Arkansas Rentals

Set by Arkansas Rentals.

1. Terms and Conditions

These sections provide clear guidelines and responsibilities for guests renting vehicles from Envision Rental, ensuring transparency and clarity in all interactions and transactions.

• Minimum Rental Age: GUEST must be at least 21 years old to book and utilize a vehicle. Depending on the class of the vehicle, GUEST may be required to be 25 years old. Young Renter Fee would be charged on drivers under age of 21.

• Guest Responsibilities: GUEST refers to the primary person who booked the trip and any authorized secondary drivers. GUEST must provide a valid phone number and treat the vehicle and any extras well, ensuring timely return in the same condition. Only approved drivers may drive the vehicle.

• Scope of Use: GUEST may access the rental vehicle only during the trip period and must return it on time to the specified location. GUEST must present a valid driver's license and exercise reasonable care. Envision Rental may terminate the trip for misuse and require the vehicle’s return. Seat belts and child safety laws must be adhered to, and the vehicle must not be taken out of Florida without written authorization.

• Driver Requirements: The primary driver must pick up and return the vehicle, and only approved additional drivers may operate it.

• Prohibited Use / Operations: The vehicle must not be used for: 1. Any purpose without company consent. 2. By anyone under 21 or without a valid license. 3. For hire, towing, racing, illegal activities, or while impaired. 4. Off-roading or driving on unpaved roads.5. Carrying hazardous materials or exceeding capacity. 6.Reckless driving, speeding, or parking in restricted areas.

• Smoking and Narcotics: All vehicles are non-smoking and narcotic-free. Violations will incur a $200 cleaning fee plus additional costs for any damages.

• Animals: Animals are prohibited in Envision Rental vehicles unless authorized. Violations will result in a $150 administrative fee plus cleaning fees and potential trip cancellation.

• Occupants: GUEST must not exceed the number of passengers authorized by the vehicle's seating capacity. Excess occupants will incur a $100 fee per unauthorized passenger.

• Fuel: Vehicles must be returned with the same fuel level as at the start of the trip. Failure to do so will result in charges for fuel costs plus a $15 convenience fee.

• Cleaning Fee Levels: Envision Rental provides basic cleaning. Additional fees will apply for moderate to severe dirt, bug debris, stains, or spills beyond the basic cleaning. Cleaning fees vary based on the condition of the vehicle upon return: Moderate Cleaning ($50) - Includes mud, sand, moderate bug debris, minor odours, and small spills. Heavy Cleaning ($100) - For moderate stains, heavy odors (e.g., smoke), and extensive bug debris. Severe Cleaning ($150) - Involves steam cleaning or full detailing due to significant damage. Pet Hair Removal ($150) - Specifically for extensive pet hair. Multiple Issues Cleaning ($250) - Applies when multiple cleaning levels are required.

• Vehicle Care: GUEST must not use any chemicals or cleaners on the vehicle's interior. Violations will result in liability for any resulting damages. GUEST is liable for any damage to the vehicle's tinted windows and will be charged for repairs at market value.

• Insurance: GUEST must have and provide proof of primary vehicle insurance that covers the rental vehicle and any potential damages or injuries.

• Legal Notice: By booking, GUEST agrees to Envision Rental's terms and conditions and authorizes charges for damages, fees, and violations.

• Hybrid/Electric Vehicles: Guests must return hybrid/electric vehicles fully charged (90-100%). Guests should maintain the charge above 30% throughout the reservation.

• Use of GPS Tracking Devices: Guests have no expectation of privacy regarding vehicle location. Disabling GPS may result in trip cancellation and fees.

• Additional Charges: Guests are responsible for all charges including airport fees, vehicle recovery, and missing keys/fobs.

• Taxes, Surcharges & Fees: Guests pay applicable taxes, surcharges, and additional fees specified in the rental agreement.

• Cancellation, Late Pick-Up or Return Fees, No Show: Cancellation fees apply after specified periods. No-shows incur full reservation costs. Additional fees apply for late pick-up or return without authorization.

• Penalties: Violations of rental terms may result in trip cancellation, damages fees, and administrative penalties up to $250 per violation.

• Payment: Payments must match the guest's name on the reservation. Cash payments may be accepted under specific circumstances.

Set by Arkansas Rentals.

Cancellation Policy

Free Cancellation: Most trips may be canceled for a full refund up to 24 hours before the scheduled start time, or within 1 hour of booking if the reservation was made less than 25 hours in advance.

Non-Refundable Bookings: For non-refundable rates, a 24-hour grace period applies from the time of booking to receive a refund.

Late Cancellations: Cancellations made outside the free cancellation window may result in fees or partial refunds.

No-Shows: Guests who fail to show up for their reservation are not eligible for a refund.