booking modification and the booking must be canceled, Atl rentals will consider this earnings as though it were a client no-show.

Exceptions

*Exceptions to the client refund amounts for cancellations outside the free period and for no-shows may apply in the event of a

– flight delay;

– flight cancellations;

– lost baggage issue ;

– extenuating circumstances.

No refund

*There are no credits/refunds issued for early returns except when the client has submitted a booking modification request to shorten their booking and Atl rentals has accepted through the Email, as defined in Atl rentals terms and conditions

Booking canceled by Atl rentals

*In some cases, Atl rentals trust and safety team will cancel a client’s booking. If that were to happen, our team of support will contact the client, and issue the client a full refund. In these instances, Atl rentals is available to help client rebook 24/7