4E Car Rentals LLC

Set by 4E Car Rentals LLC.

VEHICLE RENTAL AGREEMENT

VEHICLE RENTAL AGREEMENT

TERMS AND CONDITIONS

This Vehicle Rental Agreement ("Agreement") is entered into between 4E Car Rentals LLC ("4E Car Rentals," "Rental Company," "we," "us," or "our"), acting as owner, lessor, authorized manager, or agent of the registered owner of the rental vehicle, as applicable, and the individual identified as the renter ("Renter" or "you").

The specific vehicle, Rental Period, rental charges, mileage allowance, security deposit, and other transaction-specific information may appear on a reservation, invoice, booking confirmation, vehicle checkout form, or other document incorporated into this Agreement.

By signing this Agreement, electronically accepting it, or taking possession of the Vehicle, Renter acknowledges that Renter has read, understands, and agrees to these Terms and Conditions.

1. VEHICLE CONDITION AND ACCEPTANCE

The Vehicle is delivered in clean and roadworthy condition, subject to any condition or damage documented before delivery.

Renter shall inspect the Vehicle promptly upon taking possession. Any pre-existing damage or material condition not already documented must be reported to 4E Car Rentals within thirty (30) minutes after possession, together with photographs or video when reasonably possible.

Failure to report undisclosed damage within thirty (30) minutes may be considered acceptance of the documented condition of the Vehicle, subject to applicable law.

Pre-rental and post-rental photographs, videos, inspection reports, repair estimates, invoices, GPS information, telematics information, vehicle diagnostic information, emails, text messages, electronic communications, and other relevant records may be used to document Vehicle condition, possession, operation, charges, or damages.

2. AUTHORIZED DRIVERS

Only individuals who have been approved by 4E Car Rentals and listed in the rental documentation as authorized drivers may operate the Vehicle.

Unless expressly approved otherwise in writing by 4E Car Rentals, every authorized driver must:

• Be at least twenty-five (25) years old;

• Possess a current and valid driver's license appropriate for the Vehicle;

• Meet all insurance and identification requirements imposed by 4E Car Rentals; and

• Comply with all terms of this Agreement.

Renter may not allow an unauthorized person to drive or otherwise exercise custody or control over the Vehicle.

Renter remains responsible, to the fullest extent permitted by law, for violations of this Agreement and damages caused while the Vehicle is in the possession or control of Renter or an authorized or unauthorized driver to whom Renter provided access.

3. RENTAL PERIOD, RETURN, AND LATE RETURNS

Renter shall return the Vehicle to the agreed location, on the agreed date and at the agreed time, unless 4E Car Rentals approves an extension or change in writing.

A thirty (30) minute grace period applies to late returns unless otherwise stated.

After the grace period, a late fee of $20 per hour may be assessed, up to the applicable daily rental rate plus $20.

If the Vehicle remains unreturned for more than twenty-four (24) hours beyond the scheduled return time without an approved extension, the applicable daily rental rate plus $20 per additional day may be assessed.

An extension is not effective unless approved by 4E Car Rentals. Continued possession of the Vehicle does not by itself constitute approval of an extension.

Failure to return the Vehicle as required may result, where legally permitted, in Vehicle recovery, towing, repossession, law-enforcement involvement, collection activity, and recovery of actual expenses reasonably incurred.

A $100 administrative/recovery processing fee may also apply where administrative or recovery action is reasonably required, in addition to actual lawful recovery, towing, transportation, storage, and related costs.

4. PROHIBITED USES

The Vehicle shall not be used for:

• Racing, speed contests, timed competitions, or similar events;

• Burnouts, drifting, deliberate tire spinning, or abusive operation;

• Off-road use unless specifically authorized for that Vehicle;

• Towing or pushing another vehicle or object unless specifically approved;

• Rideshare, taxi, delivery, courier, or other commercial transportation services unless expressly approved;

• Any unlawful purpose;

• Transporting illegal contraband;

• Operation by a driver under the influence of alcohol, cannabis, controlled substances, impairing medication, or any substance that affects safe driving;

• Reckless, careless, or deliberately abusive driving;

• Operation by an unauthorized driver;

• Transport outside an authorized geographic area when prior authorization is required;

• Tampering with Vehicle safety, security, GPS, telematics, monitoring, or diagnostic equipment; or

• Any use contrary to applicable law or manufacturer operating restrictions.

A prohibited use may constitute a material breach of this Agreement and may result in termination of the rental and recovery of the Vehicle where permitted by law.

5. TIRES, WHEELS, AND ROAD HAZARDS

Renter is responsible, to the extent caused or incurred during the Rental Period and not resulting from documented pre-existing conditions or ordinary wear, for tire and wheel damage including:

• Punctures;

• Sidewall damage;

• Blowouts;

• Curb or impact damage;

• Bent, cracked, scraped, or damaged wheels;

• Damage resulting from potholes or road hazards;

• Damage caused by driving on an underinflated, flat, or damaged tire; and

• Related towing, roadside assistance, replacement, mounting, balancing, repair, and recovery expenses.

Renter shall promptly notify 4E Car Rentals of any flat tire, tire-pressure warning, wheel damage, or blowout.

Renter shall not continue driving when doing so would reasonably be expected to cause additional tire, wheel, suspension, or Vehicle damage.

6. GPS TRACKING, TELEMATICS, AND VEHICLE MONITORING

The Vehicle may contain GPS tracking, telematics, vehicle-health monitoring, theft-prevention technology, impact detection, speed monitoring, driving-behavior monitoring, or manufacturer-connected services.

These systems may collect information including Vehicle location, mileage, speed, acceleration, braking, battery or fuel information, diagnostic conditions, impact events, and Vehicle status.

Renter consents to the operation of these systems during the Rental Period for legitimate purposes including Vehicle security, fleet management, roadside assistance, maintenance, accident investigation, recovery, protection of property, and enforcement of this Agreement, subject to applicable law.

Tampering with, unplugging, removing, disabling, shielding, damaging, or intentionally interfering with any tracking, telematics, or monitoring device is prohibited.

A minimum $250 GPS/telematics tampering fee may apply when intentional tampering is established, together with documented actual damages, replacement or repair costs, recovery expenses, towing, investigation expenses, and loss of use to the extent permitted by law.

7. INSURANCE AND FINANCIAL RESPONSIBILITY

Renter shall maintain any automobile insurance or other financial responsibility required under the rental documentation and applicable law.

Unless otherwise agreed in writing, Renter is responsible for confirming that any personal, commercial, credit-card, third-party, or supplemental insurance intended to cover the rental actually provides the desired coverage.

To the extent permitted by applicable law and the applicable insurance policies, Renter's available insurance covering the Vehicle or Renter's use of the Vehicle shall apply as provided by law and the terms of the applicable policy.

Renter remains responsible, to the extent permitted by law, for amounts not paid by an insurer or other responsible third party, including applicable:

• Deductibles;

• Exclusions;

• Denied or uncovered claims;

• Vehicle damage;

• Towing and storage;

• Administrative expenses;

• Diminished value when legally recoverable;

• Loss of use when legally recoverable; and

• Other amounts for which Renter is responsible under this Agreement.

Nothing in this Agreement expands Renter's liability beyond liability permitted by applicable law.

8. ACCIDENTS, DAMAGE, THEFT, AND MECHANICAL ISSUES

Renter shall promptly notify 4E Car Rentals of:

• Any accident or collision;

• Theft or attempted theft;

• Vandalism;

• Vehicle damage;

• Tire or wheel damage;

• Warning lights or significant diagnostic messages;

• Mechanical problems;

• Towing;

• Impoundment; or

• Any event that may reasonably result in a claim.

For an accident, Renter shall contact law enforcement when required by law or reasonably requested by 4E Car Rentals.

Renter shall reasonably cooperate with 4E Car Rentals, the registered owner, insurers, claims administrators, law enforcement, and other authorized parties investigating a claim.

Such cooperation may include providing photographs, video, witness information, police-report information, insurance information, written or recorded descriptions of the incident, and other reasonably necessary information.

Renter shall not knowingly conceal or misrepresent material information concerning an accident, damage, theft, or claim.

9. ELECTRIC VEHICLE TERMS

For an electric Vehicle, Renter shall return the Vehicle with a battery charge level no more than 10 percentage points below the charge level provided at pickup, unless different return requirements are stated in the reservation.

If the Vehicle is returned below the permitted level, Renter is responsible for actual charging costs plus a $20 recharge service fee.

Additional critically-low-battery charges may apply as follows:

• Below 15%: $25

• Below 10%: $50

• Below 5%: $100

Where more than one critically-low-battery threshold could apply, only the highest applicable critically-low-battery fee will be charged for the same return event, rather than stacking all three threshold fees.

Renter is responsible for additional towing, recovery, mobile charging, transportation, storage, or other documented costs caused by allowing the Vehicle battery to become depleted or insufficient to operate safely.

Charging cables, adapters, access cards, charging equipment, and other accessories supplied with the Vehicle must be returned in substantially the same condition, ordinary wear excepted.

Missing or damaged charging equipment may be charged at reasonable replacement or repair cost.

10. FUEL, MILEAGE, AND VEHICLE CARE

A gasoline or other fuel-powered Vehicle shall be returned with substantially the same fuel level provided at delivery unless otherwise agreed.

If refueling is required, Renter shall pay the actual fuel cost plus a $20 refueling service fee.

Unless a different mileage allowance or rate appears in the reservation:

• Economy/standard Vehicle mileage overage: $0.35 per mile.

• Luxury Vehicle mileage overage: $0.50 per mile.

Renter shall exercise reasonable care of the Vehicle and shall not knowingly continue operating it when a warning light, overheating condition, critically low fluid condition, unsafe tire condition, or other circumstance reasonably indicates that continued operation may cause damage.

Renter shall promptly notify 4E Car Rentals of significant warning lights or mechanical concerns.

11. SMOKING, VAPING, ODORS, PETS, AND CLEANING

Smoking or vaping of any substance inside the Vehicle is prohibited.

Where smoking or vaping is reasonably established, a $250 smoking/remediation fee may be assessed to cover inspection, deodorization, cleaning, remediation, and related administrative expense, subject to applicable law.

Renter shall return the Vehicle in reasonably clean condition.

Cleaning beyond ordinary rental use may result in a $150 or greater cleaning charge when reasonably supported by the condition and actual cleaning/remediation required, including circumstances involving excessive:

• Food or beverage spills;

• Stains;

• Trash;

• Mud or dirt;

• Grease;

• Pet hair or pet-related contamination;

• Strong odors;

• Bodily fluids;

• Biohazards; or

• Other conditions requiring extraordinary cleaning or remediation.

Renter is also responsible for documented physical damage caused by smoking, pets, stains, contamination, burns, or similar misuse.

12. SECURITY DEPOSIT

Unless otherwise stated in the reservation, the standard security deposit is:

• $250 for standard Vehicles; and

• $500 for luxury Vehicles.

The security deposit may be applied toward lawful and documented amounts owed under this Agreement, including:

• Vehicle damage;

• Tire or wheel damage;

• Towing and storage;

• Fuel or charging costs;

• Mileage overages;

• Tolls;

• Parking charges;

• Citations;

• Smoking or cleaning charges;

• Missing accessories or equipment;

• Late-return charges;

• Administrative charges;

• Loss of use where legally recoverable; and

• Other amounts properly due under this Agreement.

Application of the security deposit does not limit Renter's responsibility for amounts exceeding the deposit.

Unused portions of the security deposit will be returned or released according to the payment method, rental documentation, and ordinary payment-processing timelines, subject to any outstanding charges that are reasonably known or pending.

13. CITATIONS, PARKING, TOLLS, FINES, AND RELATED CHARGES

Renter is solely responsible for all parking citations, parking invoices, notices of non-compliance, tolls, toll violations, traffic citations, fines, penalties, towing charges, immobilization charges, impound charges, and similar amounts arising from possession, operation, parking, or use of the Vehicle during the Rental Period, to the extent permitted by law.

A. Transfer or Assignment of Responsibility

Renter expressly authorizes 4E Car Rentals and/or the registered owner of the Vehicle to provide Renter's:

• Full legal name;

• Address;

• Driver's license number and licensing jurisdiction;

• Contact information;

• Rental dates and times;

• Rental Agreement or relevant portions thereof;

• Vehicle possession information; and

• Other information reasonably required

to a governmental agency, court, clerk, law-enforcement agency, parking authority, private parking operator, toll authority, collection administrator, traffic-enforcement entity, or other issuing authority for the purpose of identifying the person who had possession, care, custody, or control of the Vehicle and transferring, assigning, redirecting, or establishing responsibility for the applicable citation, invoice, violation, toll, fine, penalty, or charge in Renter's name.

Where permitted by applicable law or accepted by the issuing entity, Renter agrees that such liability or responsibility may be transferred directly to Renter.

Renter accepts responsibility for resolving and paying any properly transferred charge directly with the issuing entity.

B. Renter Cooperation

Renter agrees to reasonably cooperate with any lawful affidavit, declaration, identification request, administrative procedure, or other documentation necessary to establish that Renter had possession or control of the Vehicle at the applicable date and time.

Renter's responsibility under this section survives termination or expiration of the rental.

C. Charges That Cannot Be Transferred

The ability to transfer responsibility is not guaranteed because governmental agencies, courts, toll agencies, and private operators may impose their own rules and procedures.

If a charge:

• Cannot legally or administratively be transferred;

• Is rejected or denied for transfer;

• Is received after the Rental Period;

• Is sent directly to 4E Car Rentals or the registered owner;

• Must be paid before a transfer can be completed; or

• Is reasonably paid by 4E Car Rentals or the registered owner to prevent additional penalties, collection activity, registration consequences, towing, impoundment, or other adverse action,

Renter shall reimburse 4E Car Rentals for the amount properly attributable to Renter's Rental Period, together with an applicable administrative or processing fee authorized by this Agreement and permitted by law.

Payment of the underlying charge by 4E Car Rentals or the registered owner does not waive Renter's reimbursement obligation.

D. Authorization to Charge an Available Payment Method

If Renter has provided 4E Car Rentals with a credit card, debit card, or other payment method that is validly authorized for post-rental charges, Renter authorizes 4E Car Rentals to charge that payment method for amounts properly due under this Agreement, including applicable:

• Tolls;

• Parking charges;

• Citations;

• Fines and penalties;

• Towing or impound charges;

• Reimbursement amounts; and

• Authorized administrative or processing fees.

Any such charge remains subject to applicable law and payment-network or payment-processor requirements.

The existence or availability of a payment method on file does not require 4E Car Rentals to pay a citation or charge on Renter's behalf and does not limit 4E Car Rentals' right to first attempt to transfer or assign responsibility directly to Renter.

4E Car Rentals may, as appropriate and permitted by law, transfer responsibility, seek direct payment from Renter, apply an available security deposit, charge an authorized payment method, issue an invoice, or pursue another lawful collection method.

14. AIRPORT DELIVERY, GARAGES, AND PARKING

When the Vehicle is delivered to or returned at an airport, hotel, garage, parking lot, or other third-party facility, Renter is responsible for parking charges, garage exit charges, access charges, valet charges, and similar charges assigned to Renter under the reservation or incurred because of Renter's possession, use, pickup, or return of the Vehicle.

Third-party parking prices are controlled by the facility and may change without notice.

Renter shall follow the pickup and return instructions provided by 4E Car Rentals.

Additional charges resulting from Renter parking the Vehicle in an unauthorized location, failing to follow return instructions, or returning the Vehicle to a different location without approval may be charged to Renter to the extent reasonably incurred and permitted by law.

15. FEES AND ADMINISTRATIVE CHARGES

Unless otherwise stated in the reservation or prohibited by law, the following charges may apply when the corresponding event occurs:

• Administrative Processing Fee: $100 where applicable.

• Toll Processing Fee: $5.

• Smoking/Remediation Fee: $250.

• Extraordinary Cleaning Fee: $150 or more when supported by the cleaning/remediation required.

• GPS/Telematics Tampering Fee: $250 minimum plus applicable actual damages.

• EV Recharge Service Fee: $20.

• Fuel Refilling Service Fee: $20.

A fee will be assessed only when the event giving rise to that fee occurs.

Fees stated in this Agreement do not prevent recovery of separate documented damages, repair expenses, towing, storage, replacement costs, or other legally recoverable amounts arising from the same event, provided there is no impermissible duplicate recovery for the same loss.

16. DAMAGE, LOSS OF USE, DIMINISHED VALUE, AND OTHER LOSSES

To the extent permitted by applicable law, Renter is responsible for physical damage to or loss of the Vehicle occurring during the Rental Period when Renter is legally responsible for such loss.

Recoverable amounts may include, where applicable:

• Reasonable repair costs;

• Replacement cost if the Vehicle is a total loss or cannot reasonably be repaired;

• Towing;

• Storage;

• Recovery expenses;

• Missing or damaged Vehicle equipment;

• Reasonable administrative or claim-processing expenses;

• Diminished value when legally recoverable; and

• Reasonable loss of use when legally recoverable.

Any amounts recovered from an insurer or other responsible party for the same loss will be credited as appropriate so that 4E Car Rentals does not obtain duplicate recovery.

17. DRIVING-BEHAVIOR MONITORING AND UNSAFE OPERATION

As described in Section 6, Vehicle systems may record speed, acceleration, braking, location, impact events, mileage, and Vehicle-health information.

Excessive speeding, street racing, burnouts, repeated extreme acceleration, repeated extreme braking, deliberate abuse, or other unsafe operation may constitute a material violation of this Agreement.

When reasonably necessary for safety or protection of the Vehicle, such conduct may result in:

• A warning;

• Termination of the rental;

• Denial of an extension;

• Vehicle recovery as permitted by law;

• Denial of future rentals; or

• Renter responsibility for resulting damage or expense.

Nothing in this section authorizes 4E Car Rentals to impose liability unrelated to actual conduct, contractually authorized charges, or applicable law.

18. KEYS, ACCESSORIES, AND VEHICLE PROPERTY

Renter is responsible for keys, key fobs, lockboxes, charging accessories, cables, adapters, removable equipment, documentation, and other items supplied with the Vehicle.

Lost, stolen, or damaged items may be charged at the reasonable cost of repair or replacement, including reasonable programming, locksmith, towing, or transportation costs when required.

Renter shall not duplicate keys, access codes, or electronic credentials without authorization.

19. VEHICLE RECOVERY AND ABANDONMENT

If Renter fails to return the Vehicle as required, abandons the Vehicle, materially breaches this Agreement, or circumstances otherwise legally permit recovery, 4E Car Rentals may take reasonable and lawful measures to locate and recover the Vehicle.

Such measures may include GPS-assisted recovery, towing, repossession where legally permitted, contacting law enforcement when appropriate, and use of a licensed recovery or towing provider.

Renter is responsible for reasonable and legally recoverable expenses caused by Renter's breach, including towing, recovery, transportation, storage, and applicable administrative expenses.

Nothing in this Agreement authorizes a breach of the peace or any recovery method prohibited by law.

20. PAYMENT AUTHORIZATION, POST-RENTAL CHARGES, CHARGEBACKS, AND COLLECTIONS

Renter remains responsible for lawful amounts becoming due under this Agreement even when identified or invoiced after the Vehicle has been returned.

These amounts may include tolls, parking charges, citations, damage discovered during the post-rental inspection, fuel, EV charging, mileage, towing, cleaning, smoking remediation, missing equipment, and other amounts authorized by this Agreement.

If Renter has provided an authorized payment method for post-rental charges, Renter authorizes 4E Car Rentals to use that payment method for properly documented amounts due under this Agreement, subject to applicable law and applicable payment-network and processor requirements.

If no authorized payment method is available, if a transaction is declined, or if 4E Car Rentals elects not to charge the available payment method, Renter remains responsible for payment and may be invoiced separately.

Renter agrees to promptly communicate with 4E Car Rentals regarding any charge Renter believes is incorrect so that the parties may attempt to resolve the matter.

Nothing in this Agreement eliminates or restricts any non-waivable legal right Renter may have regarding billing errors or payment disputes.

If a valid amount remains unpaid and collection or legal enforcement becomes reasonably necessary, 4E Car Rentals may pursue lawful collection remedies.

To the extent permitted by law, the prevailing party in an action arising from this Agreement may recover reasonable attorney's fees and taxable court costs where authorized by law or this Agreement.

21. INDEMNIFICATION

To the fullest extent permitted by applicable law, Renter agrees to indemnify and hold harmless 4E Car Rentals, the registered Vehicle owner when different from 4E Car Rentals, and their respective authorized agents from third-party claims, fines, penalties, losses, or expenses arising from Renter's possession, parking, or operation of the Vehicle during the Rental Period to the extent caused by Renter's negligence, unlawful conduct, or breach of this Agreement.

This provision does not require Renter to indemnify any party for liability that applicable law prohibits from being transferred or for that party's own negligence to the extent such indemnification is prohibited by law.

22. LIMITATION OF VICARIOUS LIABILITY / GRAVES AMENDMENT

This Agreement is intended to operate consistently with applicable Florida law and 49 U.S.C. § 30106, commonly known as the Graves Amendment.

Nothing in this Agreement shall be interpreted as creating vicarious liability against 4E Car Rentals or a qualifying Vehicle owner when such liability is preempted or otherwise limited by applicable law.

Nothing in this section eliminates liability that applicable law imposes for a person's or entity's own negligence, criminal wrongdoing, or other conduct for which liability may not legally be excluded.

23. MEDIATION, GOVERNING LAW, AND VENUE

This Agreement shall be governed by the laws of the State of Florida, without regard to conflict-of-law rules, except where federal law controls.

Before initiating a civil lawsuit arising primarily from this Agreement, the parties agree to make a reasonable good-faith attempt to resolve the dispute directly and, when practical, through mediation.

Unless applicable law requires otherwise, mediation shall occur in Broward County, Florida.

Subject to applicable jurisdictional and venue requirements, venue for litigation arising from this Agreement shall be in Broward County, Florida.

This section does not prevent either party from seeking emergency relief, pursuing a claim in small claims court where appropriate, complying with a statutory deadline, or exercising another right that cannot lawfully be waived.

24. ELECTRONIC RECORDS, COMMUNICATIONS, AND SIGNATURES

To the fullest extent permitted by law, the parties agree that electronic records and signatures may be used in connection with the rental transaction.

Relevant electronic evidence may include:

• Electronic signatures;

• Reservation records;

• Uploaded identification;

• Uploaded insurance documents;

• Photographs and video;

• Emails;

• Text messages;

• Electronic invoices and receipts;

• GPS information;

• Telematics records;

• Vehicle diagnostic records; and

• Electronic acknowledgments.

Electronic signatures and records shall have the effect provided by applicable law.

25. NOTICES AND CONTACT INFORMATION

Renter shall provide accurate current contact information, including a mailing address, telephone number, and email address, and shall promptly notify 4E Car Rentals of a material change during an active rental.

Unless a particular method is legally required, notices relating to the rental may be delivered by email, text message, electronic rental platform, or other contact method supplied by Renter.

Renter's obligation to provide accurate information survives return of the Vehicle for purposes of claims, citations, tolls, refunds, collections, and other post-rental matters.

26. NO WAIVER

Failure or delay by 4E Car Rentals to enforce a provision of this Agreement on one occasion does not constitute a waiver of that provision or prevent enforcement on another occasion.

Acceptance of partial payment does not waive an unpaid balance unless 4E Car Rentals expressly agrees otherwise in writing.

27. SEVERABILITY

If any provision of this Agreement is held unlawful, invalid, or unenforceable, that provision shall be enforced to the maximum extent permitted by law or severed as necessary, and the remaining provisions shall remain in full force and effect.

28. ENTIRE AGREEMENT AND CHANGES

These Terms and Conditions, together with the applicable reservation, invoice, checkout documentation, signed disclosures, addenda, and other documents expressly incorporated into the rental transaction, constitute the agreement between the parties concerning the rental.

In the event of a direct conflict between these general Terms and Conditions and a vehicle-specific or transaction-specific written term expressly agreed to by both parties, the transaction-specific written term shall control for that transaction.

No oral modification is binding unless confirmed in writing by 4E Car Rentals and Renter.

29. SURVIVAL

Obligations that by their nature arise or continue after return of the Vehicle survive expiration or termination of the rental, including obligations concerning:

• Damage;

• Tolls;

• Citations and parking invoices;

• Transfer of liability;

• Reimbursement;

• Insurance claims;

• Payment;

• Collections;

• Indemnification; and

• Dispute resolution.

RENTER ACKNOWLEDGMENT

RENTER ACKNOWLEDGES THAT RENTER HAS READ, UNDERSTANDS, AND AGREES TO THE TERMS AND CONDITIONS OF THIS VEHICLE RENTAL AGREEMENT.

By signing electronically or physically, or otherwise accepting this Agreement in a legally recognized manner, Renter agrees to be bound by these Terms and Conditions.

Set by 4E Car Rentals LLC.

Privacy Policy for 4E Car Rentals

Privacy Policy for 4E Car Rentals

1. Information We Collect

When you rent a vehicle or interact with our website, we may collect the following types of information:

- Personal Information: Full name, driver’s license number, date of birth, phone number, email address, residential address

- Payment Information: Credit or debit card details (processed securely via Stripe), billing address

- Vehicle Rental Details: Rental dates, vehicle selected, pickup/drop-off location, mileage, fuel level, damage reports

- Usage Information: Website browsing behavior, IP address, device type, location, cookies

- Telematics Data (If Applicable): GPS location, toll usage (via SunPass), mileage, and vehicle performance data

2. How We Use Your Information

We use your information for purposes including, but not limited to:

- Processing reservations and payments

- Verifying identity and insurance eligibility

- Communicating about your booking

- Preventing fraud and unauthorized use

- Handling disputes, damage claims, or legal inquiries

- Complying with legal obligations (e.g., law enforcement, toll violations)

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

We may share your information with:

- Payment processors (e.g., Stripe) for secure payment handling

- Insurance providers (e.g., Bonzah) as required for coverage

- Toll collection services (e.g., SunPass) for billing

- Government or legal authorities when required by law or subpoena

- Technology vendors for hosting, analytics, or booking platform integration (e.g., 1now)

All third parties are required to maintain the confidentiality of your data and only use it for the intended purpose.

4. Data Security

We take reasonable administrative, technical, and physical precautions to protect your personal data from unauthorized access, disclosure, or misuse. This includes:

- SSL encryption on our website

- Secure third-party payment gateways

- Access restrictions for sensitive information

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

- Request access to or correction of your personal data

- Request deletion of your account or personal information (unless required to retain for legal purposes)

- Opt out of marketing emails at any time by clicking “unsubscribe” or contacting us directly

6. Cookies and Tracking

We may use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can adjust your browser settings to decline cookies, though this may affect some website functionality.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. We encourage you to review this page periodically.

9. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

4E Car Rentals

Email: support@4ecarrentals.com

Phone: 954-283-9883

Pembroke Pines, Florida

Set by 4E Car Rentals LLC.

Cancellation Policy

Cancellations:

• Free if canceled within 24 hours of booking

• $45 fee for cancellations made more than 24 hours before pickup

• $100 fee if canceled less than 24 hours before pickup

• No-shows may be charged full rental price